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Countertop Installation reviews in Brook Park

  • A
    American Wood Reface
    I had some issues with this kitchen that had to be resolved as well as a complete reface, new counter top and backsplash installed. I was nervous going into this not knowing what to expect but quickly relaxed when Scott showed up and started to see the work he did. I can't say enough about his attention to detail. The kitchen far exceeded my expectations. He arrived on time every morning, cleaned up before he left every night and was a total pleasure while he was here. He made a plan for each day and executed it before leaving. He kept me updated along the way and helped me make some decisions on additional things I wanted to do to with the finishing touches. I also made a last minute addition to the job, after Scott arrived, that American Wood Reface accommodated and were able to execute before the job was completed. I truly appreciated that and the job was still completed on time. I want to give a shout out to Eric who answered all my questions, and there were a lot. He was so patient with me and never made me feel like I was being a pain which I'm sure I was. Also thanks to Marisa who fielded the rest of my questions and always replied in a timely manner. I'd also like to thank Lee Ann who helped me with my choices when designing what was going to be done. Jason, thank you for helping me decide how to accommodate the items into the kitchen that had to be moved around. The whole project went off without a hitch, was well organized, everyone involved was so helpful and every precaution was taken to insure everything was done correctly. The time spent on measurements both for the countertops and the cabinets was amazing to me. The granite countertops are gorgeous and that company was so professional as well. Sue was so helpful there when I went to view the granite piece that would be used for my countertops. I would not hesitate to recommend American Wood to anyone and have already done so. Top-notch would be the best short description I could give.
    - Luciana D.
  • A
    American Wood Reface
    Company was easy to make the plans and design with quite a few options for a complete kitchen. Our contractor, Patrick was a perfectionist. Every cabinet refaced looks like a new one. Every angle was mitered perfectly. Patrick easily became one of the family during the process. I loved my cabinets before, but didn't like the way they looked in time. Now I love them all over again. The quartz countertops are amazing. New sink and plumbing installation was effortless. I highly recommend American Wood Reface.
    - Gloria A.
  • F
    Absolute Surfaces
    I worked long hours. Driving from Cleveland to cincinati. Worked 14 hr shifts. For over a month. Kept getting pushed on and on for my payments. This company is a scam. It is unprofessional. And uses people. To scan them of them money. Using poorly made granite with cracks. Installing it improperly and wouldn't allow me to do it correctly. Using the wrong materials. Using guns in trades for the granite to be cut. Owes me money. Which they can now keep. I will make sure this company is shut down so they can't use and scam anyone else again. His real contact info is. The adress is not in North ridgeville thats a joke. It's in brookpark. Name: Angelo Business Name: Absolute surfaces Address: 15375 Brookpark Rd, Brook Park, OH 44142 Address (continued): it is the second last garage bay at b and a auto at this address. The actual door is yellow next to a red truck with flames on it. Suite/Apt./Mail Stop: City: Brookpark Country: United States of America State: Ohio Zip Code/Route: 44142 Phone Number: 4409352314 Email Address: angelo@absolute-surfaces.com Website: [*** Link removed ***] IP Address:
    - Kyle R.
  • A
    Jaime's Quality Home Improvement
    The closet is a very organized pantry to store all my small appliances that I do not want to clutter countertops with. Jaime did an excellent job in helping get the most use out of the small closet . It is well lighted and it turned out great!

    - Susan L.
  • A
    CUSTOM DESIGN COUNTERTOPS
    I love my new countertop! It looks great and I have received many compliments on it.  Dave C. did an excellent job installing the countertop. He came to my house and gave me an estimate. He listened to my concerns relating to my budget. My husband was able to take out the countertop and install the new sink, which helped keep costs down. He gave me his opinion on my color selections. He also recommended which finish would look the nicest. With his recommendations I was able to select a laminate color and finish that looks wonderful. The install went smoothly and took only a couple hours. My countertop required to two pieces due to a support beam in the middle of it and he made sure everything was level. Dave C. was very professional and prompt as he answered my calls/texts quickly and finished this job a couple days before I was expecting. Overall, this was an excellent experience and I am very happy with my new countertop. I highly recommend this company!
    - Al N.
  • A
    Imperial Home Center, Inc.
    From the time we met Ron at showroom to completion of job it went like clockwork. From the picking of the tile & fixtures they were a great help. Job took approximately 2 weeks to complete. Dave & Brian our installers arrived on time every day even giving my wife a call before arrival so my wife could corral the pets. Very helpful if your a pet owner. They would work 8 hours every day and clean up after. Install called for a complete strip of bathroom laying new tiles floor & walls, installing new shower with seat, toilet & fixtures along with new medicine cabinet, vanity & fixtures. Also new hot water tank. At the last minute we decided on a new shower door which delayed finish but again not much of a problem.
    - Tim G.
  • F
    Kitchen Solutions & Remodeling LLC
    Fred arrived on time and seemed friendly and professional. He took measurements, answered my questions and left telling me he would call me with prices for countertop installed, and with an un-installed price with just delivery included.  After not hearing from him for a little over a week I called him wondering how long he planned to take to do the math.  At this point Fred informed me that he was too busy to get this done for me, and said nothing about any intensions, at all, to call me to notify me that he had decided to ignore my bid for his estimate.  At this point I decided to politely end this phone conversation because I was sure I wasn't going to like the next few sentences that were getting ready to fly out of my mouth.  I was flabbergasted that Fred was so nonchalantly blowing me off, and that he seemed perfectly content letting me wait and wonder, forever, never having any discernable intention to notify me that he would not be getting back to me.















          This behavior is obviously anything but professional, and I would warn anyone contemplating doing business with Fred, because if he treats potential customers as such, what can one reasonably "expect" from him.















    - Steve M.
  • A
    American Wood Reface
    Scheduled for Nov 1-9th.
    - Gloria A.
  • A
    Quality Stone Inc
    unknown
    - Matt M.
  • C
    MULLET CABINET
    It didn't happen
    - Steve M.
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Countertop Kitchen Installers in Brook Park

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