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Find Top-Rated Avon Driveway Gate Installers

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Driveway Gate Installation reviews in Avon

  • F
    We purchased a home with a 1 year old Fence built
    by NRC
    Builders with 5 year transferable warranty, which was stated to us by
    both the seller
    and also by Bill, owner of NRC, and on NRC's website. However, Bill did
    not honor his word and would not restore the fence to working order.
    Bill's communication to us was done verbally with, unfortunately, no
    documentation provided to us or the previous owner.
    Bill stopped by our
    place when we were outside, introduced himself, and said that he also
    built barns, if we were interested. We scheduled a time to review his
    barns and pricing shortly after. When he came over and saw the fence he
    built, he claimed he didn't want his work to look as bad as it did
    because it would hurt his reputation. Bill stated that he would fix the
    fence boards that were falling off and replace the warped gate that no
    longer shut. He claimed the reason why the fence was in bad shape was
    because he built it in the hottest of days in the summer. We stated that
    we planned to stain the fence ASAP and Bill told us to wait until he
    fixed the fence before it was stained. Bill told us that someone would
    be out within a week to perform the repairs.
    After Bill called us to canceled once and never showed multiple times later, he realized we were not going to buy
    a barn from him (because of multiple delays to fix fence and that it felt fishy), he
    wouldn't honor his warranty on the Fence. There were tens of missed
    appointments and non-commitments stringing us along.  After 8 months, someone came
    out once doing the absolute minimal, only fixing a small portion of the
    fence, ignoring our request to be notified before showing up with a
    simple phone call, text or scheduled time. Because he would not give a
    date and or time and just showed up when we were not home, we were
    notified by our panicking neighbors about a man in their yard around
    their
    kids and dog. When we returned home, we noticed that the gate was
    partially fixed, not redone as we were lead to believe, some boards that
    were nailed back but were now splitting, and not all boards were fixed.
    We have been kind and
    courteous
    but after a year + of being strung along with NRC twisting his own words
    and events around without resolve, we felt we needed to post our
    experience. 
    In the end we feel this business does not honor their word. Please do not have the same thing happen to you and make
    sure everything is in writing. He has lost our trust and we would never do business with a company like this in the future!
    - Jim K.
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Driveway Gate Installers in Avon

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