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Bike Repair reviews in Beachwood

  • A
    BICYCLE BOULEVARD
    My bike had been bashed and battered, then left to gather crud in my garage while I was unable to ride. I called on a day they were supposedly closed, and got an answer, and brought it right in. They did a bunch of work, on schedule (mine, which was especially appreciated) and I would absolutely recommend them. On top of it all, they were extremely kind about my neglect of the bike. I've had lousy experiences with other local bike shops so this was truly a wonderful find.
    - JANE G.
  • F
    Performance Bicycle
    I went there because they have trained bicycle technicians, but I would not trust them. They dod not seem interested in helping you unless you are a high profile buyer. This is not a place that I would ever recommend. They even asked me for a review, which I gave them, and they never followed up with me.
    - LOU A.
  • A
    B & K BICYCLE CO
    Neil Kaufman took his time to make sure that the new bicycle I purchased was a comfortable fit and good match for the kind of cycling I plan to do. He is extremely knowledgeable, patient, and pleasant to work with. He clearly enjoyed telling me stories about the background of some of his service technicians, of whom he is very proud. This is a long-running family business, and that ethos is very evident in how they treat their customers. The bicycle that I purchased (Giant OCR2) was last year's model, but Neil was candid about the fact that the 2008 line includes parts that are of a somewhat lower quality, because manufacturing and shipping costs have increased, and the company has maintained the retail price of the bike by reducing component costs. Neil has an engaging, low-key manner that makes you feel as though you've known him for a long time. I don't envision many problems with my new road bike, but I do look forward to many years of high-quality service from B & K's shop. These guys are the "real deal". They have a great story (check their website!) and a genuine commitment to customer service. The one oversight in the buying process was the Neil forgot to show me how to use the shifters. I bought my last bike about 20 years ago, and the shifters on this new one are completely different from anything I've used before. When I took my first ride after bringing the bike home, the first 5 minutes or so were truly comical, as I tried desperately to figure out how to downshift while approaching a traffic signal. Eventually I caught on, and it was smooth riding from there. I would not hesitate to recommend B & K for anybody who wants to buy a better-quality bike. They have good products and a highly experienced and service-oriented staff. As an independent retailer and long-running family business, they take care of their customers in ways that aren't so common now.
    - ROBERT D.
  • A
    BICYCLE BOULEVARD
    THESE GUYS REALLY KNOW BICYCLES. THOUGH THIS NASHIKA BIKE IS NO LONGER MADE, THEY WERE FAMILIAR WITH THE BRAND AND THE QUALITY. THEY MADE A # OF RECOMMENDATIONS. THEY ORIGINALLY THOUGHT THE TUBES NEEDED REPLACEMENT, BUT AFTER THEY COMPLETED THE TUNE-UP, TOLD ME THEY WERE IN GOOD SHAPE. THE BIKE FOR MY FIVE YEAR OLD IS ALMOST A YEAR OLD AND RUNS BEAUTIFULLY, WHILE KIDS IN THE NEIGHBORHOOD BOUGHT FROM A LARGE DISCOUNT PLACE AND THEIR BIKES HAVE FALLEN APART IN THE SAME TIME PERIOD. TO ENSURE A PROPER FIT, THEY STRONGLY RECOMMENDED FITTING MY SON FOR THE HELMET RATHER THAN PURCHASING IT WITHOUT HIM. I FEEL MUCH SAFER ABOUT MY CHILDREN USING THEIR BICYCLE AND HELMET. THE SMALL ADDITIONAL COST YOU MIGHT PAY HERE IS WELL WORTH THE CUSTOMER SERVICE AND KNOWLEDGE. WE WILL PURCHASE AND HAVE ALL WORK DONE ON OUR BIKES HERE.
    - Barbara D.
  • F
    THE BIKE AUTHORITY
    unknown
    - philip m.
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Bike Shops in Beachwood

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