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Cabinet Refacing reviews in Broadview Heights

  • A
    American Wood Reface
    After deciding to reface rather than replace and after discussion with a family member as well as viewing the many reviews for this company as well as others on Angie's list as well as the BBB I chose American Wood Reface (AWR). I am extremely pleased with the outcome. Ron from AWR met with me for my initial consultation and he was very knowledgeable of the product as well as offering me solutions to a space problem in the refrigerator area and he responded to any questions I had with no time constraints on his part. In addition he went the extra mile to provide me with samples of my choices and there were NO high pressure sales tactics used during any part of this process. After deciding to go with AWR Terry from AWR came out to do the precise measurements and again walked thru everything that would be done and answer any questions I had. I ended up doing the cabinet refacing in cherry wood with Tuscan stain and counter tops were replaced in granite (Santa Cecelia Classic) as well as having custom cabinets including pantry built by AWR in the refrigerator area. As a side note Rocksolid Stone Works who AWR uses for the counter tops I met with Sue at Rocksolid to view the different granite slabs that I was considering and she to was extremely knowledgeable and even went so far as to show me additional slabs she thought of that ran along the same lines as those I was looking at. Sue also took whatever time was necessary to answer any of my questions. Finally and last but certainly not least I can't say enough about my carpenter on the job Ray, besides being a true gentleman he was meticulous in everything he did and his work turned out fantastic, he is a true craftsman. Ray also installed my new over the range microwave as well as installed the new faucet including hooking up the plumbing after the granite was installed. In addition, every night prior to leaving for the day Ray took the time to clean up the work area including the floors which in my mind is extremely important for any contractor one uses. Would highly recommend this company to anyone looking to do this type of project.
    - Jim k.
  • A
    michaels fine woodworks

    My daughter wanted corner shelves in her kitchen at the end of one of her upper cabinets.  As a birthday gift, we had mike build and install them.  Her response after seeing the end result, "It is so much nicer than I ever imagined it could be!"  We were all thrilled with his work and he is a pleasure to work with.  We will continue to use his services whenever the need arises.  Quality work at a fair price.

    - JUDY R.
  • A
    American Wood Reface
    Overall it was a great experience.  Leanne was the salesperson who worked with us initially.  She came to our home and was very patient with us going through samples and pictures of previous work that was done.  There was no pressure at all and we felt very comfortable with her.  Some of the things that she quotes, we found alternatives (i.e. the countertop and tile backsplash install) that were cheaper, so we didn't have AWR take care of those.  After reading all these reviews on Angies, we felt comfortable giving this company our business.
    Later, after we signed the contract, Jason (the owner) and another carpenter came out to measure out the cabinets and walkthrough the planned job.  The actual work of the install took place a number of weeks later.  We were under the crunch of trying to finish most of the remodel by the holidays and they were on time and very professional.  Most of the work was done by a carpenter named Pat.  He was very polite and always cleaned up after himself.  The job was done within the 2 week time period that was scheduled.  Cabinets look great, very high quality.  Appreciate the splurge on soft door closing hinges.  There was one issue where Pat had some difficulty hiding the wiring of our hood and installed it in a way that did not hide the wiring at all.  I was not there for the install and was upset that this was his intended solution, so I wrote to Jason and he was very responsive for making things right.  Ultimately, they refunded me the amount of money that it took for a friend of mine to do the electrical work to hide the wiring ($75) which was appreciated.
    I found AWF a good company to work with to have our cabinets refaced.  Our kitchen looks fantastic- much better than it would have been if we just painted our cabinets.  I wish that they would have been able to do the venting work for the hood install, but I realize that this is not their specialty.  Overall, even though it wasn't necessarily cheap, I feel like I got my money's worth from working with this company and would not hesitate to use them again.  I appreciated their responsiveness to my feedback and their willingness to make things right.
    - Michael C.
  • A
    michaels fine woodworks
    Mike came over to look at the job and discuss what I was looking for.  He provided some options and sent me ideas to review and examples from previous jobs he had done via e-mail.  He provided recommendations and an estimate within my budget.  The job was done to perfection and exceeded my expectations.  Every detail was attended to and delivered on time as promised.  I would definitely work with this company again or recommend them!
    - Zenia L.
  • A
    Sarasota's Best Construction & Flooring LLC
    Start to finish they were a joy to work with. Came when they said they going to. Had great suggestions about how to modernize the kitchen inexpensively, but adding trim molding and baseboards throughout. The painting of the kitchen and bath cabinets turned out a lot better than I thought - looks like a factory finish. They used a very fine gauge sprayer on all the doors and drawers - looks great. Quality work. I have been through several major renovation projects and Jeff Cohn made it easy. No problems whatsoever! 
    They helped me work with Granex to choose a granite counter top - which I paid for directly. It was not included in the $21,000. I also purchased backsplash tile for the kitchen and the new light fixtures - again not included in $21,000.
    I will be hiring Cleveland's Best Construction for my master bath remodel - I am so pleased with them!
    - Laurie S.
  • F
    It has been over a year since Brian L. Pauley started our project under the name BGP Renovations.
    Our initial budget was around $54,000. Over the course of the first eight months with additions and changes, we paid Brian nearly $64,000.

