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Home Security System reviews in Beachwood

  • A
    STATE ALARM SYSTEMS INC
    We inherited State Alarm when we bought our home in Shaker 21 years ago. They have provided dependable monitoring service as well as quick service the few times we have needed it. They are always there by telephone to walk me through programming problems.
    - Jane H.
  • A
    Residential Security Systems
    Great company. Easy to work with. I wasn't sure if the existing alarm system was still functional since it was quite old and had not been used in decades. They tested the old lines and found everything worked just fine, which save much time and money. They added motion sensors and "modern" keypads then made sure everything was working.
    - ANDREW C.
  • A
    Sievers Security Inc
    The guy's really prompt and he does a really good job. They're always good and calls us if there's an issue with the alarm system or if something goes off or whatever. They were a local company so that's nice too.
    - Lauren F.
  • A
    Guardian Protection
    We haven’t ever had a problem with them.  They came out and repaired the alarm system without any charge.  They could have said that this is an old alarm and you would have to update it or get a new one, but they didn’t do that.
    - Mel and Marilyn W.
  • B
    Frontpoint
    The mobile app is awesome, but Frontpoint's monthly service contract is pricey.  Initial self-installation was a breeze, and took only 10-15 minutes.  But one of our sensors quickly began to malfunction, and we have since spent hours trying to resolve the issue and trucking defective parts back to the Fedex store.  At this point, I wish they had boots on the ground, so that they could send a real technician to do the labor.  After all, with the three-year contract they stand to make nearly $1.5K from each customer.
    - Brian C.
  • A
    COURTLAND SECURITY
    Fantastic service, great team. Formal quotation addressed all of our needs.
    Install went effortlessly.
    Very very happy with the system and the monitoring.

    Highly recommended
    - Andrew J.
  • A
    Residential Security Systems
    We are extremely happy we went with RSS- The guys that came to install the system were very knowledgeable and did a great job explaining the different options. They definitely seem to have the newest high-tech systems. The controls are very easy to use and price for the installation and monthly monitoring were comparable or better than the other companies. We feel very safe!
    - Rebecca M.
  • A
    Frontpoint
    We called to customize the order (interchanged some of the sensors that were bundled for others) and it was promptly shipped and packaged well. Setup and installation was straightforward. One of the sensors was not functional out of the box so they sent a replacement which we received a couple of days later and installed. One or two of the door sensors have come loose since we originally put them up but we were able to easily remount them using the adhesive strips included with the system. The smartphone app for interfacing with the system works well.
    - Christopher P.
  • B
    Guardian Alarm of Cleveland
    They did come out and gave an estimate. They have come home several times. We are still getting couple of kinks. The sales person that had come out was an ex cop and he was friendly and very talkative. He gave too much information sometimes but he was wonderful. One point they wouldn't come out to the house and did only phone interview which was a little bit hard. We had to wait a week for them to order our package and customize it. They came out to the house the following week. The insulation went fine and it was okay. They had to fix a couple of parts and had to come back and cut a hole in the door to put a keypad on but the rest of the system actually works really well. They have been out two more times since then to move the system to the basement to cover the area for a week or so and when we had the glass block they moved it back upstairs. In that they were ridiculously patient. The gentleman that they sent to install was not a locksmith and he didn't know how to put the door and the door lock. Another technician came and said the last one put in reverse so it was left side door but it was put in the right side door. So we couldn't lock or unlock it and it just stayed and it didn't allow him to get unlocked. It is fixed now and works fine. They left us with a hole in the door and did not get back for a week. He did contact customer service about the hole in our door for a week and when they came to repair they couldn't and so the customer service was very nice and credited the account. They were professional. I would recommend them.
    - ANDREW G.
  • A
    Gillmore Security Systems Inc
    They were fabulous! I would give them an A+! Not only did they do the job perfectly, but they understood how concerned I was and even though they have a very busy schedule, they still made time for me and sent out their best technician to me. They left everything immaculate when they left.
    - Lois D.
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Home Security Companies in Beachwood

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