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Picture Framing reviews in Broadview Heights

  • F
    It has been over a year since Brian L. Pauley started our project under the name BGP Renovations.
    Our initial budget was around $54,000. Over the course of the first eight months with additions and changes, we paid Brian nearly $64,000.

    After nearly seven months, so many questionable work ethics and poor craftsmanship became apparent, we put a stop to Brian and his boys from performing any further work on our project. It took time to find all of the issues that were not readily apparent over the course of the project. There is just far too much to list in this report. Our story is terribly long. The list of damages is terribly long. There are over four hours of video documenting this disaster on YouTube. Search 'Renovation Gone Bad', or any of the company names Brian has used.

    A quick summary:

    Money paid to Brian = Over $60,000
    Total current damages = nearly $20,000, and climbing.

    Brian falsified City building permits listing companies to perform specific trades that require State and Local licensing that never did work in our home. He did the work himself. He brought in contractors with fraudulent licenses presented to the City.
    He never paid our architect and was subsequently sued.

    Our foundation was incorrectly installed out of plumb by 6" which now carries throughout our entire addition.
    We do not have a straight wall nor 90 corner in the entire addition.

    Brian allowed our new framing and subfloor to be rained upon for nearly three weeks causing major buckling and warping to all exposed wood. Every piece of drywall installed on walls and ceiling appear wavy, out of plumb vertically, and  with very clear seam marks due to poor mudding and sanding. Heavy moisture and warped framing has now produced nearly 400 drywall screw heads to poke through the poorly finished walls. The wall that makes the transition from the new addition to the old home wall is out by two inches due to Brian not using any type of laser to plumb framing where new met old. Nearly $900 in painting material was wasted painting over this shoddy work.
    Our roof was incorrectly built, deviating from architectural drawings missing key items to prevent water and ice penetration. Two layers of shingle were installed and calls to the City for inspections were never placed. The entire roof must now be removed and re-built. The current roof has leaked so bad over the last year that the ceilings in two rooms need entirely demolished and replaced, and the ceilings and walls in the mudroom will be replaced as well. All insulation material  in ceiling and several walls is now moldy and needs replaced.

    One sliding glass door and five windows need removed and re-installed due to water penetration. Initial findings show that no flashing or any type of barrier was used around windows. Windows were simply set in the framing and nailed. Un-nailed header boards were found while removing windows.

    Damage to two new doors. One will need entirely replaced due incorrect installation and subsequent damage to hinges and frame.

    All 14 kitchen ceiling can lights need moved and rewired as they were merely randomly installed and not to drawings.

    Damages to property including holes in new screens, nails shot through door frames, window frames, and electrical wires. Items were dropped on our new stove denting to top and face and chipping the powder coat.

    Half of the new gutters have pulled away from the eaves from heavy rain alone this summer.

    Electrical work requiring specific licensing was illegally performed by Brian and his misfits. Several outlets and switches were miswired creating dangerous situations. Work boxes were not set plumb within walls. Romex was not installed per City code in many locations in the house. Wiring quality and appearance is horrible. Boxes were buried in walls and behind drywall. Inspections were never followed up. Much of the electric needs repaired due to Code Violations.

    Brian originally met with the City and us to discuss a resolution for the repairs he was legally liable to correct and agreed to repair. However, weeks later, he bailed and cried poor. I was left to seek resolution through his bond. After another seven months of hassle from the City and the Bond Company, the bond will cover the code violation repairs only. The nearly $10,000 in damages to property, home and shoddy work repair is on us, the home owner.

    Look for our story to be shared nationally on the HGTV network this fall as we will be the feature home in an episode entitled 'Renovation - An Epic Fail'

    Run away from Brian L. Pauley and his band of misfits.
    - Barry G.
  • A
    - LUCIA J.
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Picture Frame Stores in Broadview Heights

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