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Professional Work reviews in Beavercreek

  • D
    AT&T U-verse
    They gave us the wrong pricing, so that was frustrating. Their customer service is not good. In addition, UVerse keeps getting disconnected as we use the internet or watch TV, so it's unlikely that we will stay with them at the end of our contract.
    - Fabien C.
  • A
    Robert's Discount Mobile Welding
    Found Bob on Angie's list.  He was the only welder who would come to your house.  Thought that service would cost me an arm & a leg, but boy was I in for a great surprise.  Bob came from one side of the Dayton Area to the opposite.  He came in one day.  He expertly welded the frame of my broken NordicTrack (bad weld job at the factory) and charged me $75 for everything.  While he was in neighborhood, my neighbor brought over an antique tool for him to repair.  A difficult job, as old cast steel is tricky to weld.  Bob took 15 extra minutes to do an expert job on this tool.  For this he charged $20.  I would absolutely recommend Robert's Discount Mobile Welding to anyone in this area who needs anything welded.
    - Charles R.
  • C
    Dish Network Dayton
    I am ready to change my provider. When there is heavy precipitation, I lose my signal. Technicians can have what you need in the truck and the customer has to wait until the company sends it to the customer. Once you are tied in to a contract, Dish has you and will not let go... whether it is working for the customer or not. Technicians are knowledgeable (contractors); services from the company could improve a lot.
    - Ellen N.
  • C
    TIME WARNER TELECOM INC
    They installed the wrong box the first time and had to come back and replace it. Worked fine the second time. Not happy with the added cost to install a second box or the $10 per month added equipment charge. Technician that came to house was excellent, but the phone representatives were horrible. Hard to get consistent answers and as it turns out several statements made by the phone reps were wrong.
    - Kenneth M.
  • B
    Miami Valley Hospital
    I had to be generous with the Angie's list rating because my surgery was an absolute success and the new private patient rooms are very nice. I noticed a lot of problems. I arrived in my room in late afternoon and was soon seen by my surgeon, a hospitalist doctor, a nurse, a PCT, and a hospitalist PA. In the morning, I saw a whole new group on the next shift. They were all nice and ready to help, but it felt like only my surgeon, the nurse and the PCT knew why I was there. The hospitalists seemed clueless. One hospitalist told me I could be taken off of the morphine pump soon (it was already disconnected), then asked if I was having any trouble peeing (while I had the catheter in). I came to that room as a surgical patient who was stable but needed to be monitored for any change in condition or complications. I thought the nurse was doing that very well, since she was looking at my chart, seeing me multiple times per shift, and monitoring my vital signs (with the help of the PCT). My bill included lots of charges for visits by hospitalists who contributed nothing to my cure, so how well is this hospitalist thing working? They told me to come in for preop tests. My insurance company said they would be done at no cost to me at a specific outside lab. The hospital told me they should be done at the hospital and it would still be covered by insurance. I had it done at the hospital and had to pay for it as part of my deductible. My IV blew out. Nurse explained that surgery used a different kind of IVs than the rest of the hospital, so they are very difficult to connect and this caused the problem. They have a system to give the patient printed info about prescriptions and conditions, which allows me to go over it and understand it after the Dr/nurse/tech leaves. However, they need to work on quality, not quantity. I received a sheet on smoking but I don't smoke. My Patient Discharge Instructions listed the wrong issue (says degeneration of disk but my surgery was for stenosis/laminectomy). Patient Discharge Instructions called my pain med by multiple different names (Norco in one place, Vicoden on the next page, plus the technical (HYDROcodone-acetaminophen in a third place). No wonder we get confused. Patient Discharge instructions stated the pain med frequency as: 1030; then every 1430 hours ... wrong! At least it was right on the bottle._x000D_|I was able to decipher this after my pain med wore off, but lost all confidence in their patient information system. Question everything they say or do!! The problem list from Dr Africk's office lists BPH, which has not actually been diagnosed. I explained this to the nurse when I went in for preop tests, she added a statement that it was not correct, but BPH was still on my next after-visit summary. This summary also says I have an inguinal hernia - I explained that this was repaired 5 years ago and is not a problem, but it still shows up on every summary. They continue to put incorrect/misleading information on this sheet, so it is useless as a summary. One big complaint of patients is not being able to get a good night's sleep in the hospital. I was notified, in a loud voice, at 3:00 AM, that a person was on code blue (dieing??) on another floor. Can you think of a better way to interrupt sleep and upset patients? All the nurses are carrying a phone and can talk to anyone at anytime - don't they have an alert system so the people who must respond to codes can be notified? The PA system also pages doctors at night and also announced that the computer system was going down for maintenance at 2:00 AM. Do doctors not have phones? Are the people who are impacted by computer system downtime not near enough to a computer screen to see an alert there? Think of worker productivity - the hospital is paying hundreds of employees to stop and listen to a message that does not apply to them. I think the whole-hospital PA system is a relic from the past that should only be used as a backup means of communicating. They sent physical therapists to walk me up and down the hall and discuss any issues (big addition on my bill), but they did not offer a specialized guidance sheet for my condition. (stenosis is totally different than the common deterioration of disks and joints) They seem to like to waste things in the room - stack of water cups and package of toiletries for every patient even if I brought my own toothbrush and shampoo. They presumably sanitize the room when you leave and put all this in the trash. They still wake up patients during the night to check BP - It is time for technology to catch up here. There was a machine next to my bed capable of monitoring my pulse, temp, breathing rate, etc. If this monitor was left connected and data exported to my chart, the nurse could see from outside the room how stable I was and skip BP tests when I am sleeping.
