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Auto Service reviews in Berea

  • A
    When I had no idea of a reputable auto body shop that I could use to paint the new primed-only front bumper I purchased to match the rest of my car, I turned to Angie's List to see reviews and recommendations and decided to go with Beetler's. Toby, the owner, is very professional and was present on site whenever I came in. The quote he gave me was more than $100 less than the dealer-recommended auto body shop. His estimate of when it would be finished was spot-on. His team also put the new bumper and grill on my car for some extra money. My husband was thrilled he did not have to do it. I HIGHLY recommend this business and will return in a heartbeat should I need them in the future.
    - Nikki B.
  • A
    Fantastic! Toby Beetler's team did a great job returned the paint color and finish for our 2017 vehicle. They always answered the phone personally. Likewise, Toby was spot on in predicting the time for the work to be completed which matched our drop off/pick up schedule needs. He also was proactive in contacting us to say they'd finished the job three days early which was most appreciated. We'd recommend Beetler's Auto Body to friends unequivocally.
  • A
    After checking with several transport companies I settled on Reliable because of their promptness in communication, their willingness to thoroughly answer questions and explain procedures to a customer who had never done this, and their fair price. Pick-up and delivery was on schedule and professionally done. I knew the car was in good hands.
    - Janet W.
  • A
    Skip and Todd were both wonderful! They even got me a great deal on a rental car while mine was in the shop. I will definitely be taking my vehicle there from now on. I rely heavily on reviews when deciding on service and I cannot stress enough how happy I am that I went with them!
    - Kelly M.
  • A
    I've never happy with the price when I leave there, but that's probably anywhere. I think that's pretty typical. 

    They are very nice, they're friendly. They treat me like family when I'm there, they provide me with a loaner car when they're going to have to keep my car too long. One time I think I had to pay for 2 days because they were going to have my car over the weekend. They didn't charge me for the 1 day, to me that's a great service because a lot of places don't have that. They don't always have them available but when they do and they're keeping my car, they offer it. 

    Most of the workers are pretty friendly, very informative. If they have to fix something that I was unaware of they explain what it is and why they have to do it. I am happy with that. 

    - Marjorie A.
  • A
    They did a super job! They confirmed that I had a decent car at a decent price. They found an issue with the car, however, which they told me about. I then took it back to the dealership, who was able to fix the problem. I never would have found it otherwise. Auto Repair was able to get me in quickly. They had very reasonable prices, they were very kind, and also very honest. They aren't the type of people that would try and sell you on services you don't need and I admire that kind of honesty, especially when it comes to auto services. So many things could go wrong! I would absolutely recommend them!
    - Virgil H.
  • C
    We have sometimes gone to Halleen Kia. It was a repair off of previous work warrantied. On more than one occasion, they were unable to properly repair a vehicle. The service department had a problem accepting accountability of their work. That once, we had it escalated to a level of a general manager and things were much better taken care of.
    - Jeffrey R.
  • C
    The times that we return to them it's because it's where we purchased the vehicle but we've never been impressed with their service. We would only return because it's where we purchased the vehicle. We would not return there if that's not where we purchased the vehicle from.
    - Jeffrey R.
  • A
    I'm new to town and the only resource I had to find a repair shop was Angie's List. Believe the reviews about Beetler's Auto- they're really great to work with and the price was absolutely reasonable. They gave me a quote and stuck to it. My bumper looks brand new! Work was done on time and the staff was friendly and helpful. I hope to not have to come back but if I do I'll come back here for sure.
    - Kimberly N.
  • A
    Their service department is excellent, they are really good.I like them a lot there is this lady that answer the phone, she knows exactly when you say it's making this creepy noise she figures that out knowing you don't have to speak car she speak girl and she understand girl.
    - Jeanne P.
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Auto Services in Berea

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