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Plumber reviews in Bellevue

  • F
    Plumber said he would be out there late morning early afternoon.  I scheduled to be off work the second half of the day so I could be there.  He called at 9am and said he was on his way.  We weren't prepared but I thought maybe it was okay with just my wife home.  BIG MISTAKE.  After looking around, he found that there were no leaks, but a cracked shower was the culprit.  Unfortunately, the inspection report was wrong about plumbing leak.  He said the spicket hose outside was disconnected, and it would be $250 to fix right then.  This sounded high, so I said I wanted to wait a bit on that, and have the rest of the work quoted. and He said I'd have to pay him $155 for coming out.  We have had electrician's come out to the house and quote work for free, so did not expect to be charged anything for just coming out and taking a look. This was not mentioned beforehand. After talking to my wife I told him $155 was overcharging but he demanded payment from her right then and became upset that we didn't want him to do the spicket work.  I offered $75 as a fair inspection fee, but he said "you'll pay be $155."  This is utterly ridiculous that you can charge whatever you want without notifying the customer first.  What if he had demanded $500?.  My wife was alone and was scared for her safety and being a 21 year woman around two big guys, decided to pay them and avoid any bad situations.  They followed right behind her car all the way to bank to collect their money from her.  
    In my opinion, Dan is a scam artist.  He expects immediate payment in cash or check, so there's no way to get your money back if the work is shoddy.  This is a major red flag.
    If Dan had worked out, he could have got our business on the other larger projects we were having quoted: dishwasher plumbing, shower head re positioning.  Instead, Dan stole $155 out of our pockets by not being upfront about costs, and intimidating a young woman almost to tears.  My wife was shaking afterwards.  This is not the person you want in your home!
    - Marlene L.
  • D
    I guess you can figure that out by what I wrote up top. They showed up and this time there were two of them. They knew what I wanted done but they had to go back to shop and get a metal detector to find the place where the sewer line was. I told the person on the phone that they would need this to find it. After this they had to go back again for drain cleaner. I don't think they wanted to mess with the snake for the sink. it took the two of them about 3and 1/2 hours to do this. I would say at least an hour of that time was going back and forth to the shop. I had this same job done about 5 yrs ago and they sent one person about 65 yrs old and he did it all in 1 hour and 15 mins. That is why I called them again no more. The next day one man showed up to put water heater in and this went excellent. He was in and out in about 45 mins.
    - George S.
  • F
    I called them on Tuesday to have them come and install a toilet and new faucet.  They said they would call back.  Never did. The next day at noon I called again.  They said " the order is on the board" and that they would call back.  I got a call back (Thursday) about five minutes later. The plumber said he would be at my house at 7AM on Friday morning. 
    On Friday I waited for over an hour and then I called them.  They said that they had called me at 7AM to see if i were ready and awake.  I asked why had they called instead of simply coming to the appointment they had set up as they said  they would.  The lady responded "Robin always calls."  I asked her why she or he hadn't said that I should be waiting for a call instead of a person and why they hadn't simply come.  She responded "Robin always calls."
    Since I was in another room and did not hear the call, they never came.  I got a call back saying they could come later but i would have to wait for another call.
    After three days in which I had to keep calling them, they never arrived.  They, like most people in the area, say they are coming but never do.  I have had several people say they are coming but never show up -- mostly likely because the job is not enough money.  I would never deal with these people again unless you have time to waste.
    - scott s.
  • A
    They were very professional.  When they were finished it was very neat and cleaned up.  They were contracted by our insurance company to perform the work.  The quality of the work was good.  They came to perform the work the next day after we called.
    - Larry O.
  • A
    They were price competitive.  They had a forward man come out and decide where everything was going to go.  Then two men came and performed the installation.  They were very careful coming in and out of the house.  They cleaned their feet before they came in.  They left the work area very clean when they left.  I would definitely have them back.  The initial estimate they provided was lower than another company we had provide an estimate the year before.  The quality of the work was perfect.   From the time they gave us the quote to the time they did the work was approximately two weeks.  They did well to alert us the time and day as to when the work would be performed.
    - Larry O.
  • C
    Billy came to the house, performed a temporary fix on the kitchen sink, then never came back. I spoke with him a month or so later, and he said he'd return, but, he never came back. I never received a bill. He'd fixed our plumbing when we first bought our house, and his services were excellent, then. I'm not sure what happened to him, but I really wish he would have completed the job.
    - Amy K.
  • A
    unknown
    - John R.
  • A
    unknown
    - John M.
  • A
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    - gary r.
  • A
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    - Joseph K.
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Plumbers in Bellevue

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