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Hardscaping reviews in Blacklick

Real People ~ Real Reviews ~ Real Results

  • The positive: Work was completed on time and for agreed-upon price, cleanup was good. The negative: 1) After the patio was completed and payment made, we discovered that much of the patio flooded after moderate to heavy rains, and could take most of the day to drain (our old patio, an impermeable concrete pad, never flooded). When we contacted Fletcher's we were given the excuse that they'd designed the patio to drain away from the house. Fine - but a well-designed patio should have sufficient drainage not to flood after a rainstorm. 2) Some inferior lumber was used to construct the pergola (contained large cracks). 3) Pavers around the pergola footings heaved markedly after winter freezes/thaws. 4) The crowning touch: recently we experienced a partial collapse of a paver stoop that was part of the project (caused by a burrowing woodchuck). I left a voicemail with Fletcher's requesting they contact me to arrange repair of the damage. I never heard back from them. Evidently this was too small-time a project for them to bother with, they were still miffed that I had complained about the patio drainage problem, or both. Either way, it was rude and unprofessional not to get back to me to explain that they weren't interested.
    - Eric L.
  • Working with Sam was a pleasure. He came out promptly to perform an estimate and emailed it to me that same evening. He was always quick to respond to any questions I had. When it came time to install the patio Sam and his team worked their butts off and got everything done in one day. The quality of their work is excellent, and the patio came out looking even better than we had hoped. We solicited several estimates and even though I believed Twinscapes to be the most reputable company we contacted, they also ended up being the least expensive. We chose them because of their excellent Angie's List reviews and the good feeling I got from talking with Sam, but the fact that they were also the most affordable was icing on the cake.
    - KEVIN S.
  • Just like everyone else on here, found this thief and charlatan through the Big Deal and he gave us a quote on a patio and told us that he was a bit behind after the summer rain. We decided to go with him instead of another company our neighbor used, stupid us as they have a wonderful patio at the quoted price and gave him a deposit. The deposit he wanted was the entire cost, but at least I wasn't that dumb. I only gave him half. Well.. just like everyone else, no contact, no response, no nothing after he got our money. I am filing a complaint with the Attorney General's Office and please contact me if you'd like to join in and at least recoup some of your money back. Contact me at chrisatboa at gmail dot com and I'll give you the information on how to join.
    - Brittany T.
  • It was very difficult getting scheduled in the beginning but once they got started everything went great. The crew was awesome, hard working and really nice. They have to return to fix a step that isn't quite flush with the house and plant five trees. Overall they did a great job and I will use them again in the future.
    - Andre W.
  • Three voicemails over a week plus an email begging for return contact and I never heard one thing from this company. Not a call, not a return email. Not a courtesy "we are busy and will get in touch with you asap". Very unprofessional and total waste of my time. Don't waste yours.
    - Jill M.
  • This was the second project we've had the pleasure of working with Sam and Twinscapes on. Every aspect of this job was a great experience. From the first e-mail, Sam was the first to respond, first to provide a quote (we solicited 5 bids, got 3, 2 didn't respond), and was very, very easy to work with. Twinscapes wasn't the "low cost bidder", but his price was very reasonable considering the design (it was kind of like he read our minds - he nailed the design right from the start), and the design had many unique features that differentiated them from the other contractors. Once we received the variance and permit to build, Sam and Twinscapes actually showed up 2 days early, and completed the build in 2 days. The crew worked hard, didn't mess up the surrounding area, and cleaned up after themselves to perfection. We are completely satisfied with the design, construction, landscape elements, and final cost! I strongly recommend Sam and Twinscapes!
    - Jim H.
  • I would highly recommend Sam from Twinscapes anytime. They designed and built a large paver patio and landscaping for our home and we love it! Sam and his crew were very professional and passionate about what they do. I consider Sam as not only a great hardscaper and landscaper but also an artist with his design. We plan on using Twinscapes for future projects this year.
    - Justin W.
  • From the moment I met Danielle and Andy, I felt very confident and comfortable that every detail would be tended to!  They were very professional, responsive, friendly, reasonably priced,and punctual.  The start date for my project was September 15, 2014 and the entire crew was at my home promptly at 8:30am!  Every day, they  were all consistently on time and worked steadily until the end of the work day.  The estimated completion was scheduled October 3rd and they finished 3 days early!  Their dedication to quality and workmanship was unsurpassed and I would highly recommend them.  I plan on having them return to do some work on my front porch as well!  In gathering estimates for this job, while they were not the lowest bid they were not the highest bid either.  I am so thankful I didn't go with the cheapest because the piece of mind and attention to every detail along with the quality of workmanship can not be stessed enough when you have a large job that will add beauty and value to your most important asset, your home!  Thanks Danielle, Andy and all the guys....we appreciate everything you did for us!
    - Mary K.
  • Fantastic job. Kevin gave us a very competitive quote, and worked with us when some unexpected things came up. He was great to work with, made several trips out to answer questions before we got started, offered suggestions on the job itself as well as some add-ons I was thinking about. During the work he was very conscious about the potential damage his equipment could have on the driveway went pretty far out of his way to make sure it didn't happen. He also ensured that we could save a couple of elm trees that we didn't want to lose. One of the things that was important to me was that Kevin said "No" a couple of times. He and I looked at something, I asked if he thought he could do it, or if it was worth doing, and when it wasn't feasible he told me it wasn't and why, even when it would have been an additional job for him.
    This was a very positive work experience. Last night when he was wrapping up my wife asked him about another job we were thinking about he said he would get us a quote for it. My wife's answer was "No need. You're the one we want to do it.".
    This is a very professional and trustworthy company to work with. Very highly recommended
    - Marc L.
  • ShadeTree Canopies – for COOL outdoor living space were very professional, did it on time and the cost was not bad. We've had it now for about ten years and it's still up there. We did check out other companies and their pricing was the best. We're going to call them now, we just bought a new house and we need another awning.
    - Carmela C.
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Patio Pavers in Blacklick

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