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Hvac Repair reviews in Berea

Real People ~ Real Reviews ~ Real Results

  • It went very well. I called Berea Heating and Cooling, a local company, on a very hot day because my air conditioner had stopped cooling my house. Russ Tomer came out that day, added Freon to the air conditioner at no cost and didn't charge me for the house call. Needless to say, I liked him a lot. I received a proposal from him and another local company to replace my air conditioner and furnace. Russ’ proposal wasn’t the lowest but I chose him because of the kindness he showed by helping me on that hot day. I know the install wasn't easy, but Russ, along with Barry, did a very professional and excellent job. I would hire them again without hesitation. They have a customer for life.
    - NANCY M.
  • I called in the evening and they called back the next morning and scheduled for later in the afternoon. The technician was on time. He charged the air conditioning and fixed an error in the wiring of the thermostat.
    - Susan W.
  • Received three bids on the replacement of our furnace with a high-efficiency Carrier unit, and All Weather beat every estimate. Ray discussed the furnace with me and how to gain the most efficiency from the furnace and included as part of the quote a 4” filter housing and the Carrier thermostat specific to the unit in the price – something the other companies wanted to charge more for. Installation was performed within a week of our acceptance of the quote. Installation was quick and painless, and the installer was polite, friendly, and knowledgeable and did a high-quality, professional installation. All-Weather is an outstanding HVAC company, and I highly recommend them!
    - Susan W.
  • A couple hours before they were to come they called to reschedule because they had too many emergencies. (this happened another time when I used them) The tech didn't clean the filters, when I questioned him he asked do they usually clean the filters. He went back up in the attic to check the filters and told me they were clean. ( they hadn't been cleaned in months) The tech told me some part was making noise. I asked if it needed to be fixed or replaced, he said it would probably go out sometime. No quote or offer to replace. I called to have my furnace checked so I wouldn't have any problems this winter.
    - Linda P.
  • We had the company come out when our A/C unit of 17 years stopped working in 8/2016. The technician came out and spent 6 hours finding the leak and was told it was fixed and should be a problem for a cost of $1300. It worked until the end of the 75+ degree season. When we turned it on in June, it did not cool and we called them back out. They told us it was the same leak from before and charged us an additional $600 for fixing the same leak they fixed fewer than 10 months prior. Within 3 weeks, the A/C unit stopped working yet again and the same service technician that had just fixed the same leak 3 weeks ago said it wasn't worth spending more money since we had almost spent the same amount as a new unit up to this point. Obviously, we will not be calling them again since they do not seem to be able to fix the problems they diagnose and do not seem concerned that they keep charging us multiple times to fix the same leak. We addressed this with the office and they were willing to give us a $200 discount on a new unit they estimated at costing $4500 to install. DO NOT call this company or you risk facing the same problems. I worked for a service company for almost 10 years and I was expected to diagnose and fix the problem at the customer premise the first time, which was guaranteed. It is a sign of an unethical company, in my opinion, to "Fix" the problem only to have it come back multiple times and continue to charge the customer for repairing the companies repairs.
    - Ruth L.
  • They did a nice job.  They were very professional and punctual on our appointment time and good manner.   They did a nice job of cleaning up.  Friendliness of those that were here to make the installment stuck out the most.
    - KATHLEEN A.
  • Installers were very professional and polite. Even though it was muddy outside, they did not get any mud/dirt on my floors with all the walking inside and out they had to do. I had to have some duct work in addition to the furnace/air. I had some initial difficulties with the furnace, but they sent someone out right away and I have had no problems since.
    - DEBORAH W.
  • Every phase of the project was exceptionally professional, from the initial visit, the proposal of work, changes to the proposal, scheduling, the on-site work, to the final walk through after the work was accomplished.
    - Fred G.
  • Mike was great and solved several issues that I wasn't aware of - including the fact that critters had been coming in to the furnace via the intake valve. Mike was very thorough and exceeded my expectations. I will definitely call him in the spring about a new AC unit. Great service!
    - ellen f.
  • Things went very well - Keith is responsive, affordable and professional. He explained what he was doing as he goes and answered any questions I had. He also made a recommendation for replacement of both the furnace and A/C with pricing estimates so we can plan accordingly. I will continue to use and highly recommend K&K Heating and Cooling.
    - joan s.
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HVAC Contractors in Berea

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