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Carpet Installation reviews in Broadview Heights

  • A
    Frederick's Floor Covering And Cabinetry
    Initially met with Micki in the store to go over details of what I was looking to do, she was extremely helpful in the selection process including the carpet padding which to me is as important as the carpeting. Nick, the president, then came out to do the measurements and was very helpful in doing the final carpet selection as the carpeting I was looking at came in three levels and he actually talked me into going with the mid level. The padding used was 8 lb bonded padding everywhere except the master. When I was in the store Micki showed me the courage pad which is a solid padding (not bonded) and while the 8 lb pad is very comfortable the courage pad installed in the master goes above and beyond. Installation (which to me is as important as the carpet selection) using the power stretch method went very smoothly and the installers were top notch and pleasant to work with. I had gotten other estimates and read as many reviews for each that I could and checked each out with BBB. Looking at reviews for Fredericks I was hard pressed to find any negatives with the installation process which as I said at least to me is very important. It also appears from the reviews if there is any type of issue Fredericks is there to work with you as well as the manufacturer to favorably resolve any issues. As I told Nick when I decided to go forward their estimate was a "bit" higher than the other estimates I had gotten but I decided to go with them based on my comfort level with everything I had read.
    - Jim k.
  • A
    Frederick's Floor Covering And Cabinetry
    Being new to the area, we were very lucky to find Fredericks Floorcovering and Cabinetry. This is a family owned business. They are professional, have an excellent sense of style and use installers who have been with them for years. We had beautiful carpet installed using a " Power Stretch method. " We have had carpet installed by other companies, in other homes. Fredericks was by far the best carpet installation we have ever had. In terms of hard surface we choose the wrong product, Florte by Shaw. It began to have problems with lifting within weeks of installation. One call to Fredericks and they were at the house the same day. Nick Frederick spent a lot of time and energy on our behalf with the Shaw company . Shaw wanted to blame the issues on us. Due to the amazing customer service and dedication by the Fredericks, we were offered a full refund from Shaw. We didn't hesitate to use this refund at Fredericks and with the help of Nick, choose a beautiful amazing floor. This kind of customer service, professionalism and honesty is hard to find. When it is time to replace countertops, Fredericks will be my first stop.
    - Melissa B.
  • A
    Broadview Hardware Paint & Wallpaper
    Dennis is great to work with.  Super nice and honest guy.  Helped us select the frieze we installed in our home and we could not be more pleased.  Installation crew did a really nice job and carpet still looks great 2 years later.  Dennis has been the man our whole family has gone to for carpetting since my sister-in-law was refered to him.  We have since refered several people to this establishment.  We will definitely make this establishement our first stop when looking for carpeting/flooring again in the future.
    - Kristi B.
  • A
    Downey Clean Carpet Cleaning
    Downey showed up at the scheduled time and did a great job removing stains and rejuvenating our carpet. They were very professional and answered all of our questions. After everything dried, it looked like we just installed new carpet.
    - Josh S.
  • A
    Calvetta Bros Floor Show Inc

    These guys were great!  They showed up on time, did great work, and gave me information to follow up in the future if I needed any other assistance.  They also put up with me being right on top of them and asking tons of questions through out the entire process.  They answered all of my questions honestly and correctly.  I will not hesitate to contact Calvetta Bros with any flooring needs in the future.  I would not, however, allow any representative of G. A. Hommel on my property ever again, and if I was in charge at Calvetta Bros. I would distance myself as far away from G.A. Hommel as possible.


    - Julia B.
  • A
    Permanent Floors Carpet One
    They did a good job.  They were very professional; the guys know what they’re doing.   They were nice guys.  It wasn’t cheap but it was a fair price.  If you want something decent, you have to pay for it.  They were on time and they maintained the schedule that they gave us.  It looks really nice.  My wife put them through the ringer at the beginning with the initial consultation; they were very cool about it.
    - Daniel H.
  • A
    HERITAGE FLOOR COVERINGS
    They are friendly and knowledgeable. They are very neat when they come to my home and install. They clean up everything afterwards. They don't leave a big mess. Sometimes, carpet people leave scrap but they are wonderful to work with. They have great selection and quality products. I appreciate that they advised us against certain things and recommend us certain things and we have been very happy with them. We would absolutely use them again in the future if necessary.
    - Antonia P.
  • A
    Frederick's Floor Covering And Cabinetry
    The sales staff were friendly and helpful, Mr. Frederick arrived as scheduled to give an estimate and made some useful suggestions. When scheduled, the crew arrived, removed the old glued down carpet, installed the new carpet and took the old pieces away. When the job was completed the basement was cleaned up and looked good. I would use this company again.
    - JOHN & BARBARA B.
  • A
    Interior Finishes/Abbey Carpet of N Royalton
    They were prompt. They did a great job installing our sculptured carpet which had a pattern to match and difficult seams right down the middle of the room. They were very knowledgeable about their job.
    - HOLLY M.
  • A
    Frederick's Floor Covering And Cabinetry
    WE HAVE USED FREDERICK'S TWO ADDITIONAL TIMES IN THE LAST FIVE YEARS AND HAVE ALWAYS HAD VERY GOOD SERVICE. THE ONLY REASON FOR THE B RATING ON COURTESY WAS THE CARPET INSTALLERS DURING OUR JANUARY 2005 INSTALL. THEY WERE NOT PLEASANT AT ALL, ONE EVEN ASKED ''DO YOU REALLY NEED THIS DONE TODAY?'', AFTER PUTTING DOWN ALL THE TACKING STRIPS IN THE ONE ROOM. THERE WERE TWO CHILDREN PRESENT AND THEY DIDN'T EVEN ACKNOWLEDGE THE LITTLE BOY WHO TRIED ONCE OR TWICE TO SHOW INTEREST IN WHAT THEY WERE DOING. IT WOULD ONLY TAKE A SECOND TO SMILE, OR SAY SOMETHING POSITIVE. THEY GAVE THE IMPRESSION THAT THEY DID NOT WANT TO BE THERE THAT DAY, AND MORE IMPORTANTLY, THAT THEY REALLY DON'T LIKE THEIR JOBS TOO MUCH. THE QUALITY OF WORK THEY DID WAS GOOD, BUT IF I HAD MY CHOICE, I WOULD DEMAND IF I WAS PUCHASING CAPET AGAIN FROM FREDERICK'S THAT THE TWO MEN THAT SHOWED UP TO OUR HOUSE THAT DAY STAY HOME. RICK FREDERICK AND THE SALES ASSOCIATES HAVE ALWAYS BEEN GREAT TO DEAL WITH.
    - MARY M.
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Carpet Installers in Broadview Heights

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