    After nearly seven months, so many questionable work ethics and poor craftsmanship became apparent, we put a stop to Brian and his boys from performing any further work on our project. It took time to find all of the issues that were not readily apparent over the course of the project. There is just far too much to list in this report. Our story is terribly long. The list of damages is terribly long. There are over four hours of video documenting this disaster on YouTube. Search 'Renovation Gone Bad', or any of the company names Brian has used.

    A quick summary:

    Money paid to Brian = Over $60,000
    Total current damages = nearly $20,000, and climbing.

    Brian falsified City building permits listing companies to perform specific trades that require State and Local licensing that never did work in our home. He did the work himself. He brought in contractors with fraudulent licenses presented to the City.
    He never paid our architect and was subsequently sued.

    Our foundation was incorrectly installed out of plumb by 6" which now carries throughout our entire addition.
    We do not have a straight wall nor 90 corner in the entire addition.

    Brian allowed our new framing and subfloor to be rained upon for nearly three weeks causing major buckling and warping to all exposed wood. Every piece of drywall installed on walls and ceiling appear wavy, out of plumb vertically, and  with very clear seam marks due to poor mudding and sanding. Heavy moisture and warped framing has now produced nearly 400 drywall screw heads to poke through the poorly finished walls. The wall that makes the transition from the new addition to the old home wall is out by two inches due to Brian not using any type of laser to plumb framing where new met old. Nearly $900 in painting material was wasted painting over this shoddy work.
    Our roof was incorrectly built, deviating from architectural drawings missing key items to prevent water and ice penetration. Two layers of shingle were installed and calls to the City for inspections were never placed. The entire roof must now be removed and re-built. The current roof has leaked so bad over the last year that the ceilings in two rooms need entirely demolished and replaced, and the ceilings and walls in the mudroom will be replaced as well. All insulation material  in ceiling and several walls is now moldy and needs replaced.

    One sliding glass door and five windows need removed and re-installed due to water penetration. Initial findings show that no flashing or any type of barrier was used around windows. Windows were simply set in the framing and nailed. Un-nailed header boards were found while removing windows.

    Damage to two new doors. One will need entirely replaced due incorrect installation and subsequent damage to hinges and frame.

    All 14 kitchen ceiling can lights need moved and rewired as they were merely randomly installed and not to drawings.

    Damages to property including holes in new screens, nails shot through door frames, window frames, and electrical wires. Items were dropped on our new stove denting to top and face and chipping the powder coat.

    Half of the new gutters have pulled away from the eaves from heavy rain alone this summer.

    Electrical work requiring specific licensing was illegally performed by Brian and his misfits. Several outlets and switches were miswired creating dangerous situations. Work boxes were not set plumb within walls. Romex was not installed per City code in many locations in the house. Wiring quality and appearance is horrible. Boxes were buried in walls and behind drywall. Inspections were never followed up. Much of the electric needs repaired due to Code Violations.

    Brian originally met with the City and us to discuss a resolution for the repairs he was legally liable to correct and agreed to repair. However, weeks later, he bailed and cried poor. I was left to seek resolution through his bond. After another seven months of hassle from the City and the Bond Company, the bond will cover the code violation repairs only. The nearly $10,000 in damages to property, home and shoddy work repair is on us, the home owner.

    Look for our story to be shared nationally on the HGTV network this fall as we will be the feature home in an episode entitled 'Renovation - An Epic Fail'

    Run away from Brian L. Pauley and his band of misfits.
    - Barry G.
  • D
    Kitchen Perfect
    - JIM J.
  • A
    American Wood Reface
    Excellent! Brandon did a fabulous job on our kitchen. He is very meticulous - cleaned everything before he left for the day. Very happy with our new kitchen
    - Devy S.
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Cabinet Refinishers in Broadview Heights

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