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Gutter Repair reviews in Aurora

  • F
    Plaso Construction
    Let me start off by saying that I hope I have to remove this because my experience was nothing more than a misunderstanding��� But the more I go over the reviews on Angie's list about this guy the more I see he is really not a builder but a handyman. All the reviews are for $275 gutters or $600 for this and that��� The ONLY home that it appears that he built the guy sued him and had a horrible experience... Take a look at the only other F review on this site. Here's what happened to me: At the beginning of May 2019 I found Plaso construction (Dan Plaso) on Angie's list and he had a lot of a ratings but I never bothered to read them. I spoke to him on the phone and he was delightful, charming, and seemed fairly knowledgeable. We made an appointment to get together and take a look at the project that I had described over the phone. He was very punctual and even showed up a little early. Regrettably what I just wrote is all of the good that I have to say about this guy. I spent about an hour and 1/2 of my life listening to this guy talk endlessly about his car collection, his friends car collections, and name drop anyone he thinks that I might be impressed by. These are huge red flags if you're considering a tradesman because they're not talking about what they can do they're just trying to impress you with who they know, or claim they know. Because I am a polite person I engaged in the conversation and politely listened but kept trying to steer the discussion back towards the garage that my wife and I have been trying to get built. We have a custom home with cedar shake roof and cedar siding, it's a challenging build and it's not cheap. I wasn't expecting a lowball price I was however expecting some kind of price. It seemed like throughout the conversation I was the one who kept trying to discuss the reason for the visit like he was completely disinterested and why he was there in the first place. In hindsight the fact is he probably decided that he didn't want to do the job and that's why he didn't express any real desire in discussing it. I'm an adult, it���s not to hurt my feelings if he says he's not interested in the job, I asked him to come over and give me a quote or an opinion... But what he did is completely inexcusable. If you're not a millennial you may not know what the term "ghosting" means. Essentially, it's when somebody completely disappears electronically and by phone. This is common in 16-year-old kids who are experimenting in their first relationships and don't have the social skills to end the relationship in a dignified way. "Ghosting" is when they just stop taking calls, emails, or text messages hoping you'll go away so they don't have to deal with facing you. This so-called professional builder literally ghosted me. At first he claimed he needed a week to come up with an estimate which is not unreasonable considering the scope of this project. A week came and went, no call. I called him, he said "yeah, yeah��� I got your quote... I give you a call tonight we'll talk about". No call. I called them again the next day with the intent on asking him directly if he was not interested in our project but he never answer the phone. I did however hear the contractor kiss of death... A full voicemail. In my experience a full voicemail on a contractor only means one thing, they're either a lot of people beating down his door for work or a lot of ****** off people calling demanding answers. Based on this guy's behavior I'm going to assume it's the latter and thank my lucky stars that we never did business together. I have never seen such sophomoric childish behavior from a grown man, he wasted not just the time that we spent at my home but more than a week that we could have been talking to other builders to get this project underway. To be clear, I don't care if he didn't want to do the job because he didn't personally like me, or if it was too complex, or if he just didn't want to get involved. To completely ignore a person in such a childish fashion is inexcusable. I strongly recommend that you look elsewhere before calling this company.
    - DAN M.
  • A
    Woodley Painting & Remodel
    I am writing to express my gratitude to Armando and his crew for the work they did remodeling my home inside and out. There service and professionalism definitely surpassed my expectations from start to finish. I will not hesitate to recommend them anyone looking for high quality work. GREAT AFFORDABLE SERVICE
    - Elaine G.
  • A
    All Gutter Cleaning And Leaf Shelter
    All Gutter was very responsive - called back promptly, came out and gave an estimate for cleaning and installation of the leaf guards. I really liked that they bagged all of the debris from the gutters, rather than simply washing it down the downspouts with a hose. The leaf guards are guaranteed for 10 years by All Gutter - no problems so far (just had a heavy rain).
    - Leal H.
  • A
    Plaso Construction
    Andrew gave me an estimate and date when he could do it. Arrived on that date, at time stated. Worked quickly and efficiently. Pointed out some areas on the roof that were going to need to be taken care of. Left everything neat after they were done.
    - Barbara B.
  • A
    YK Brothers Construction
    Amazing! This crew was very punctual and worked from sun up til sun down to get my job done as quickly as possible. The owner sent me pictures of the work when I couldn't be present and made me aware of any issues or options as the work progressed. I hired them to tear off my old roof, rebuild or re-support an overhang and insulate inside my attic and on top of my flat roofed areas. I also hired them to replace all my gutters. Not only did they complete all this work but also went out of the way to re-flash a window to help me out. My roof has 6 cat walks and is very detailed and a few guys stayed to complete some of this work. It was done with detail and more thoroughly than I would have expected. For example, on the valleys of my nearly flat roof they created deflectors so that the water would be guided into my gutters and not just run down the catwalks excessively. They did a great job around both of my chimneys and in areas where they thought it questionable they removed siding and put ice guard up the wall and then resided my wall and then installed the normal flashing. Last, they are honest. Since the crew could get away with re-supporting one of my overhangs instead of rebuilding it they charged me a fraction of the cost that they originally quoted me. Overall this crew is very professional and the work they do is top notch at a very affordable price. The other companies that quoted my same job wouldn't touch some of the extra stuff and their prices were somewhat outrageous. YK Brothers did all the extras for about the same price as just a roof for some of the other companies. Given my little bit of roofing experience in college (2 yrs) I can truly say these guys know what their doing and do it right. Very happy....
    - Joe Y.
