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Pet Care & Health reviews in Bedford

  • F
    Camp Bow Wow - Bedford Heights / Cleveland
    I have been taking my dog to the Bedford location for 4 months. I thought this would be a good place to take my dog during the day, but it ended up being one headache after another. My dog got kennel cough from being there, she got a hematoma on her rear end from falling on the hard slippery floor in the indoor play yard, I don't think they fed her the food I provided every day because she would come home and have diarrhea after being there (there were several days that they didn't feed my dog at all because her food bag was still in our belongings at the end of the day), and their customer service is awful. I tried contacting the manager for three weeks to resolve an issue and they refused to return any of my phone calls.They kept over $100 of my money and refused to give me a refund. Completely unresponsive and rude. I went into the facility to talk with the manager about this issue and her response was "you are obviously emotional so I'm not talking to you." I have never seen such horrendous customer service. I will never take my dogs here ever again.
    - Elizabeth C.
  • D
    VCA Great Lakes Veterinary Specialists
    after waiting over an hour the aging cat was finally seen. they briefly examined her and want to take a bunch of tests to see what was wrong. the cat did have diabetes, among other ailments. her owner did not want to put her to sleep NO MATTER WHAT! i disagreed and told him so. the (pls read previous intro) :cat was kept overnight and after the tests they found she was very ill and they wanted to treat her with meds. i again told him my opinion about euthanize, but the owner gave the go ahead to try to save her. arthur is on a low fixed income and basically in debt, too. it turned out the cat died within 2 days and the owner got an outrageous bill of over $1800! this place is crap and a greedy ripoff!!! do not ever take your animal here because of poor practices, unfriendliness, but mostly overcharging for what they do!!!
    - MICHAEL M.
  • A
    Suburban Veterinary Clinic
    It went very well and we are switching vets now to this practice. The Doctor was very personable and caring and our cat responded to him very well and she usually is difficult at the vet. We were very impressed with the care and have since taken our second cat to be seen and if need be will bring in our third cat a well. It's very reassuring to know they will be in good hands at affordable rates.
    - Frances T.
  • F
    VCA Great Lakes Veterinary Specialists
    Do yourself a favor go anywhere else, these people will bleed you dry and not help your pet. They will start procedures on a hunch, will tell you what you want to hear, then when every thing they tell you turns out to be false, they simply deflect, or outright lie about what happened, or why it happened, and to be specific stay away from their oncologist, she is a piece of work. Writing this 3 weeks after the fact and it still makes my blood boil, one person out of many showed true concern, and compassion for the situation, the rest were only worried about how I was going to pay. And after leaving my dog for overnight treatment (was not suppose to happen according to vet) and the whole fiasco was done, I picked up my dog only to find another charge had been incurred even though they padded the bill an extra $100.00 to cover unforeseen costs, at this time I just wanted to get my dog and go home, upon getting home i find that my dogs rear legs covered in feces, and this all started as a consultation, let's just say it was a $1400.00 lesson in who you can trust and VCA Great Lakes failed, if I know you or not I say "Stay the **** away from this place if you truly love your fur babies", they definitely failed the trust test, and when your gut tells you to run do so. John W.
    - John W.
  • A
    PARAMOUNT DOG TRAINING
    Mel was phenomenal!  From our very first lesson I knew we were in the right place for our American Bulldog.  Mel fixed our dog's aggression and over-protectiveness and by the time we were done with our lessons, everyone said the difference in our dog was amazing.  I would recommend Mel to anyone and everyone.
    - Jessica R.
  • A
    Tails R Waggin (Macedonia)
    Our rescue dog Max had never been socialized with other dogs. We went on vacation and needed a place to take him while we were gone. We called several popular places and we disappointed to hear Max would need to stay in a kennel all the time because of his lack of social skills along with his tendencies not to like some people more than others.... the staff at Tails R Waggin offered to bring Max in for a four hour trial period free of charge to see how he would do. It went so so but not terrible as we expected.. they suggested we bring him a few 1/2 days to get him used to the other dogs. When we went on vacation they called me every other day to give me updates on Max's progress. By the time we got back he was really outgoing and relaxed. We will be using their boarding some services again when the need arises. We've also thought about taking him a day or two a week for daycare to get rid of some of his energy !!!!
    - Denise F.
  • A
    Canine University of Ohio
    We love Canine University! We have learned so much about how to train our dog, we have had tons of fun taking agility classes, and we have made friends. Everyone who works there is very knowledgeable about dogs, training methods, and behavioral issues and they make training your dog a fun and successful experience. I highly recommend it!
    - ANNE P.
  • A
    VCA Great Lakes Veterinary Specialists
    They were just amazing with my cat. They had to take out 4 of his ribs and put in a mesh covering to protect his organs. They were in touch with my all day long the day of the surgery. They were Johnny on the spot with his care. They let us come in and see him at anytime. They have staff there 24 hours a day. They have specialists for everything there. They were just terrific. I would highly recommend him.
    - ROBERT S.
  • A
    VCA Great Lakes Veterinary Specialists
    My personal vet recommended them. It is a specialized clinic and they do things that a regular vet doesn't really have the capability to do in their office like inserting mesh into my kitty's interior. They do oncology, hip replacement and all kinds of stuff. They are on call 24/7. They are extremely loving to the animals. They are very professional but also very kind. Their service is absolutely some of the best I've ever seen. They tried to get me seen as quickly as possible. We did the consultation on a Tuesday and Charley had his surgery on Wednesday. They called 3 or 4 times during the day to let us know how Charley was doing. They explained everything. They were so thorough that it was unbelievable.
    - ROBERT S.
  • A
    NORTHFIELD VETERINARY CLINIC
    They are wonderful.  They are very good with the animals.  They are very good with their clients.  It’s fairly easy to get in to with appointments.  I’ve never had a problem.  I’ve been going to them for over 20 years and I have found them to be absolutely wonderful.  I had a cat that was there as he was sick and his favorite thing was French fries.  They actually sent somebody across next street to get him McDonald’s French fries which was his absolute favorite.  They encouraged him to eat and he did.  I don’t know too many vets that would do that.  They are very good to the animals.  It’s interesting and one can see that the animals like them and trust them.  I would continue to use the practice in the future.                      
    - ROBERT S.
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Pet Care Providers in Bedford

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