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Explore Our Solution Center for Helpful Flooring Contractor Articles

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Choosing Flooring for Rooms That Get Wet

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Flooring reviews in Batavia

  • A
    Van Stein Construction
    They completely gutted our Master Bath, which is a regular-sized bathroom. It was ugly and out-dated. They removed the tub and put in a beautiful tile walk-in shower. They removed the old vinyl floor and tiled the floor and halfway up the walls. A new toilet, sink & cabinet, and all new lighting were put in, as well as a pocket door entry to the bathroom. They turned a wide, open hallway into another closet for the Master, added a door to another room and a closet for that room too. They were punctual, always kept us informed about who would be there and when, and generally kept in close contact with us throughout the whole 6 weeks of the project. Some of the subcontractors were better than others, but we were satisfied with the work overall, and especially the end result. Van understood what we were trying to achieve from the first meeting, had sketches within a day or so, and a price estimate soon after. Van���s right-hand man, Dan, was also wonderful! He was friendly, meticulous, and kept an eye on the subs to keep the job moving along. We would definitely recommend Van Stein Construction.
    - Amy C.
  • A
    Floor Coverings International - Cincinnati
    by far a wonderful experience. my wife and i looked high and low for options that might fit the open floor plan we have. it was by far easier to have the showroom drive over and select on site. there was tons to choose from and genuine concern that what was selected would be right. samples were left to choose from, discussions were solution based and final decisions were made more timely & much easier with this in home approach. Interior area calculations were exact and thus the price allowed us to opt for for better quality selected. The question we asked that sold my wife and i on using this company was, "would we work for them", Yes we would... it turned out great, the staff they have are very dependable, qualified, honest, and trustworthy, and a very fortunate to be part of a good experience for us as well as themselves.
    - bradley b.
  • A
    Home Based Carpet & Flooring LLC
    Greg and Judy did a wonderful job helping us select the perfect carpet for our home. They listened to exactly what we wanted and took into consideration how long we intended to be at this home, how many children and their ages and also our pets and then provided us with samples to help us make the perfect selection. They brought the samples to our home so we could be certain to select the right color of carpet because a showroom and your home lighting are very different. Brandon's team of installers were very professional, punctual and they did an excellent job installing our carpet. This is a family owned business and one that truly puts the customer first! Thanks Greg, Judy and Brandon, we will be sure to use you again for any flooring needs!
    - Danielle S.
  • A
    Home Based Carpet & Flooring LLC
    Met with Greg on Thursday. Picked a carpet out. Was installed the following Thursday. Crew was early, worked efficiently, and did a great job, including cleaning up afterwards. New carpet looks great.
    - Hugh S.
  • F
    Hoelle Construction & Maintenance
    The crew Darren has working for him are truly nice people and know their jobs very well. You don't mind them being in your house at all. They do excellent work. The problem is with Darren. We had Darren remodel our kitchen. About $25,000+ job. He improperly installed the cabinets. When Darren was told about it. He argued and said the cabinets are right. The cabinets are improper. Parts of them are binding against the granite counter top. Causing them to pull away from the cabinet next to them. Leaving an unsightly crack. They are not square, causing difficulty with the refrigerator. You can open one door only part way. The other door a little farther. Neither one will open fully, due to improper installation. Did not fully grout tile wall in full bath he remodeled. Darren did not finish full bath walls with plaster or paint. When I told Darren about these problems, he said he would come out and look at them. That was in March. It is now November and he still hasn't been here. Saying when he gets to this side of town. He will look at these problems. We are very unhappy with him. He can be difficult to communicate with at times. I would discourage anyone thinking about using Darren.
    - Timothy D.
  • F
    MC CALL'S FLOORING
    They fly a Confederate flag in the window. I asked him if that was a confederate flag and he gave me a speech about Christian flags...etc then walked away. If you are comfortable with that, go ahead and use them. I think I will go somewhere more professional where my flooring is more of a concern.
    - Sharon B.
  • A
    OAKWOOD FLOORING
