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Siding reviews in Berea

Real People ~ Real Reviews ~ Real Results

  • The owner was responsive and courteous when I requested an estimate and he and his crew member arrived on time the day of the repair. They did a good job with replacing the siding, cleaned up after themselves and were professional and courteous through the whole process.
    - Wendy J.
  • Steve sided my house 1 1/2 years ago and I side swiped the side of the garage trim backing in the car oops. He responded to my text within a very short time and set a time to come out to assess the job. He gave me a very reasonable price to repair it. Returned on agreed upon time and repaired it. He and Mike did a excellent job and you couldn't tell it was even damaged. He is so nice and professional. Class act.
    - Jeff E.
  • Excellent! Bob and his crew were great. Nice gentlemen, very professional and the clean up was fantastic. We have used Benedict Roofing again for small siding/gutter work and he was prompt and efficient.
    - KATHLEEN A.
  • It went perfect! Even when the owner was out of the country he coordinated with another person and they still showed up exactly when they said they would, did the work when they said they would, cleaned up well and the price was completely fair. They exceeded all my expectations!
    - Tony M.
  • Steve and Mike resided my house and did an exceptional job. I found Steve very detail oriented which was very impressive. He did not rush the job and did an outstanding job. I have gotten many compliments from many of my neighbors and they wanted Steves business card. Steves trim work is outstanding. He showed me rotted plywood after the burring strips on my garage were removed and I had him replace the plywood which I thought was a very fair price. I was going to install gutter guards after he rehung the gutters and he gave me a price if I would like he and Mike to do it. It was a no brainier I had him do it. The price was very good. Steve and Mike also replaced my front porch railings with white vinyl ones and did another great job. Steve and Mike previously did my daughters house and also my brothers house and they all raved about Steve and Mike. When work was finished each day they did a very good job of cleaning up after themselves. Steve always kept me abreast of what days he wouldn't be there because weather didn't always want to cooperate. He stuck with the job. I highly recommend Mayes home improvement.
    - Jeff E.
  • My neice recommended Steve and Mike for the quality of work they did on their house for such a great price. I was totally blown away by the the work they did on my house, the transformation was spectacular!!!  My other brother has them doing their house now. Shop no further than Steve Mayes Home Improvement. I guarantee you won't be disappointed!  The area was so clean when they were done!!! Amazing job!!!
    - BRUCE E.
  • Unfortunately, I was very disappointed with this company.  I know they have been in business for over 40 years and I know of others who have used them in the past for other jobs and were pretty happy.  The main problem was lack of communication and follow up.  While the materials used, which I chose, where of good quality and the installers seemed to do a good job installing them (eg. it looks professional), there were major problems in terms of communication, or lack thereof, with the company from the beginning.

    From the initial quote and pre-job items to the job itself and follow up after the main job was completed, it took over 1 year and 3 months to get the whole job completed. Many of the communications were initiated by me eg. my having to call several times to get an answer on something.  This took up quite a bit of my time.  I was very patient with the company and was trying to be understanding of their staffing or other issues on their end, but it eventually came to the point that I had to visit their office on two occasions to get answers to pending issues and get items resolved.

    After the majority of the work had been completed and several calls and a letter to the company to get the final aspects of the job completed, I was able to speak with the owner about the whole experience.  I appreciated him speaking with me and he agreed to my proposed solution to resolving the issues that arose during the job.  Based on my overall experience, though, I will not be able to recommend them to others.

    - Wendy J.
  • The salesperson was very pushy and high pressure and was condescending to me and even "insulted" my newer (another company's)?windows.? I actually felt uncomfortable with his sales tactics and almost wanted to kick him out my house.? That is part of the reason I did not use this company.
    - Wendy J.
  • I had gotten several estimates from different providers and Great Garage was competitive in price.  The other quotes also didn't include the automatic doors or the vinyl siding.  
    Some of the plots in Berea are somewhat smaller than in other places, and many of the homes were built with only small, one-car garages.  Tom D'Amico was great.  He walked us through the process, figured how with a two-foot variance we could fit in a two-car garage and arranged the variance meeting with the city and attended it with us.  He was able to keep me informed through texts about where in the process we were, i.e. permits, drawings, etc.  He even set us up financing  with the county's low-interest HELP loans http://blog.cleveland.com/metro/2009/08/cuyahoga_countys_subsidized_ho.html
    Once the work started it went quickly.  A team removed our old garage one day.  The next day another team came out and removed the old concrete.  A few days of damp weather delayed the new concrete pour, but in a few days they came back and poured the concrete.  We had to wait for that to set before anything else happened.  But as soon as it set enough, another team hand-carried the materials and laid them out (the concrete hadn't set quite enough yet to bear the weight of vehicles).  The garage went up quickly.  Within a few days the siding and the door were added.
    The only glitch was that the electrician had a family emergency, so he came in to hook up the electricity after the electric door had been installed.  When he came a few days later (which was fine with us) we found the electric door was not operating properly. Because there was no electricity available when the door was installed, the workers had no way to check their work.  I texted Tom about this and he responded immediately.  After coming to reprogram the doors himself, it turned out we still had problems to a day later he sent another team to replace the main part of the unit.  Everything works beautifully now  I would say that even this minor problem says a lot of good for the company.  They responded quickly and made good. 
    I would highly recommend the Great Garage Company to anyone who asked.
    Steve DiPerna
    Berea, Ohio

    - STEPHEN D.
  • I called a couple of roofers on Friday morning to come look at a leak in the garage by the furnace.  They all called back within an hour and set appointments for the following week.  This company came out the next day.  They came out and looked in the morning and returned in the afternoon to complete the repair.  
    On Sunday and Monday mornings I still had the drip in the garage so I called and they came back out Tuesday morning and looked all over and all was dry.  It turned out to be the furnace was causing condensation in the stack and dripping.
    Overall they were very responsive and knowledgeable.
    - Mark S.
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Siding Contractors in Berea

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