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General Contracting reviews in Ashland

  • D
    I hired Rick because of the good reviews on Angie's List and because it is hard to find a carpenter to do smaller jobs. I wanted a small closet wall torn out to open it up for my washer and dryer. This would involve demolition, drywalling, some electrical, plumbing, and flooring. The previous owner had run plumbing to the closet for a very small washer/dryer unit, so it needed to be re-routed. He gave me an estimate of over $900. In hindsight, I should have gotten some other estimates, but I wanted it done quickly.
    In the beginning, I had confidence that Rick could do the job, or I wouldn’t have hired him. However, the first day I started realizing that he had no idea what he was going to do. He kept changing his mind about where he was going to put the drain pipes, the electric; how he was going to cut out the wall, etc., and it became clear that he had no plan whatsoever and just seemed to be winging it.
    The drain pipe for the washer was very unprofessional looking, and the idea of the way he was running the drain was ridiculous. The final thing was when he said that what he would “like to do” is “tie in the dryer vent” to the “furnace pipe” so it would run up through the roof (the furnace pipe is no longer connected to the furnace but it is the exhaust pipe for the gas hot water tank). Although he then said that it “probably” would not be up to code. That is what confirmed my thoughts that he did not know what he was doing at all.
    I have hired professionals before, and never have I encountered a situation like this. In addition to the unacceptable work, he chose to tear down the old plaster walls, throw it on the floor, and walk all over it, grinding it into my old hardwood floors, even though I left floor coverings in the room. Most professional people come with their own floor coverings and cleanup tools, and they clean up at the end of the day. Reluctantly, I didn’t say anything at the time because I thought if he did a great job, I could overlook it. I could not sleep that night and decided that I did not want him back in my house. I called the next morning and asked that he not come back to finish the job, and I put all of his tools on my from porch for him to pick up, which he did.
    I then received a bill for $626.50 for that one day! Billed separately for electrical and plumbing work for 7 hours at an average rate of $72.14/hour plus parts and tax! I later contacted my brother who is a licensed plumber, and he was shocked at the charges and the poor workmanship as well. I sent a check for an amount I felt was more than fair - nothing close to $72/hour. My brother has since completed the job, having to undo everything that was done previously, and it turned out beautiful and better than I had even hoped.
    NOTE: Rick is NOT A LICENSED PLUMBER OR ELECTRICIAN and certainly does not warrant $72/hr, in my opinion.
    - Susan W.
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General Contractors in Ashland

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