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Outdoor Living reviews in Batavia

  • F
    Midwest electric solutions
    Matt was to replace a two speed pump but he put in a one speed. It took four months for him to come back and replace with the correct two speed. When he arrived at house, he did not alert me he was here since he was embarrassed it took so long. He put the replacement in and it does not pump correctly. At least he could have told me he was at my house and covered with me since I was home at the time. Poor service. Terrible service. Bad follow up. Not a good company to deal with.
    - Jeffrey H.
  • A
    BTS Contracting Inc
    Bob and his guys were outstanding. Bob was patient with changes, new ideas, and was a great partner to work with throughout the project. I would (and still do) call him for anything - I trust Bob with all aspects of our home and it's future needs. Bob and his crew are worth their weight in GOLD!
    - Beth F.
  • A
    Art Daniels Pool Service
    I could not be more pleased with the service I have received from Art Daniels Pool Service. I did not have to lift a finger the entire season and was able to spend my time enjoying my pool rather than stressing over it. The pool has been beautiful the entire season. The couple of times over the summer I did have a question, Art answered the phone personally. Can't say enough good things. I will definitely be using him again next year.
    - Lori W.
  • A
    Perfect Pools
    The scheduler was terrific! She kept me in the lop, was respectful, told me exactly what to expect and what I needed to do (buy sand, etc.) The weather was terrible so that pushed back installation. But I was always kept up to date. The actual installation was quick and well done.
    - Connie O.
  • A
    Edwards Construction Inc
    From the carpenters to the painters, to the gutter installers, to the men putting in the screens, they all showed up when I was told, and they all took pride in their work and cleaned up when finished.
    - Maureen M.
  • F
    Pete Delois' Recreations Outlet
    From the start a bad experience. The salesperson did not show up or return messages for the yard inspection. This subsequently delayed the install date 2 weeks. We paid in full on 3/11/2014 and receive a call 4/7/2014 to tell us they had sold part of our set and it is now on back order. They wanted to install an inferior slide and come back at a later time to swap out. They now have our money and we have nothing. Getting them to return a call is near impossible . To this point we have nothing and they have our $3,500. This company is dishonest and will provide you with the worst customer service to be found . Terribly unprofessional. Appears we may need an attorney to get a response .

    UPDATE:

    We are in your system. Under the name Jennifer or Jason. Same last name. Or just match the address from this review. Further shenanigans from a terrible company. It is no wonder Rainbow Systems pulled their line.
    - Sandra C.
  • A
    Accurate Pool & Spa Service
    It went really well. He did a great job and that has been successful. We have had trouble with the liner floating in the past. The relief drain has kept water from building up underneath the liner.
    - Michael G.
  • A
    Edwards Construction Inc
    They were very professional and very accommodating.  They respond quickly, and they were quick to give the plans to us.  If we have some changes, they are quick to get the plans back to us.  They have outstanding design.
    - Bill H.
  • A
    Art Daniels Pool Service
    We were desperately needing someone to close the pool in the middle of winter, and Mr. Daniels, who was out of state got ahold of one of his employees to help us in this emergency situation. The gentleman that came was careful in what he was doing and informed us clearly of each step that he was taking to close the pool. He ended up having to come back two days in a row to complete the job. It was because of the condition of the pool that he had to come back, not because of something he had done. We are satisfied with the job that was done.
    - SARA W.
  • F
    McMaken Custom Sunrooms Inc
    I would caution anyone considering these people. They do not follow up once the sales order is collected and the deposit is made. If you decide to use them be prepared to invest an incredible amount of time tracking them down and inspecting the work. Also, demand that they get a building permit. Everything that I have stated is a matter of legal record and I can provide the documentation to back it up. One of my favorites is an issue about the new foundation for the replacement sunroom. When it was brought up they stated that "they don't do foundations", my lawyer responded with the question "then why does this contract list a foundation cost?" Deal with them at your own peril.
    - DAVID H.
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Outdoor Services in Batavia

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