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Septic Tank Cleaning reviews in Aurora

  • F
    Benjamin Franklin Plumbing
    This was one of the worst experiences with a contractor ever. They came out twice to fix my septic alarm. The first guy had no clue what was going on with my septic alarm. He fooled around with the wiring and still did not fix it. So he charged me a service fee and time to work on it. However he didn't really seem to know what the problem was. Then they sent another guy who was supposed to be the expert with these systems. And again they charged me to have it looked at by him and his time. From the moment he showed up at my door he was as rude and difficult as they make them. Very arrogant and unprofessional!! He then tells me my complete septic system would need to be replaced because mine was not up to code and that he could not touch it. I told him it has passed inspection every year and not once did the inspector mention it would need to be replaced. Long and short he was trying to sell me a new septic system rather then doing what he was hired to do which was to simply fix the alarm system. I finally found an honest  contractor who had to fix the mess this company made of my wiring in my alarm system. He could not believe how messed up the wiring was. He fixed it in half the time and half the cost and he was a pleasure to work with. I would never contact this company to do any work.!! Run fast!!
    - Donald G.
  • A
    It seems more often than not, my interactions with contractors (in
    any field) tends to lean towards the negative. We were all raised with the
    clichand eacute; and quot;they don't make him like that anymore,and quot; well Gary and his son
    fall into that category. I'm very pleased to be able to leave such a positive
    review because there were about ten different ways that today could have gone
    horribly wrong. First of all I purchased the house I currently live in July
    2013. In Aurora, the city does not require a septic inspection but because the
    property had been so well-maintained, I was not concerned and waved a septic
    inspection figuring that the worst that could happen is I have to replace it.
    Needless to say, there was no inspection or pump out done prior to my occupying
    this residence. I've been here a year and emailed the previous owners asking
    them the last time they had the service performed and though they could not
    remember specifically their advice was just to get it done. I went on Angie's
    list and found Gary Kaufman, who answered the phone while clearly working and
    made an appointment to come out within a few days.
    Gary and his son were right on time at 8:15 AM,
    and I was a little embarrassed because I didn't know where the septic tank
    access was but assumed that they might be able to find it. Gary and his son
    scouted all over my property in light rain looking for a septic tank to no
    avail. I remembered a small organizer that the previous owners left me with all
    of their household receipts and thought to look and see if there was any
    information about the septic system. We were fortunate to find a map however we
    couldn't make heads or tails of it... Based on the map the septic tank would be
    located in a very odd place, and we could not find it. This went on for at
    least 20 minutes, in the rain, without a single complaint from either one of
    them until Gary figured out where the septic tank and quot;hadand quot; to be. Not
    one, but two, 1000 gallon tanks were located underneath a stone patio. Gary
    figured out where the lids would be located and lifted up the stone exposing
    the access ports. The job was done professionally, and they showed me something
    about my property that I was not aware of which is something everyone who has a
    septic system needs to know��� Where it's located.
    I started this review off by saying this could have
    gone differently and from experience many contractors would've walked away
    demanding a service fee for their time. I'm confident a lesser company would
    have insisted that I locate the septic tank so that all they had to do was come
    back and pump out. It may be noteworthy to mention that the city of Aurora has
    a septic service that they offer to residents for $185 which is basically what
    I paid Kaufman. The reason I chose to go with a slightly more expensive outside
    contractor is because of his experience and overall reviews on Angie's list.
    All Gary did for me was pump out a couple of septic tanks however if I ever
    have an issue with this system Gary will be the contractor I'll call.
    - DAN M.
  • A
    Gary came out and cleaned out our properties septic tank. Did an excellent job, far better than the who our city contracts with. Very courteous and professional. Made maintenance and service recommendations w/o any pressure what-so-ever. Will continue to use Kaufman's even though we get a discount if we go with the city contractor.
    - Carl V.
  • A
    KICC Service
    He also does other types of property grading to work with the way the dirt and water flows away from my house. He does excavating and construction and is a good worker. He is very conscientious and I think he knows his business pretty well. We have used him on several projects. On the last project he worked on with us we thought we were going to have to spend a lot more and have a lot more work done, but he solved it quickly and we did not have to invest the extra money because he pointed out stuff that we could do different. He also put in a new septic tank for us and did a good job with that. He came out and did troubleshooting on any problems we had with that. He goes above and beyond what the job is and is eager to please his customers. He prices his jobs per project and does not charge an hourly rate. He has taken care of the problems that we have had.
    - Gail L.
  • A
    Allen Drain Service Inc
    - Brody M.
  • A
    Munn did a good job and performed the cleaning timely and for a good price.
    - michael s.
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Septic Tank Services in Aurora

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