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Gutter Cleaning reviews in Berea

  • C
    I was disappointed with the dirt that was left on the front of the gutters that face the street. It detracts from the image that people see when they go past the house either in cars or walking and it's even worse when people come to visit and see that messy sight.
    - Denise R.
  • D
    Well I would save your money before hiring Shane Fisk Roofing. Got a quote to fix a couple small leaks. One over the porch and I told him the kitchen has a small leak but only once in a while. Seems like it had to due with the wind direction when it rained very hard. Sam pointed out some bad wood that should be replaced as well. He seemed very knowledgeable so I decided to take his advice and get it all done. He quoted me $ 1717.50 to replace the bad wood and replace the shingles with a color that was a close match. Also apply asphalt to the flat roof above the kitchen to fix the small leak I would get on occasion, cut a hole and install a vent, replace some boots around piped, remove siding and install rubber piece to prevent water from running down wall which might be the possible problem causing the occasional kitchen leak. He said he would also have the crew clean my gutters out as well. I trusted Sam so I told him I would give him access to my house so I can go to work while the work was being done. I said I would put the charges on my credit card but he said they charge extra when you pay by credit card. He said he would just stop by after the work was done and take payment at that time. A day before the work was schedule to start the office called me at work several times before I could call them back and said payment had to be made before they started the work. I told them what Sam said but they said he was incorrect. I told them I would leave a check in the mailbox. I came home that night to find my house very cold. I tried to turn on a light to look at the thermostat but the light didn���t work either. I went down to check the breaker box and a breaker was tripped. I reset it and the light came on but no furnace. I noticed a message on my phone and it was one of the workers stating they cut through an electric line when cutting a whole in the roof. I then checked the roof and saw the shingles they used to replace the grey ones they removed were black. Not even close to the original color. I also noticed the gutters were not cleaned out either. I called Sam and he said he would be out to look but it would be about a week. I called a furnace repair company but they could not come for a couple days. The furnace repairman came and quoted my $ 500.00 to replace the gas valve due to the electric part that controls it was bad. I ended up buying a portable heater because I could not get a new furnace installed for about a week due to their schedule. Sam came a week later and looked at the black shingles and said he would have them replace them with grey and also clean the gutters. I also pointed out bad wood by the chimney. He said for some reason he did not include that part in the original quote. I told him when they replace the shingles to fix that part as well. That was $ 225.00 more to fix and also seal the flashings. They were scheduled to come several times but cancelled. The day before they came to fix the shingles, clean the gutters and fix the rest of the bad wood the office called 0me at work several times telling me they need to be paid before they start the job. I told them I would leave a check in the mailbox. I got home that evening and checked my mail and the check was still there. I called Sam and ask why they didn���t come and he said they did just forgot to take the check. The shingles looked better but the left shingles on the roof which ended up in my yard after a day or so and the gutters were still not cleaned. I left it at that. For the next couple days I kept getting calls at work from the office telling me I had to hurry up and mail the check. This is the check they forgot to take from the mailbox. Well the first good raid we had the porch was leaking just as much as before I had any work done. Called Sam and a week or two later he came back. As soon as he saw the repair they done to that area of the rood he said he told them how big of an area to fix but they only replaced a small area. He said he would have them come back a fix it right. A few weeks later they came back and fixed it. Still never got the gutters cleaned. We about a month ago we had a bad rain store with a lot of wind and the occasional leak in my kitchen that should have been repaired was leaking just as it has done before the work and now $ 1942.50 later not counting the 4,000.00 new furnace cost. I called the office and left a message but no one has returned my call. I guess I learned to never pay before a job is complete and don���t hire Shane Fisk Roofing.
    - Roger H.
  • C
    We had Benedict install a full roof while we were on vacation. The roof looks great and we're happy with the product. However, our 50 year old Japanese Maple was butchered by the crew. They literally chopped off half the tree. This was a tree with graceful limbs and posed not hinderance to the crew. They could have EASILY worked around it. I guess they were lazy and didn't want to. We are devastated by the loss of this very special tree. Once I contacted Benedict they played dumb and then denied they had done it. Over and over they denied it and then stated that the limbs were dead. However, they left the cut branches from our oak trees, the neighbors Sweetgum tree and OUR MAPLE tree on the tree lawn. It was obvious that the limbs were quite alive when they were chopped off. The owner offered one thousand dollars off the price but the denials and "stories" were too much for us to consider hiring them again.
    - JEANNIE W.
  • A
    I was very impressed by the very quick response by Bill Jackson himself who came to my home to examine my roof and provide me with an estimate. He got onto my roof and, and following a very thorough examination, found several areas of concern. One was a loosened roof vent (the probable cause for the water leak), several loose shingles, and some cracked caulking around a soil pipe, and some unsealed chimney flashing. He carefully documented these areas of concern with photos he took of each area and included with his charge to repair them. I was also concerned by some algae growth on my roof which he assured me he could safely remove before there was any shingle damage. Bill was very pleasant and knowledgeable. I agreed to his assessment and agreed to have the work he suggested done. In a couple of days, two of his employees came to do the work. They explained the steps they were going to do to protect vegetation from the algae remover run off, what repairs they were going to perform and answered all my questions/concerns. They too were very pleasant, professional and knowledgeable. My roof looks like it is brand new, and I no longer have water leaking into my house when it rains. I am extremely satisfied with the work done by Bill Jackson Roofing, Inc.
    - THOMAS M.
  • F
    Okay so they are suppose to refunding my money because I booked that on June twenty forth for an appointment on august the fifth they call me up august the forth and told me they were no longer honoring the coupon that they too busy to take care of people with that coupon and that they would call me a month or two to see if they could reinstate it or I could call you and get my money back. When the lady called me she said that they had a meeting two weeks before the forth where they decided not to honor these coupons anymore and I said well why are you calling me the day before they service and she said well there is a lot of people we had to cancel and so I spent two more weeks to get this done I got on Angielist I found another provider and he did it within a week, well they could be communicative with their customers they could plan better.
    - Jeanne P.
  • A
    I called Gutter Boys on a Monday and they called me back within 30 minutes.  They were able to schedule our house to be power washed within the week.  On the day of the appointment, they called when they were 30 minutes out from our house which was very convenient.   Their crew was extremely polite and efficient.  But more importantly, our house looked amazing when they were finished.  It is difficult to impress my husband and he is still talking about how our house "shines"! We will be telling all our friends about Gutter Boys.
    - Mary Y.
  • A
    I've been using them for about two years.  Scheduling appointments is really easy.  It's a small company and the owners and employees are really nice.  I have a high roof so they send out two employees.  They use a triangular shaped ladder so they never ruin my yard or the flower beds.
    - Jeanne P.
  • A
    They came the day after I called (crew of three, I think) and did the job within an hour or less. They cleaned the material found in the gutters and disposed of it... tho they didn't wipe down the gutters on the outside [didn't ask them to either].  I'd not realized they expected payment by check, but I was home so that was taken care of too. Pleasant and quick workers (the company seems to be in new hands, but maybe it's just expanded over the years). Good job. Will use them again.
    - LAURA K.
  • A
    The big deal service from Complete Home Improvement Service for gutter cleaning for 99 dollars was good. I would use them again. They are a good service. There were no additional charges than the big deal. As far as I can tell they cleaned up everything off the ground and in the house as well. I would rate them a 'B' for all the grades.
    - David N.
  • A
    They were good. I like them. They have a special. I would definitely have them back. They were here early when they said they would be. I liked the price although it was a special. I thought they did a good job.
    - Jane J.
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Gutter Cleaners in Berea

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