  • A
    Sam The Gutter Man
    Went great, left VM and received a late text response back saying they would f/u asap - and they actually did! Price was fair and service was completed, was able to perform the work within a week of calling.
    - Joseph K.
  • A
    Sam The Gutter Man
    Job was completed in less than a day. All old material was removed from the site. Looks great functions well. The installer was friendly and professional and explained how the job would be completed, answered all my questions, and checked to make sure I was satisfied before leaving the site.
    - FRED S.
  • A
    Phoenix Roofing Inc
    I had several leaks in my roof over the last few years. Two of the leaks were at the rubber boot on exhaust pipes that come up from the roof. I noticed two of my neighbors had their roof done in recent years so I asked them and they both had their roofs done by Phoenix Roofing so I called them first and actually they were the only ones I called. In hindsight I should have gotten a couple bids to use as leverage.
    I scheduled a meeting to talk with Dan and he showed up on time. He went through the various packages and left me with some samples. I scheduled another follow-up meeting to sign the papers and make the first payment. His payment schedule is 10% when the contract is signed, 40% at the start of work, and 50% at completion of the work. I asked him about the Angie's List Discount that I saw here on Angie's List but he didn't seem to know about that and offered me a $500 discount instead that he said he was running in a local flier. Also I negotiated an additional 1% off by paying him all in check (instead of using a credit card). Going into the job I told him that I traveled a lot for my job and I wanted to make sure I was at home or working locally in the office when his guys were performing the work. He was able to do that for me. We booked the job in early April and he was able to start work in in late May.
    My roof has 14 different sections and the first week they came out two days and worked on two large sections and a small section. The second week I had to travel and the third week I was back in town and they came out and finished the remaining sections in three days.
    During the first few days I stayed home and regularly checked in on the crew to see the process and to make sure that I was getting the 6 feet of premium ice guard. The crew was about 4-5 people on a daily basis with about 3 of them that were here for each day of work so there was some continuity. Each day they arrived about 8:00 AM and wrapped up and left about 3:30 to 4:00 PM. They did a really nice job cleaning each day and I've hardly found any nails at all since the completion of the job.
    Overall I was very impressed with the quality of work, cleanup, and the courtesy of the crew. The lead foreman onsite explained the process to me as they were doing it and they didn't seem to be bothered by the fact that I was checking in on them quite a bit. After the first few days I left them alone and only checked in during my lunch hour to see the progress. Dan told me he has workman's comp on all his employees and they are not subcontractors, they are actually his employees.
    I gave them a B on price because I felt like the price was a little steep, but after talking to Dan during the initial meeting I felt like I was going to get a quality product so I was okay with that. I gave them a B on professionalism strictly because of their equipment... the equipment they show up with at the job is pretty dated and beat up (old trucks, old air compressors, faded logos, etc) and is not representative of the quality work they do! I would use them again.
    - Kenneth G.
  • A
    Jilek Roofing
    I wondered  if we could just fill them with foam from the can like you use for insulation.
    Tom said it may work.  Try it and let him know.  Wanted to put a deverter on each end to deflect the rain but we decided to check out the foam first.
    The first rain the foam did not work so we tarred it.
    The second rain came this morning and it did not work.
    .We are going to call Tom today to see what we can do next, maybe the deverters.
    - Diane M.
  • B
    Northeast Ohio Renovations
    Solid craftsmanship.
    Several minor issues: Contractor called back weeks after our meeting to refresh his memory about shingle color and I had to rely on memory - I was hoping that I wouldn't end up with a totally incorrect color.  Replacement roof vent for bathroom fan was specifically agreed to, but was not installed.  I was only given one alternative.  On the plus side, the crew chief DID bring it to my attention.  I believe it was just poor planning on the home office's part - they just didn't obtain the right part.  The requested and I agreed to them cutting several branches off one of my trees to ease their path around my home - they were making many multiple trips with the remains of the old roof to their dumpster.  They asked, I agreed, so I shouldn't complain.  But I regret it.  Their subcontractor installed gutters and downspouts.  We had agreed to run them out 3 ft. onto lawn instead they were run into old underground drainage system.
    Two additional issues that I knocked them down from a A (which in my mind means 100%) to an overall B (call it 85%).
    1.  Although my old roofing was 27 years old (which they knew at time of quote), they left innumerable scraps of asphalt shingle in my lawn.  Annoying.  I continue to pick it out of lawn and garden 1.5 years later.  They used some bricks from my brick pile for ballast on their trash tarp.  They left the bricks in the back yard rather than replacing them on brick pile.  I think I might be overly critical here, most of the detritus was collected.  Just think that with more care, less would have been left.  On the other hand, it was late December/January and weather wasn't always the best.  I am not sure if a better job was possible, despite my expectations.
    Possibly, my roof was just so brittle that it was breaking apart before they could contain it to their tarps. IDK...
    2.  The thing that continues to concern me is that the gutter replacement left turnings of aluminum scattered around my yard.  If you have ever worked with aluminum sheet metal, you know how sharp that is.  I can think of nothing which is more likely to slice open the foot of a child than aluminum; given its light weight, its more likely to remain a safety hazard for years compared to broken glass which will sink into the ground. Not cool.
    My porch roof turned out to need full replacement.  They did an excellent job.  Only charged me for addition material.  Excellent, and done with alacrity.  Siding also looks good from ground.
    All in all, I am quite pleased with my roof.  And hope that I have collected most of the aluminum shards...  If it weren't a safety issue, I'd definitely give them an A overall (as in 90+%).
    Since I have NO idea what Band of Neighbors is, and AL for some odd reason doesn't offer any link to an explanation, I will opt out of that. Angie: Ever hear of an Information button?
    - DAVID N.
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