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Hvac Repair reviews in Athens

  • A
    Airclaws Heating and Cooling
    It went very well and I am very pleased. Rather than try to provide an inexpensive fix that did not address/repair the problem (as the first local contractor did), they were honest about what was wrong with the system and what needed to be addressed. The issue was finally remediated and I went on their service plan. Since they fixed my system, it has worked very well and my electric bill has been reduced as the system is working efficiently. The service is excellent, they are on-time and will accommodate your schedule. I will continue to use that company as my HVAC contractor and would highly recommmend them.
    - MARY S.
  • A
    Service men when prompt, courteous, and knowledgeable.  Only issue was the service was the part had to be shipped from Texas, so that took a little while.  On a previous trip they fixed some at no charge.  Good, friendly service overall.
    - Chad M.
  • A
    Dean Heating And Cooling
    We called the office in the morning, Ken Dean called back one hour later, and by 12:30 he was already working. He checked the coolant pressure, found it was low, pressured the system with nitrogen, searched for a leak, and didn't find any. There was a filter in the coolant line that was visibly rusted, and I asked him to check it. He found that coolant was leaking through the rust. Apparently this was very unusual. He emptied the nitrogen, filled with new coolant, and restarted and checked the system.
    He was very professional at all times, and answered many questions in a patient and knowledgeable manner.
    He gave me a rough estimate before starting the work, which was $50-100 below what he ended up charging. I did not ask the reason for the discrepancy, but I got the impression that he initially did not expect to have to replace all of the coolant, and also he seemed to expect to finish faster than he did (3 hours). He charged $70/hour, plus parts and coolant.
    Overall, it was a good experience, and i would recommend him.
    - Horacio C.
  • A
    David White Services Inc
    Service technician arrived on time, diagnosed the problem and replaced a blown fuse and showed me where to look first next time. He also took the time to checkout the thermocouple and clean it.  I am signing up for scheduled preventive maintenance.
    Very pleased.
    - Joseph L.
  • A
    Airclaws Heating and Cooling
    After some confusion due to the fact that Airclaws was hired by my realtor without my permission, they did an outstanding job. I spoke directly with the owner and she resolved my concerns about the work and the price. She also sent a workman out to complete the work after my closing and did not charge me. This is the best HVAC company I have ever done business with. I would recommend them without reservation.
    - Brian S.
  • A
    Dan Inman Electric Inc
    I scheduled an estimate and was given four different budget options. I was able to schedule the work within a week even during the busiest time of year for A/C repair. All of the staff were professional and friendly and the work was excellent. They kept everything clean and neat while they were working, showed up on time every day, and completed the work within budget with no extra costs or unforeseen issues. I would definitely hire them again for any HVAC work I would need in the future.
    - Annette W.
  • A
    Dean Heating And Cooling
    Our AC unit went out and I called Dean's. Spoke to Ken who asked several questions and gave me his estimation of what it could be. Based on our phone conversation, he thought it could be anything from a fan motor ($400) to needing a whole new unit (approximately $3500). He wanted me to double check a couple details so I did. When I called him back the next morning, he already had jobs lined up, but gave me an ETA - with the caveat that it could be later. I called him after the show time and he immediately pulled someone off to come do an initial check. The guy that came out was extremely professional and talked me through his diagnosis step by step. At first he thought it might be the compressor, but kept investigating and finally figured out it was a capacitor that had gone bad. He worked through deciphering the model from a 20-year-old rusty capacitor, got it hooked up and our AC was back up and running within an hour of his arrival!
    I was very impressed with every step of the process. I went to Dean's because my wife had used them before we were married and was impressed with their work. They talked through the process with me and treated me like a valued customer instead of an annoyance. My wife had told me that they were very good at explaining everything and I saw the same thing. While my AC was being worked on, I was also learning about it and figuring out things to do to keep it running smoothly. They gave me honest information every step of the way, and fixed only the problem with a $40 part instead of taking advantage of the fact that I could easily have been duped into replacing the whole unit.
    I'll be using this company for all my heating and cooling needs in the future.
    - Wayne S.
  • A
    Residential Heating & Cooling
    Great company to work with!  Very pleasant on the phone to set up the appointment, called back within an hour when I left a message.  Came out and did the work very efficiently and professionally.  Will be calling again in the spring for the AC units!
    - michael s.
  • A
    Residential Heating & Cooling
    I had a steam humidifier installed on my furnace .I have no water softener. Paul originally installed a electronic  water purifier to the pipes to isolate the impurities but this failed. My humidifier required cleaning every3-4 weeks which PAul graciously did. Finally This summer he recommended an ion exchanger and this was installed . This has resolved the problem.
    - Connie M.
  • B
    Dean Heating And Cooling
    Ken Dean, sole proprietor, worked on these two issues. He turned on the fireplace and tested emissions. There were no problems with the emissions. To improve the humidity in the house, he examined the humidifier, explained that the valves often go bad, suggested periodic replacement of the evaporation pad, and turned up the water flow from a saddle valve feed. His work was good quality, however, I feel that he overcharged me for this service: $250. This is the second time I have used his services, and also the second time, the exactly the same. Good service (I did not have anything that was rocket science) , but poor pricing scheme. I believe he would have done better with a more reasonable fee structure.

    I will not be using his services again.
    I do NOT recommend his services based on his atrocious billing practices.
    - VIC M.
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HVAC Contractors in Athens

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