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Moving reviews in Ashland

  • F
    Roadrunner Relocation Services
    I would NOT recommend nor would I ever tell everyone to use Integrity First Moving. 
    First off they were late getting there we were told 8:00 am, showed up at 8:45 am.  We were very clear of the furniture we had that we had told Kevin (The person we got the "ESTIMATE") from.  Key word there people ESTIMATE.  Especially when I made it clear to Kevin that I wanted a QUOTE while on the phone.  We had a 2 Bedroom apt.  that we were moving out of.  The big items were 2 big tvs a couch, love seat, and large dining cabinet, small dining set, 1 bed, 2 dressers, and about 35 boxes, and 6 totes.  THATS IT....took them 3+ hours to move this out of the apt.  then another 3+ hours to move into new apt.  The "Estimate" was for 2 men 3.5 hours for a total of 561.00,  when the guys first showed up they gave my husband the paperwork that said 630.00 +  (kevin on phone said he made a mistake with the mileage)  when the gentleman brought over the final bill WOW 989.00 why? I asked? because it took extra time for them to move.  I got on the phone with Kevin he started to explain the billing WORTHLESS....then he said to me this is what happens when I take the phone call from the husband and the wife is there during move then I tell him NO my husband has been here all day for the move...OH he says that changes EVERYTHING WTH does that mean.  Then he tells me that the paper he sent to me was only an ESTIMATE.  NOT A QUOTE....REALLY !!!!!!!!  Then he tells me he usually comes out to do an IN HOME quote.  So I said why did you not do this?  His answer was because your husband called me a few days ago.  I said no you sent me the "ESTIMATE" on March 8th.   Plenty of time to come out to do QUOTE...what a JOKE!!!!!
    The really funny thing is that my HUSBAND, took their dolly and moved all the boxes to the hallway to make it easier for them.  They still charged 989.00. 
    Then my husband calls me and tells me that I need to come home I get there, and it is taking them forever.  They waste time.  So you have to pay more.  They take too many breaks, too many phone calls.
    On top of all that they make a huge TEAR in the furniture that we just bought 2 weeks ago.  They took out huge chunks of wood from a cabinet.   Then Kevin tells me "well thats would be another department that handles claims"...This should take years to get resolved.
    WOULD NEVER EVER USE THEM OR RECOMMEND THEM EVER AGAIN....
    THEY ARE RIP OFFS, AND CHEATS, THEY HAVE NO CONCEPT OF CUSTOMER SERVICE.
    NEVER NEVER AGAIN.  
    DO NOT USE THIS COMPANY GO TO THE BETTER BUSINESS BUREAU AND READ THE COMPLAINTS.

    - Emma T.
  • A
    Moving Ahead Services LLC
    They were just very professional, friendly, helpful.
    - Kimberlee M.
  • A
    Carter's Services
    unknown
    - Jeri M.
  • A
    Clark Transfer & Storage Co
    They are very professional and very personable. It was an excellent experience.
    - Richard B.
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Moving Companies in Ashland

Companies below are listed in alphabetical order.

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