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Flooring reviews in Avon Lake

  • A
    Gibson General Contracting Inc
    Would definitely hire again. James and his crew were professional yet personable. His estimate was very detailed and the cost was the same as the other estimates I got. He supervised his crew closely. He worked hard to get my backsplash tiles level even though the wall was not level. When there was an issue with the plumbing under the kitchen sink, (a job that should have taken a half hour) he stayed for hours to make it right and to get the job done. (He said he didn't want me to have to use the laundry sink as a kitchen sink any longer.) He rearranged his schedule to get my backsplash torn out on short notice so my countertops could be installed. He rearranged his schedule again in order to do the work the week I was on vacation. Not many contractors would be that accommodating! He and his crew cleaned up so well, they even cleaned things that were dirty when they arrived! My only complaint is the sometimes slow response to emails, but James does give out his cell phone number and is happy to accept calls, I just didn't want to disturb him on a job. It also took awhile to get on the schedule. He IS very busy, but in my mind that's a GOOD thing; if you're that in demand you must be good. I love how everything turned out and I was very happy with the whole experience. James is very knowledgeable and can do just about anything around the house. Highly recommend.
    - susan d.
  • A
    Floor Coverings International Cleveland West
    The service I got was wonderful!!! John Toth was knowledgeable and patient with me as I picked out my flooring. I had him come out with samples a couple of times and he did so promptly. When it came to setting up the appointment to have the flooring installed they again worked with me on a good time that worked best for me, not what was best for them. The installation process was stress free and when I was told a time for completion it was dead on. The installers Don and Dan were kind and answered all my questions. Got everything done like they said they would when they came in the mornings. When the completion of the floors were done I was in awe in how beautiful they were. Thank you everyone who helped me through this process!!! I have never been happier with the out come. I can���t wait for my next flooring project.
    - Michele B.
  • A
    Floor Coverings International Cleveland West
    It had been 20 years since I had picked out flooring so I didn���t even know where to begin, but the owner met with us and was very accessible and answered all my questions and walked me through the process. The technician that put our tile in was incredibly professional, neat, meticulous in his craftsmanship, and did an amazing job for us. The project was not only completed in the time period that was promised but sooner than I anticipated. We love our new tile floor and plan on using this company again when we have our carpet replaced. I feel very confident in recommending this company.
    - Deborah G.
  • A
    Hazelwood Floors
    Everyone at Hazelwood Floors was friendly and professional! Incredibly accommodating and easy to get ahold of! My floors look amazing! Had I known the process would be this easy and affordable,I wouldn't have waited so long to get them done. Would definitely use again and recommend to anyone who needs floors refinished!
    - Trudy M.
  • A
    Northern HammerWorks, LLC
    I made a wish list with photos of what I had in mind for a remodel. I met with Nick and gave him a copy. He took measurements of the kitchen and sent me an estimate for the labor which included some basic materials. He referred me to one of his suppliers for the tile flooring and quartz counter top. I could have purchased just about everything from them, but it was my choice to shop around. I purchased the cabinets and hardware from NEFD, appliances from Stewart's Appliance in Elyria and misc. from Home Depot and Lowe's. I think the total for all materials, appliances, tax, shipping was around $8500. The Hammerworks craftsmen were prompt, courteous hard workers. Every day they cleaned up their work area before they left. Supplies and tools were kept out of the way. I am thrilled with the results. May have taken 4 weeks. I would not hesitate to use them again.
    - CHRIS S.
  • A
    Floor Coverings International Cleveland West
    Amazingly well! What a professional company!! You won't get this kind of thorough and helpful service anywhere else. John explained everything and helped us stay informed throughout the whole process. His installers were great! Not only did they do an incredible job with precision, but the clean up after each day of work was more than expected. Floor Coverings International will not disappoint! Thank you for a superb experience! We truly love our new floors!
    - A O.
  • C
    Premier Custom Flooring
    Brazilian teak floor added in two other rooms....took a month from initial call to get Rob to come out to measure for an estimate in June 2016. Kept calling to find out what the estimate would be. Finally in Late July August he contacted me and said he could order a bundle of Brazilian teak in a different color /width than what I presently have and they'd test it to match and I would have to pay $400 for the bundle and he would be able to use it if it didn't match.basically we'd be out $400 and never had to do this before. He had previously done our kitchen / foyer/ and bedroom which we were really happy with and didn't have any issues with not getting back with us. Not sure what the change is now in his business but even after he offered to order a different teak he still hadn't given us an estimate. So I told him I'd like to know approximately what it would cost before I went forward with ordering and paying for a bundle of Brazilian teak that would not match what I presently have. Finally he just gave me a raw estimate of what it would cost .... $9,000. We started to go forward with it but after no contact again and this was now into Sept./October we decided it didn't feel right as he would never get back to us after even stoppping In his new North Ridgeville store and leaving our number and leaving messages numerous times . Not the same Premier Hardwood we had dealt with prior unfortunately.
    - Diane T.
  • A
    Hazelwood Floors
    We love supporting local small businesses, companies like Hazelwood Floors make that very easy to do. The workers were so nice and helpful, they put down 3 samples and then 3 more because we are picky. If they can deal with us with a smile on their faces then they are keepers! 
    - Rachel Y.
  • A
    Hazelwood Floors
    Craig is truly a master at hardwood floors. I got quotes from 4 different flooring contractors and he was the only one who I felt was confident and competent enough to achieve what I wanted. I wanted to do a custom install with a border and herringbone pattern in my family room, hall, kitchen and dining room. The quality and workmanship is impeccable. I will absolutely be recommending him to everyone I know. Best in Cleveland! I feel truly lucky to have found him, my floors look like they belong in a magazine.
    - jessica g.
  • F
    Carpet was installed and all the seams were showing terribly in all the doorways a couple in the hallway one room even had 3 seams. I questioned this and was told they all had to settle down it would take a week or two give it some time and call if there was a problem. Long story short. This is December that was April some carpet was replaced now it doesn't match some seams were attempted to be fixed but were in such bad shape couldn't happen so then we were told our carpet would be replaced and we are still waiting. We were Also told by 3 other installers what a horrible job the installation was 2 by the owners guys and one by one other independent. We had to hire someone else to pull up and replace our stairways they were so uneven and puckered. Bottom line hire at your own risk Terry is not a man of his word and installers not so sureI would rely on Terry's judgement he might send the guy he sent to my house even though he says he fired him
    - Suzette R.
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Flooring Installers in Avon Lake

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