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Neurosurgery reviews in Batavia

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  • My family has never gotten over Dr. Senter's exceptionally rude behavior toward my Father, a well respected physician who is now deceased. Throwing money at an elderly colleague and patient for asking a simple question of the receptionist about the billing process and a copay fee was a gross violation of the most basic standards of professionalism, courteousness and respectfulness.

    Shame on Dr. Senter!!! No excuse is acceptable for such outrageous behavior and extremely poor conduct towards another human being, particularly one needing and seeking assistance for health concerns, and who was increasingly debilitated by same. Dr. Senter's despicable actions toward my Father, in my opinion, amounted to both elder and patient abuse. Had I been made immediately aware of the circumstances at the time of occurrence and not been caught up with the subsequent welfare of a sickly parent in demise who could not tolerate any further stress, I would have filed a complaint with the hospital and the medical association. As my Mother most recently stated "Your Dad didn't deserve to be treated that way".    

    While Dad thought highly of Dr. Senter's medical knowledge and skill, he was appalled by his rude conduct. The upset Dr. Senter caused my family still resides with us to this day. We cannot fathom the depth of Dad's discomfort at having had to endure such an attempt to demean him.   None of my family members will ever entrust Dr. Senter with their health care. We will rely on Dad's medical colleagues to direct us elsewhere should the need arise for neurological treatment and interventions.
    - Kim E.
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Neurosurgeons in Batavia

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