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Floor Cleaning reviews in Berea

Real People ~ Real Reviews ~ Real Results

  • Although no one ever plans on something like this happening, once in this situation, we did our homework to find the very best company to handle the mess. Ray's was the only well-rated company that we found able to provide the services we needed with the reputation to back it.
    Ray and his team arrived on time for our scheduled appointment. His team of five cleaning wizards, Jerome Sr.; Jerome Jr. (yes, father & son); Demetrius; Reese and Bub were each introduced to us. Wanting to make sure everyone was comfortable around our 84 lb. German Shepherd, we then had a meet and greet. She is extremely calm, trained and human friendly, so the guys enjoyed taking a minute or two throughout the day to pet her or throw her a toy.
    Ray and team wasted no time in setting up their necessary equipment including cleaning product0s, towels, sponges, cleaning products, ladders, waste bags and very clean, newly filtered industrial vacuums, to begin their long day ahead. Of importance to us was use of "green" and safe as possible products that cause as little odor or affect on an asthmatic too. In fact, Ray went over this with me during the estimate as he is very conscientious of such details.
    The crew spent nearly eight hours hand cleaning, scrubbing and vacuuming every inch of our home interior including, but not limited to: ceilings, walls, fireplace, skylights, sun tubes, closets, baseboards, door frames, windows, sills, shades, carpet, flooring, ceiling fans, personal effects, bathrooms, bedrooms, light fixtures, mirrors, all furnishings and artwork.
    Each of them set to work in specific areas with attention to detail, thorough and careful cleaning, as well as great care of our personal property and effects. They worked tirelessly, scrubbing, washing, vacuuming, and cleaning by hand every inch of our home from ash and soot.
    A number of actions are particularly noteworthy of Ray and his crew:
    1. He replaced a couple of burned out light bulbs he found during their cleaning.
    2. One 4 foot piece of hand-sculpted copper artwork required great care in removing from the wall and replacing. They not only used great care, but also came up with a way to prevent the piece from sliding, which had previously scratched the wood wall to which it hung.
    3. When the ash/soot incident occurred, we still had many moving boxes in one bedroom as well as some that were opened and partially filled. Ray and his team moved all the boxes to get to all areas of that room, certainly something we did not expect them to do.
    4. They took just one half hour break for lunch, which we insisted on paying for.
    5. Nothing was poured down any of our inside drains, everything was poured into a drain in our garage.
    6. Ray is the owner, but just as hard a worker as his crew, and above all, committed to excellence! Customer satisfaction is of utmost importance to Ray and his team. Pride in their workmanship is most evident.
    Whether your cleaning is due to our circumstances, (hopefully not!), or you would simply appreciate a thorough scrubbing and cleaning of your home, Ray's Cleaning is well worth the money and you will not be disappointed.

    - TEDDY L.
  • It was a 3 day process. The first day they sanded the floor. They put plastic up over all the entry ways so the dust wouldn't spread throughout the house. After sanding and cleaning up, they put an oil based product on the floor and it had to dry for 7 hours before we could walk on it The 2nd day they came back and lightly buffed it and then added the next coat. Happened again the 3rd day. They did a great job. The floor looks great. They gave us lots of follow up info on floor care. They cleaned up everything.
    - Ann P.
  • Arrived promptly. They educated me as to how to care of marble in the future. Our workman was Kevin and he was very pleasant and professional.
    - Jerry T.
  • unknown
    - MARY ANN W.
  • I was unable to complete the job.
    - MARY F.
  • He is absolutely phenomenal and not cheap.  My kitchen was from 1962, he did the electrical, tore out the old kitchen, and did the complete kitchen. 
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Floor Cleaners in Berea

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