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Find Top-Rated Broadview Heights Custom Furniture Makers

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Furniture reviews in Broadview Heights

  • A
    The Chair Repair Shop LLC
    I called the Chair Repair Shop and was told they could have someone out to my house the next day to take a look at the problem (with no extra charge for the house call). It turned out to be a quick and simple fix -- for them! -- and they only charged me $35.
    - Linda W.
  • A
    BLOOM BROTHERS SUPPLY
    Outstanding! We purchased a washer, dryer and dishwasher from Bloom Brothers 3 years ago. I send people there as often as possible, because we had such a great experience, from showroom to delivery. They know how to treat customers like people. Called earlier this week because of an issue with our dishwasher. I got great advice, but the problem wasn't solved. The issue had nothing to do with Bloom Brothers, but I called again today to see if Bloom Brothers could recommend a different service company. Jim listened to my issue and came up with a creative solution. So appreciate them taking the time to provide excellent customer service! It's way too rare these days!
    - DAVID M.
  • A
    Scott Balicki
    Scott came to our home twice. The first time was to get an idea of the piece that had to be taken apart so it would fit in our basement. When we moved into the house the movers were unable to get the sofa into the basement due to the placement of the door to the basement, ceiling height and just overall lack of room to maneuver the furniture down the stairs.
    I was given Scott's number by Earla's furniture and he did an excellent job. He had originally quoted around $300 over the phone just as a rough idea of what it would take. Upon the first visit he said that it would take him about 4 hours to complete the work and would be around that $300 estimate he quoted initially without looking at the piece.
    Today Scott arrived promptly at 10am and got right to work. He took the one arm of the sofa and he and I moved it into the basement with no issues. I just removed a door to help us move it and I cleaned up the little debris that was left after Scott got things taken apart (this allowed him to keep working and I had no issues over this at all).  He was able to get the sofa put back together in a very timely manner and it feels great and works just like we wanted in our basement.
    Very courteous and professional. I would use him again if I were to need his services.
    - Joshua K.
  • A
    Mark's Appliance Service

    AMAZING.  I called Mark on Sunday 8/16 expecting to leave a message on the office answering machine and hoping for a call back on Monday.  Much to my surprise Mark answered the phone said he just got back from vacation and was getting the messages from his phone for the upcoming work week.  He said he could stop by our house between 1 and 3 on Monday 8/17.  He arrived right at 3 and got to work.  Of course the dryer heated up when he turned it on, but he said that the gas burner coil could be going bad because that is the only part that will work intermittently.  Mark said he will have to get the part and estimated the cost to repair would be about $200 and he could be back to our house the same day after his last appointment at 7 PM.

    Mark was back at our house at 6:20 PM with the part and it took about 15 minutes to replace and test the dryer.  The invoice with tax was $216.  I was truly impressed with his service and dedication.  He said he is a one man show and takes great pride in his work and it shows.  I mentioned to him no wonder he has excellent reports on Angie's list he then said oh I didn't realize you got the reference from Angie's list you get a discount so the actual cost of the repair was $194.40.

    I also asked him about a noise that our refrigerator was making when the compressor would shut off.  Once I described it to him he said it was likely the bracket and springs that the compressor rests in rattling around and that it doesn't appear to be a serious issue.  That made me feel much better too.

    I can't say enough good things about Mark, it is a refreshing change to have a provider do exactly what they say they are going to do.  I highly recommend Mark for all appliance repairs.


    - LUCIA J.
  • A
    MATTRESS WAREHOUSE
    A+ for their customer service.  I visited the Mattress Warehouse and worked with John to get me the best price for the best mattress for my husband and me.  Purchase was made and delivery set up for Saturday.  Address numbers were transposed and mattress was delivered and accepted to the wrong house. ( I know. I can't believe someone accepted it either when they didn't purchase it. ) But as soon as I saw this on the Mattress Warehouse delivery tracking I called the salesman, John, who assured me he would find out what happened and make it right.  To make a long story short the delivery manager, Paul, showed up at my house, took complete responsibility and promised to take care of it "today".  My new mattress, box springs and bed frame were set up and ready to go by 1:30 pm. The customer service and professionalism shown me by John, Paul and delivery/ set up personnel (George and Ringo?)  is worth and A+ rating.
    I cannot rate the actual mattress yet Optimum Inspiration Gold as I've only slept on it one night.
    - karen w.
  • A
    LAKEWOOD UPHOLSTERING
    I dropped off the chairs and the fabric. Explained that I wanted to update their look.  He understood exactly what I was looking for.  completed the work in two week - right on time. Thank you sooo much!
    - cynthia K.
  • A
    J & J Professional Services
    Joe knew exactly what he was doing and never paused to stop and understand what needed to be done to complete every aspect of the project. He is a true professional with an outstanding can do personality!
    - Peggy F.
  • A
    Eden Finishing
    Service and quality were excellent. Mr. Eden came by the house and offered a quote. The vanity was picked up in a few days and completed a few days later. He delivered it to my house. The vanity was my grandmother's and it was brought back to life! It looks brand new and exactly as I remembered it as a child. It brought warm feelings. I will clearly use Mr. Eden again!
    - ELLEN M.
  • A
    A Garber Upholstery
    Alex did an excellent job. He & his assistant picked up my couch & delivered it back well ahead of schedule. The couch was done exactly to my specs. He added extra fill to the down cushions so they stand up better than they did previously.
    - LOIS B.
  • A
    THE ORIGINAL MATTRESS FACTORY
    The sales lady, Shauna, was great. She explained the difference between their mattress and other manufacturers. She led me from mattress to mattress explaining the difference, pros and cons. I ended up choosing a middle of the road. They have some cheaper and some more expensive. I think the prices are very reasonable. Do yourself a favor and stop in before buying somewhere else.
    - John S.
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Custom Furniture Makers in Broadview Heights

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