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House Cleaning reviews in Avon Lake

  • A
    The owner, Sue, was very prompt in responding to my inquiry and came in two days to give me an estimate. The following monday the two ladies arrived right on time, they were very pleasant and worked very professionally and well together. They brought all the necessary cleaning supplies but had no objection to using the product I wanted used on the granite counters. Sue had said it would take two hours and that was how long they were here. We are very pleased with their service and have set a regular monthly schedule. We will continue to have the same ladies each visit which we appreciate . We are very pleased and highly recommend them for all your cleaning needs.
    - Mary R.
  • A
    Cleaning For A Cause
    Bryan (the owner) was prompt in responding to all communication. The cleaner (I didn't catch his name) was excellent. He was thorough and friendly. Bryan even got my utility tub unclogged and gave me a great tip on how to keep it running smoothly. I love the fact that they donate to local charities and they shared their causes with me- all causes that I also support. I will definitely be using Cleaning for a Cause in the future and have already recommended it to some of my coworkers!
    - Rebecca L.
  • A
    DM Cleaning
    Communication was a bit lacking - I had to try several times to actually get to talk with someone to schedule the full house cleaning I purchased through an Angie's List special.
    But they arrived on time and were very thorough and professional.  They were especially attentive to the areas I pointed out when they arrived.   They even washed the floor as they left the house, so every spot was clean.  I am very happy with the work they did and would hire them again without hesitation.
    - KAY S.
  • A
    Susana Urrutia

    Susana and her associates came to clean our new house before we moved in (2700 sqft.) . She cleaned the whole house from top to bottom, corner to corner. They also cleaned the inside of all the kitchen and bathroom cabinets. We were very pleased with the work that was done. We can literally pull up with the truck and unload. The communication was very good throughout and they were very fast the day of service. Although they were slightly delayed the day of work, she kept me informed along the way and were done promptly when she had estimated. Susana saved me so much prep time.  We will be happy to have her back for a clean in the spring! 

    - Sara H.
  • F
    Here To Help
    Not well. Every week there were more and more things NOT being done or done unsatisfactorily. I though perhaps it was our vacuum cleaner that was to blame for clumps of dog hair, dead spiders, lint, etc. being left behind on the carpet. So I had it taken apart and cleaned 2 weeks ago, but each time We Can Do It For U used it they complained to me that it wasn't sucking. Well, 2 weeks ago, after they left, my husband discovered that they vacuumed the entire house on "floor setting" which means that they used it on the carpet without the rotator bar moving. No wonder it didn't pick up! This week they blamed our vacuum again and didn't complete the job. So I got out the vacuum and did it myself. It worked perfectly. I honesty wonder if any of them know how to run a regular vacuum. Even the lead girl on the team admitted that the job was done poorly (as she took a paper towel to the floor, which had supposedly been vacuumed and washed,) and ended up with a new pile of dog hair. She also told me that the guy vacuuming had only been on the job 3 days and that he was her brother. While I was having a calm conversation with the lead girl her brother came through the door and said "We really do need to go." He had NO BUSINESS TELLING ME THAT THEY NEEDED TO GO WHEN I WAS IN THE MIDDLE OF A CONVERSATION WITH HIS SISTER ABOUT THE POOR JOB THAT HAD BEEN DONE THAT DAY. She told him twice to "Go get in the car." The other girl on the job stood there and admitted that she was to blame for the pile of dog hair that the lead girl was wiping up with a paper towel in our utility room because she was the one who had washed it. No one was sure if it had ever been vacuumed by "the brother" or not. In fact, the lead told me that she thought the girl who was washing the floors had been "a little off" for the past two days. She even said that she thought that it would be better if she cleaned the house alone as she had been dealing with this kind of thing for quite awhile. In following up with the company owner I shared my views and indicated that I was not at all satisfied and that things needed to improve. The lead person was very open that things were not done properly to the point she suggested she would explore cleaning the house herself. I expressed my concerns to the owner who promptly replied that she would not cash our check and that they would no longer be cleaning our house. This was done through a text message versus a call. It is clear from our experience that they have staffing issues since there was never the same team of people each week. Also clear from this week's cleaning when the brother had only been doing this for a few days. The overall experience has been very disappointing. I was calm in expressing my opinions of the quality of work that was done. I would clearly not recommend them to others. Discouraging and disappointing.
    - Nancy G.
  • A
    Housework Etc

    She uses them when we are going to have a big party or something and they do a great job. They just deep clean the whole house including the bedrooms and floors, They do a great job on our wooden floors. The overall experience is good. The price was fine and it has not gone up over the years. We used to use them every week, but I retired so we don't do that any more. They actually have a key and if we are away they come in and do it too.  

    - Marianne D.
  • C
    Downey Clean Carpet Cleaning
    Provider was punctual and very kind. I have been disappointed in other carpet cleaners in the past and I was excited to try a new one, especially with the positive reviews on Angie'sList. He did a nice walk through of areas to be cleaned and he proceeded to clean. Initially, I was pleased. He used a deodorizer in the family room and it smelled very strong. Although it was a clean and pleasant smel, it was overwhelming & lasted for a few weeks - we had to keep the window cracked to be in the room, and this being a main living area for us letting the cold air in was obnoxious. Also, after a month I feel like the carpet is just as dirty as previous. I'm not sure if the deodorizer is causing dirt to stick to the carpet or why it is already so dirty, maybe it was never really as clean as I thought. My final annoyance was that the provider did not move any furniture, nor did he let me know that that was not part of the deal. I have had several companies here to clean carpet in the past, and this is the first company that did not clean ALL the carpet, usually the couches are left on little foam blocks so I know they were moved & cleaned under. Overall, it was a pleasant experience, howeve the results were not what I was hoping for.
    - Amy M.
  • B
    Downey Clean Carpet Cleaning
    i think the carpet looked fantastic and one of the best cleaning services I've seen ....unfortunately they couldn't get the M and M stains from the dog getting sick....not sure if it's even possible to remove, but the gave it their best!
    - Diane T.
  • A
    Here To Help
    Wow from start to finish.  The walk-through and estimate process were good.  Lora was prepared to answer all of my questions and prepped me on what to expect from them.  The estimate was delivered via email so no games of phone tag which is nice.  I communicated with Lora through text message, my preferred method of communication and she was very prompt to reply.  
    Our house was extremely messy, but the crew busted their butts to get it looking respectable again.  There wasn't any loitering or hanging out gossiping.  This crew was here to work from the minute they walked in the door.  And the results showed that.  I can see out of my windows again, the kitchen floor is spotless, and my bathrooms are immaculate.
    I signed them on to come back every couple of weeks and from the initial deep clean I can tell I made the right decision.  
    The initial clean cost $700 including washing 27 windows inside and out.  The follow up cleanings are significantly less (under $200).
    We're really satisfied with We Can Do It For U.  My wife and I both work and we've had to spend significant time in the hospital with our young son so this is a huge source of stress that has been taken off of our shoulders.
    - Matthew G.
  • A
    Here To Help
    Overall it went very well.  They arrived on time and finished 1/2 hour earlier than predicted and reduced the fee.  When we had a plumbing crisis and were without hot water, Lora graciously let us move the date of service a couple days later so we could get it finished.  Lora is amazing at how industrious she is and how well she cleans.  No details are missed.  The crew of 3 washed walls, floors, light fixtures, cupboards, closets, appliances, etc.  Every room came out looking very clean!  I would highly recommend her and would not hesitate to use her services again.
    - john m.
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Home Cleaning Services in Avon Lake

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