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Carpet Installation reviews in Bedford

  • A
    WHITMORE CARPET ONE FLOOR AND HOME
    Ben was very helpful & patient with us, as we had a lot of questions and several projects we were considering. Additionally, the price was reasonable, the carpet quality was excellent, & the installation was quick and flawless. We were very impressed from start to finish and would hire Whitmore Carpet One again in the future.
    - RUTH W.
  • B
    Cleveland Floor Coverings International
    I truly enjoyed the experience with Floor Coverings International. The installation was done to my satisfaction and in a timely fashion. The carpet selection definitely makes a statement . The price was reasonable and financing was available. Thanks for making our remodeling a sucess. Messiah International Ministries. Bedford, OH.
    - Phyllis F.
  • A
    Arslanian Brothers
    We have used them before, about eight years ago.
    Call center was easy to work with. They scheduled us very quickly for an appointment, though puzzlingly they asked us to call again the next day to be sure our appointment was as confirmed.  A little confusing, but we did.
    The cleaners came promptly, were professional in their demeanor.  All carpets in the house were cleaned.  Received advice about a carpet repair, which will be done in future.  They did a great job other than that a couple of old red stains could not be completely removed--not their fault, the stains were pretty old.
    We'll be using them again in the future, it just won't take eight years this time!
    - ROBERT AND MARTINA R.
  • D
    Empire Floors
    The only thing I want to say is this, I WILL NEVER USE EMPIRE TODAY AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!  I am very angry at the man and his grandson who installed the ceramic floor. TOTALLY UNPROFESSIONAL, and there are a few more things I could say about them.  I don't doubt that there are much better workers than the two that came to my home.  However, this was my first experience with this company AND MY LAST!!!
    Please know that I signed off on the completion of the work because Empire sent another person out after my complaining about the work of the first two workers.


    - Sherry J.
  • A
    Carpet Country
    My call was answered promptly and professionally. The sales consultant (Steve Cope) came to my home at the agreed upon time and was able to answer all my questions. He had great suggestions as to what kind of flooring would be best based on the age and style of my home. He measured and used graph paper to show all of the cut outs. He was able to give me an estimate based on the amount of flooring I needed and was specific about what the cost covered.
    When I went to the store, he was ready with color and style suggestions and explained the different grades of carpeting. He encouraged me to take samples home and to take my time in making a color decision. When I wanted a sample that was not available , he ordered it and had it delivered to my home promptly. He explained all of the warranties and the special financing options.
    My carpet came in very quickly after it was ordered and the installer was able to schedule installation the following week.
    The installers were fantastic! The moved my furniture carefully, took out the old carpet and padding and disposed of it and had the new carpet installed in one day. They came on time and only took one short break during the day. They were careful to put all the furniture back exactly where I wanted it.
    The carpet for the stairway needed to be bound and as soon as that was ready, the installer (Mike) was back to finish the job.
    My house looks new! I would give this business the highest rating and would use them again in a heartbeat!
    - Eileen D.
  • A
    Grim Flooring
    He arrived on time and gave a fair estimate for the work I needed done. He was very prompt and proffessional. The only problem is I needed someone to do the work that would repair any damaged flooring under my existing carpet if needed. Mr. Grim informed me that he does carpet installation only.
    - Reva L.
  • A
    CSR Carpet Service & Repair Inc
    These guys were great! They showed up early which was fine by me. They quoted the price and immediately began working on the spot. They were courteous, sociable, and professional all while getting the job done. They removed carpet from my family room, hallway, stairs and 2 closets. It took them about three hours, and I am very pleased with the quality of the work.
    - Monique W.
  • F
    Grim Flooring
    I spoke with Anthony and he seemed to provide quality product and carpet service. The installer didn't install level pieces of carpet strips. They damaged the walls. They didn't clean up or vacuum. Also, they left nylon strands of carpet on the edges. They didn't install padding in the closets, so there is a dip when you walk. They didn't install transition strips upstairs and the one they did install after requesting it was improperly secure with only (2) nails for a 4' opening.
    I had an unlevel area in the basement and confirmed with Anthony if I should put the trim down first then have him carpet in order to make the carpet and floor appear level. He recommended that I put the carpet down first. The carpet was installed an they didn't not install extra padding or carpet strips along the wall edges to keep it level were the floor were lower (for standard water drain flow). If I had water issues.
    I called Anthony to come back and fix the issue after leaving multiple voicemails. When I left a voicemail that I had another job for him to do, he called me back. I informed him of the issue and he stated he would meet me the next morning to fix the issue. He was a no -show and haven't responded to any of my calls, voicemail either.

    - COS D.
  • B
    Home Depot
     They did a good job and I was well pleased.  I thought it was a good deal, the price included the installation.  The installers were quite courteous and quite efficient,  I was concerned because some of them were quite young but they did a good job.  I think they were quite interested in getting me the information I was seeking and any way they could help me.
    - MARY S.
  • A
    Don's Carpet Restoration
    They actually did a really nice job. We were pleased and the carpet is going to last a little bit longer. We paid about $60 on that work. They were reasonable, worked quickly and actually made everything look good. Everything looked wonderful.
    - KATHY & WALTER Z.
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Carpet Installers in Bedford

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