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Cleaning reviews in Boardman

  • A
    Michael did an excellent job. I am very please with their service. I had several grease stain on my carpet and Michael was able to remove them all. My carpet had not been clean in several years and now my carpets have a second life, they look great. This is a business that takes quality of service very seriously. I will use again to clean the second floor of my home. I got an estimate on the phone and the cost was exactly as quoted on the phone.
    - Luc O.
  • A
    Michael was very professional and honest. He could have easily said I'll give it a try but I can't guarantee I'll get rid of the smell and charged me but he didn't. He used his black light to detect the previous owners pets accidents and then let us know that due to the size of some of the accidents he most likely could not get the smell out because it was through the carpet padding, which it did turn out to be. This carpet was making my son and I sick due to allergies and he could have easily said he'd try and just take the money but he was honest and professional. We had to rip out the carpet and he was right the smell was absolutely horrible and stained through the padding. Should I ever get carpet again this would be the only company I'd ever hire to clean it. Michael had a cancellation and came out right away in addition to his professionalism and honestly. Would recommend this company to anyone looking for a carpet cleaning.
    - Mark B.
  • A
    I had just finished painting a couple rooms and had most everything but the larger pieces of furniture out of the rooms and thought I should get the carpets cleaned before bringing things back in. I called Michael and was pleasantly surprised that he would rearrange his schedule to accommodate cleaning my carpet that day since I was home from work. He showed up when he said he would and was very conscientious about protecting carpet he wouldn't be cleaning and also insulating the door from cold coming in. He reviewed everything with me before he got started and told me what I could expect. He was very professional and pleasant. The carpets came out great and were dry in a few hours! He also moved the furniture back where it belonged.
    - Lorraine C.
  • A
    Owner of the company came out and gave an estimate. We scheduled and appointment. The workers called before coming. They were very organized, efficient and very friendly. The work was excellent. We were very pleased with the process, the outcome, the price and the friendly nature of the workers. We will definitely continue calling Picture Perfect Window Cleaning LLC. for window cleaning. We plan to use them for the Christmas season. Great Company!
    - Patrick R.
  • A
    They came out with clean professional equipment. In 2 hours time they scrubbed all the siding, cleaned the gutters/downspouts, Windows, sidewalk, and back patio. They were careful to cover all my plants, and move my porch furniture. My only regret was not paying Bob a little extra to clean our driveway too. It all looks great!
    - Jackie B.
  • A
    I called to set up an appointment with Mike and he called the day before the scheduled work as a reminder. I was impressed with Mike's enthusiasm to do a fine detail to my wife's Toyota Corolla. He explained what he was going to do and how pleased I would be. It was nice to know he has been doing this type of work for 26 years. He called later that day to say the car was done and I knew before I saw it I would be pleased. It was perfect and I couldn't be happier about the quality of the work performed. I am a business owner and know about customer satisfaction and I have to say that Mike's work, attitude and ambition is what I was looking for. I would recommend Mike to anyone wanting a quality detailing experience anytime.
    Thanks Mike, David S
    - Linda S.
  • A
    I have had my carpet cleaned by several other companies and have had to call them back in to finish areas they didn't touch. Michael's Carpet Cleaning however, spent time on my carpet and sofas. He truly works in excellence. I will use him for every carpet cleaning from this point on and will suggest him to everyone.
    - Sarah S.
  • A


    They showed up with their tandem wheel new diesel truck and both operators were dressed alike in uniform shirts and trousers and added footie covers to their shoes, while wearing their photo name tags on their shirts.  They had all of the right tools and equipment and were very respectful of our home and furnishings.  I moved several pieces of furniture so they could get to and remove and subsequently cover all of the vents.  We had about 40 total vents-returns and supplys and they removed all of them and washed them in our laundry tub.  Looked like new when reinstalled.  I was so happy with their work that I tipped them $25 each!  The total with tax was $402 and it was a fixed price.  We had never had this done and we had a lot of drywall and other construction dust as well as much pet hair.  They said we were a little bit past average on the amount of dirt collected.  I was happy with the professional job they did cutting a round hole in both the supply and return duct and the method of patching them afterward.  I also liked the fact that they are an established company with a national connection.

    Avoid dealing with the coupon hustlers that only give you an 800 number and web address.  I had a crew like that show up last year for an "estimate" and that if I wanted to accept it, they would do it then and there.  Their truck had no markings and the crew looked like they came from the blood bank.  I gave them gas money (they came from 50 miles away) and told them to hit the road.

    Stanley Steemer gives you a fixed price and you can usually find a $50 coupon.  At the end of the job, they may offer some disinfecting or sanitizing but I passed on both but this wasn't an issue for me. 

    Before finding Stanley Steemer, I called another outfit that offers coupons in our local paper, and found out that the $299 was for 12 vents only.  I would have paid hundreds of dollars more since they charge by the vent.

    Believe me, I don't just let anyone into our home and highly value dealing with a reputable and locally established firm.  These are the people you want!

    - James L.
  • A
    Mike completely undersold his abilities before he started, the 2 couches and the recliner look like they did the day we got them. We thought the carpet in two of the rooms were going to need completely replaced and this was just a last ditch effort, but when he was finished, the carpets looked as good as the day we moved in. We had a great experience, and I would recommend him to everyone. He was very courteous and friendly.
    - Maria B.
  • A
    They did great. They were on time and very polite. They do a great job and one of the few services that have special fans they bring in to dry the carpets quicker. I never saw that before and I was impressed. Great company and I will use them exclusively. In fact, I wanted something else cleaned after they had already left and they came back, and accommodated that request without further cost. Truly customer service oriented above and beyond. Thanks!
    - Rob P.
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Cleaners in Boardman

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