    - Jim B.
  • A
    Hurricane Safe Shutters Inc.
    Donald (DJ) Webner was quick to come out to discuss the project and to deliver a complete and fair proposal.  He helped develop great solutions for putting shutters on some difficult openings.  Over the course of several days we asked for alternate quotes for various options.  The alternate quotes were always provided within hours.  The company was able and very willing to work with our schedule (short time from ordering to installation; and our installation needed to be done during a specific week because of travel plans).  The gentlemen who came to the house to install the shutters were professional, polite and very efficient.  The work was done with no disruption to our activities.  All affected areas were completely cleaned and all holes (from removal of old shutter tracks) filled in.  Would absolutely use this firm again and would be glad to recommend to friends or family.
    - Maxcy H.
  • A
    ABSOLUTE MUSIC
    They are very enthusiastic about what they are doing.  They are very educated and they just have a lot of information. If they cannot do something for you, they know somebody who can do something.  They are really good at what they are doing.
    - Mary M.
  • A
    BEN'S WELDING SVC INC
    The factory welds broke on my garden tiller tines when they hit rocks or tree roots. The warranty replacement tines also broke. I expected it to cost $25-$35 to get the two sets of tiller tines welded back to the hubs. I took it to Ben's and asked for an estimate. I received an estimate of $25 which was more than acceptable. He asked me if the next day was OK to pick them up. I said great !!! When I went to pick them up the next day, they were ready and waiting for me. I was told the cost was only $18. What a novel customer service concept - a quick next day turn around at a price lower than the acceptable estimate.
    Best of all was the welding job. The factory welds only covered about a third of the length around the hub of the tines. And the weld was only on one side. Ben welded all the way around the hub on the front side and put as much weld on the back side of the tines as the factory had on the front. Those welds ought to hold as long as the tiller or longer.
    Great job at a very, very reasonable price. Just don't tell him I said so. I don't want him raising his prices.t
    - Teddy T.
  • A
    Randy's TV in home service
    Went great. Randy came out and replaced main unit in 60 inch TV. A couple of days later the fan went out (part of the replaced part)...but Randy was right back to fix that as well. TV has run great since.
    - Lon M.
  • B
    TIME WARNER CABLE
    I've been using them forever, ever since I moved to Dayton in 1970.  They are the only cable company that I've ever had and it goes back to 1970s.  I have no complaints.  I'm fine with them and I haven't had any reason to change.  I haven't really needed service, but I just had a problem with my cable recently.  I wasn't getting channels that I was supposed to get for some reason and they came right out and fixed it for me.  I didn't have any choice for a long time until another company came out and ordered dish things, but I've never had any reason to change.  Their service is fine and this was the first time that I've ever called them out for a service call.  I pay them pretty soon after the bill comes because they don't give one much time as they used to.  One can't always wait a month and I just try to pay them within a week or two of when it comes.  I always pay my bills before they are due and I don't have a schedule for my bills.  I don't have the bundle, it's just the cable and I'm happy with it.  They are not perfect, but I don't have any real complaints either.  I hate all the cable companies because I hate all the stuff that comes in the mail and the phone calls that they make asking to upgrade.  It drives me crazy and I don't change unless I'm really mad about something.  Even Time Warner is competing with another company and they drive one crazy.      
    - Linda O.
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Professional Services in Beavercreek

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