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Find Top-Rated Berea Locksmiths

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Locksmith reviews in Berea

  • A
    I called Rick at 2:15 and he was here by 3:00. He quoted be an estimate over the phone and was spot on after I gave him a little information. He was fast, professional, and very knowledgeable. He even adjusted the door so it was square and not scraping the bottom plate on the floor! If I ever have a lock issue, he's the first guy I'm calling.
    - Tim M.
  • A
    Arrived on time. Pleasant. Completed door task efficiently. When I mentioned a problem I had with my garage door opener, he very kindly looked at it and found the led bulb was interfering with the remote control. He is a true professional and would highly recommend his services.
    - Lucille B.
  • A
    A+++.  I called Joe on Saturday and scheduled for service on the following Monday between 12 and 1:00.  He said he would call around 11:00 on Monday to confirm his arrival time.  On Monday, he called around 11 and said he would arrive at 12:30.  He did!  Very pleasant and professional.  He immediately went to work fixing the lock/handle problem on my storm door.  He had to drill new holes that are covered by the lock plate.  Joe adjusted the strike plate, also.  On a wild hunch, I asked if he fixed garage door opener/remotes.  He very willingly looked into this problem, too.  AND...he fixed another nagging problem I had where my remote would open the garage door, but it would not close the garage door.  He discovered it was the GE HELICAL 13w light bulb that was causing the problem.  He replaced the bulb with one I had and he solved this second problem.  Remembered Angie's discount from our original phone conversation.  Joe is really on top of his business.  I would recommend his busines to everyone!  Cost $100.00.  A+++++


    - Lucille B.
  • A
    Locksmith called morning of appointment to let me know when he would be there. He called again to let mine know he was about a half-hour behind. He showed up at the new time and was quick, courteous and professional.
    - Carl K.
  • A
    I called and discussed with one of the guys, and he took my info to talk to the main owner. He got back to me maybe the next day and asked about the lock again. He gave me some ideas to try to fix it myself. I wasn't able to fix it, so I sent him some pictures, and he gave me more ideas, but explained that my lock couldn't really be fixed without replacing it with a new lock in a different hole. They offered me a price on how much it would cost, which seemed like a good price. It took a few days in between the different discussions, which is why I gave them a B for responsiveness, but I was very pleased with the way they handled my problem, they seemed very honest, straightforward, and experienced, and I would definitely call them in the future if I had a lock problem.

    - JAMES G.
  • A
    Since the machine was portable, Joe (who only does outcalls) suggested that I take the machine to a standalone shop, thus avoiding the service charge he would levy. I thought this was both highly professional and evidence of good customer relations.
    - ROBERT W.
  • A
    I consulted the list of locksmiths on Angie's List and called Joe Fradette. He gave me an estimate over the phone and included a discount for Angie's List members. He stated that he would be available the next day if it was necessary. I called him back later in the day, and he agreed to come the next day as was previously discussed. Joe tried several approaches to remove the lock, but ultimately needed to grind the lock off. He called just before his arrival as agreed, and he was polite and professional. It took him approximately 15 to 20 minutes. I would certainly contact him again if needed.
    - MIKE E.
  • A
    Very fast, professional, courteous
    - Elizabeth L.
  • A
    She was excellent! My locks actually work better now.
    - Jean M.
  • A
    Heidi was punctual, efficient and very professional.  She did a nice job at a competitive price.
    - Bill B.
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Locksmiths in Berea

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