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Garage & Driveway reviews in Berea

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  • Weather pushed the pour onto a day that was bad for me because I couldn’t be here to oversee the work as it was being done. Fortunately Steve did everything we had agreed on and a little more, And the work is beautiful! He covered it for cold temps and left them on an extra day. I’m 74 years old and this is the best work I’ve ever seen. I critique honestly and completely, ant it’s a pleasure to be able to write this kind of review.
    - David M.
  • Bill's team worked hard everyday to complete the job. His team removed dead trees and rocks from the property, dug deep trenches and installed a complete drainage system around the garage and yard and attached it to the city sewer system through my neighbor's back yard. He leveled the yard, placed top soil and replanted the grass. He also installed a new driveway with a drain, fixed several city sidewalk areas and installed a beautiful stamped concrete ramp to my front stoop. I am trilled with the results and would hire them again for any work I need in the future. Bill and his team are top notch.
    - Marjorie A.
  • It went very well! They did an excellent, fast, professional job, and they left that part of our lot in very clean shape afterwards. I don't know whether what they charged me is high, average, or low, but they were great to deal with.
    - Colin H.
  • Great. Bob responded to our call within 10 minutes. He quickly assessed the situation and replaced the spring. He was courteous and professional. He also explained that our model was an old model that would eventually need to be replaced with an updated model, but to wait and call him when it stopped working rather than do an update today. He explained that the current model could last a few more months. He did not pressure us to do the update today which we appreciated.
    - KATHLEEN A.
  • Overall, I was extremely pleased with the service I received. The serviceman was very friendly and professional. I rated punctuality as a 'B', because he was almost an hour late and I hadn't heard from him. But that was not his fault as I had given him my office phone number and not my home phone number, so he had no way of contacting me to let me know he was running late. The serviceman repaired the chain and serviced the garage door. It now opens quieter than it did before the break. He also installed a keypad to open the door from the outside,
    - Carl K.
  • I was surprised to return home from errands to see that the sealant was applied even though rain was predicted. Joe left an invoice with a notation that it was applied at 8:30 a.m. with a dry time of 3 hours, which did not agree with the research I had done. Indeed it began raining after noon and continued for most of the day. I contacted Joe to say that I felt the application was not effective due to the rain. I spoke with 2 manufacturers who recommended that another coat be applied. He disagreed, but I held firm that this did not meet the manufacturer's recommendation. He finally agreed to apply another coat. Joe came on a morning where the air temperature was 40º, but the temperature had gone down to 32º the night before. I told him that the driveway was still too cold for application of the sealant, but he insisted that it wasn't a problem, in spite of what I knew to be the manufacturer's recommendation. He continued to insist that it wasn't a problem, and I finally backed down and let him apply it. White puddles surfaced in a short time, which is indicates moisture underneath and results in poor adhesion. I could see where he sprayed and it didn't even overlap. I fear that my driveway is still not adequately protected.
    - JANICE T.
  • I emailed them and called and left a voicemail to have them come out to assess my property. I never was contacted by them to even come out. That was a month ago. Even if they contacted me now I would not go with them. They obviously were not too concerned with gaining my business. I am surprised by the good reviews on your sight of this company because of this experience with them.
    - Pamela M.
  • Went well. I called around 9 or 10am and Bob Sanders came out around 1 pm as he said, He had to go back and get some parts but he had the garage door fixed by 3:30. It turned out that the pole that our springs were mounted on was bent, so it and the drums had to be replaced too, so it ended up be a little more than I had hoped, but the price was good and fair considering the additional parts and work that were necessary for fixing the door.
    - Braddon D.
  • Bob saved my weekend.  I use a Genie garage door opener, but the spring on the garage broke and the door wouldn't budge.  When Bob arrived, he explained what needed to be done and did it quickly and in a professional manner. I would definitely call him again.
    - NANCY M.
  • I had gotten several estimates from different providers and Great Garage was competitive in price.  The other quotes also didn't include the automatic doors or the vinyl siding.  
    Some of the plots in Berea are somewhat smaller than in other places, and many of the homes were built with only small, one-car garages.  Tom D'Amico was great.  He walked us through the process, figured how with a two-foot variance we could fit in a two-car garage and arranged the variance meeting with the city and attended it with us.  He was able to keep me informed through texts about where in the process we were, i.e. permits, drawings, etc.  He even set us up financing  with the county's low-interest HELP loans http://blog.cleveland.com/metro/2009/08/cuyahoga_countys_subsidized_ho.html
    Once the work started it went quickly.  A team removed our old garage one day.  The next day another team came out and removed the old concrete.  A few days of damp weather delayed the new concrete pour, but in a few days they came back and poured the concrete.  We had to wait for that to set before anything else happened.  But as soon as it set enough, another team hand-carried the materials and laid them out (the concrete hadn't set quite enough yet to bear the weight of vehicles).  The garage went up quickly.  Within a few days the siding and the door were added.
    The only glitch was that the electrician had a family emergency, so he came in to hook up the electricity after the electric door had been installed.  When he came a few days later (which was fine with us) we found the electric door was not operating properly. Because there was no electricity available when the door was installed, the workers had no way to check their work.  I texted Tom about this and he responded immediately.  After coming to reprogram the doors himself, it turned out we still had problems to a day later he sent another team to replace the main part of the unit.  Everything works beautifully now  I would say that even this minor problem says a lot of good for the company.  They responded quickly and made good. 
    I would highly recommend the Great Garage Company to anyone who asked.
    Steve DiPerna
    Berea, Ohio

    - STEPHEN D.
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Garage And Driveway Services in Berea

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