    We were having problems with our in-door ice maker and had called a technician to fix it.  While waiting for the parts to come in and the technician to return we noticed the oak floors were starting to buckle in front of the refrigerator/.freezer.  Once we moved the unit we found a puddle of water on the floor and the beginning of our disaster started.  We called Oakwood Flooring and they came out that same evening to see what needed to be done.  Rich told us the bad news was that the damaged floor needed to come up and that we needed to start running a fan to start drying it.  He said he would have someone out first thing in the morning (9:00)  to get the damaged boards up so that we could get the wet subfloor dry.  The next morning at promptly 9:00 there were two Oakwood Flooring folks at my door ready to pull up boards.  They were in and out in an hour and were able to neatly remove only the damaged boards.  They cleaned up any mess they made and left with all of the damaged flooring.  We ran both a fan and a dehumidifier near the area for about 10 days and then a crew came back to install the new boards.  First they checked to  make sure the subfloor was dry.  After the new boards were in place they put the first coat of poly on them and gave us instructions to stay off until the morning.  They came back first thing in the morning for two consecutive days to sand a apply another coat of poly. They were fast and neat and did a wonderful job. When they were done the new floor matched perfectly.  The only way you can tell where the repair is that the new are is still perfect and the rest of my floor has weathered 10 years of our abuse!  When I asked about floor care they were also helpful in telling me better ways to clean my floor and told us that a sheet of luan placed under the area where the refrigerator was going to be moved would keep the floors from getting marks  from the rollers on the refrigerator.  They even left a sheet for me to use when my new refrigerator arrived!  They were very professional, helpful and fast.  I would highly recommend them and will always call them when I need anything for my wood floors.
    - Martha L.
  • A
    Bob A Haines Carpet Repair
    We had a great experience working with Bob. I had some water get into our basement and needed to have the carpet repaired and reinstalled. Bob was able to provide a quote and have everything done by the next working day. The carpet looks great and you would never even notice that I had water down there one week ago. I highly recommend his service.
    - Richard P.
  • A
    Pyramid Hardwood Flooring
    Kevin and Joe did an outstanding job. They worked very hard to ensure that every step was completed professionally. Within a few days, the floors looked even better than they did when our house was built twelve years ago.  They were always prompt and completed work as promised.  Prior to this work being done, I was really concerned that my house would be a mess due to the sanding and resurfacing of the floors.  That concern quickly disappeared when I saw the excellent work that was done.  My wife and I are extremely pleased with the job and would highly recommend them to anyone in need of hardwood floor repairs, replacement, refinishing, or any other needs.  Their 25+ years of experience really made them stand out.
    - James T.
  • D
    Columbia Kitchen and Bath
    The tile installer came out the next day or so and looked at the floor. He said he had never seen this happen before and would order replacement tile and get back to us as soon as it came in.  I never heard a thing from them for almost 2 months. It was summertime and we weren't too excited to have our kitchen torn up again so we waited to hear from them. I finally called in August and were told that it was their busy season & they would contact us in a few weeks to let us know when replacement was scheduled. Another month or so went by and I called again. By this time, it was October and we had vacation, then holidays and said that if they couldn't get out in the next 2 weeks to wait until January. She promised to call on Dec. 31 to give us a schedule. Again, never heard from her and I called again in January. Same thing--different person--and this time she actually gave me a choice of weeks. I told her either would work and she said fine, they would order the tile (again) and call before they came. Never heard from them, so this time my husband called & let them know that we were tired of empty promises. They scheduled the work. The guy came out, tore up the floor, put the refrigerator in the dining room and said he would lay the tile the next day but had to pick it up first. He got here at about 11 the next morning and laid a few pieces, but said the tile was bad and they would have to get more. That was on a Wed. & this was the last we saw of them until almost a week later.  We were trying to be patient because the problem was with The Tile Shop and the quality of the tile, but the communication from Columbia was horrendous. The guy called me on the following Tues. & said they would be here the next morning. Nobody showed; nobody called to say they wouldn't be there!  My husband called again and they said they were still having trouble getting good tile. If they had just communicated with us, we wouldn't have been happy but the frustration we felt would have been much less. They are the worst at communication--instead of just telling us the truth, they just wouldn't call at all!  Their customer service is non-existent.  The installer finally got the job done almost two weeks after he started. He did an okay job but he was rushing to get it completed and there are areas that are uneven and there is no grouting under the appliances. This is definitely not the careful, nice job he did originally.  The worst part is, there is no guarantee that the floor won't crack again since they weren't sure why it cracked the first time!  It is truly a shame because we really love our kitchen and gave them a great review for the original work even though communication that time was bad, too. Had they just communicated with us this could have all been avoided. Now, I wouldn't use them again if they were the last company in the area!  Nobody ever called us after the work was done either time. We thought that was a little odd when they completed the kitchen last year. It seems that most companies follow up with customers when a job is done to make sure they are satisfied.  The installer handled everything--final payment, final walk-thru, etc.  Again, the installer does a great job but this company doesn't do him any justice!
    - Amy C.
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Flooring Installers in Batavia

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