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Bexley Countertop Installers Reviews
In regards to the actual install, I had to ask them where the seam was because I couldn't find it on my own! The under-mount sink and the holes for the faucet are perfect! In our eat-in kitchen area our walls are not perfectly square (house was built in 1939) but the granite is cut straight. Since our house is so old, renovations are very difficult - this install could've gone really bad, really fast. They cut out a few sections of the walls to get the granite in, trying to make it as flush as possible. However, there is a section where the wall is about 1/2-inch or more away from the granite. After the install he showed me the section and explained the gap, stating that if we just put think grout under our backsplash it should cover it. At the time, I thought he was right until he left... then I realized we are putting backsplash on the back walls of the counter tops not on the side walls! Their contract clearly states that they cannot be responsible for uneven walls (which is fair), but I wish they would've told me verbally during the template/measurement appt. that it would be that drastic. We are now going to have to do drywall work around the granite (to even out the walls) to make it work, but if we had known before the install we would have postponed it and done the drywall work first instead of having to work around our brand new granite.
On the plus side, we got a discount for participating in their Toys for Tots drive and I received an e-mail the day before install that said we could get another discount for paying with cash instead of credit card. All of this on top of already being a lower price than their competitors.
I would recommend using them and as long as you participate more during the template-making process and asking lots of questions to clarify precision/accuracy.
Basically, we wasted an entire week dealing with these people.
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Lewis Center, OH