Pioneer Basement Solutions

A 122 Reviews

Founded 1979 • Angie's List since February 2006

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:00 AM - 4:00 PM
Tuesday
8:00 AM - 4:00 PM
Wednesday
8:00 AM - 4:00 PM
Thursday
8:00 AM - 4:00 PM
Friday
8:00 AM - 4:00 PM

Company Contact

671 Baltimore Ave

Akron, OH 44306

Basement Finishing

Basement Finishing

basement remodeling2020
1,000 square feet of new finished space for a bar area, game area, TV / Theater system, a half bath and a hobby room.

Description

11 time Super Service Award Winner! Full service basement waterproofing, foundation repair and basement finishing company. Locally owned & operated for 40 years. We are bonded and insured with employee labor fully covered under worker's compensation. We are not a franchise nor do we sell a "patented" system allowing us the freedom to take a diagnostic approach to our customers' foundation problems and custom fit solutions to their needs. Best reputation in the industry with Zero Better Business Bureau complaints for history of our company. Award winning. Additional phones - (330) 676-3280, (330) 923-0109...

Verified Reviews

122 Total Reviews
Reviews by Rating
A Rated
116
B Rated
1
C Rated
0
D Rated
3
F Rated
2
Read reviews by category
basement waterproofing (113)drain pipe installation (10)foundation repair (8)excavating (7)glass block installation (3)masonry (1)drywall repair (1)well and water pump (15)concrete repair (7)plumbing (5)wallpaper removal (1)
Showing 1-10 of 122 reviews
A

RATED

05/19/2020

Pioneer did a fantastic job. They were responsive, knowledgeable, analyzed my problem carefully, provided in my opinion the best technology and solution on the market, were very thorough throughout the entire process. Would highly recommend the entire Pioneer team.

DESCRIPTION OF WORK
Piers and foundation repairs

CATEGORY basement waterproofing,drain pipe,foundation repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/23/2020

SERVICE PROVIDER RESPONSE

We are pleased that your experience with Pioneer met our goal and appreciate your kind words!
F

RATED

05/18/2020

They said they do not perform that type of work

DESCRIPTION OF WORK
Repair window well

CATEGORY basement waterproofing

WORK COMPLETED ON 05/18/2020

A

RATED

04/10/2020

We highly recommend Pioneer Basement Solutions, because their crew did an outstanding job on the exterior basement waterproofing for our home. Kyle gave us a competitive quote that came with a Lifetime Guarantee for their work. Ricky and his crew (Anthony, Gage, Isaac, Gammy, Harry, and Clay) worked here for six days on our exterior basement waterproofing. We had unexpected complications with our ...

DESCRIPTION OF WORK
Basement Waterproofing

CATEGORY basement waterproofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/22/2020

A

RATED

02/05/2020

Excellent. Jason is very knowledgeable and has excellent customer service skills.

DESCRIPTION OF WORK
Sump pump repair

CATEGORY wells

COST $600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/05/2020

A

RATED

01/30/2020

We were very pleased with the job that was done in our basement. The crew was tidy and courteous. Gamaliel, the project foreman was very professional and answered all our questions. Several of our neighbors have used Pioneer and now I too feel very comfortable recommending their company. Our basement looks great and is DRY!

DESCRIPTION OF WORK
Waterproof our basement

CATEGORY basement waterproofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/29/2020

SERVICE PROVIDER RESPONSE

Thank you for the great feedback. It is nice to see neighborhoods like yours spreading the word about Pioneer!
A

RATED

01/22/2020

Overall great. Pioneer was great to work with, from the first phone conversation to the onsite initial inspection/quote to the actual work. Kyle B was the onsite foreman. Kyle and his team did a fabulous job. They worked together like a well-oiled machine. Kyle kept be informed constantly. He made a point to meet with me every morning, throughout the day and at the end of each day. He took time to...

DESCRIPTION OF WORK
Basement waterproofing inside and outside

CATEGORY basement waterproofing

COST $12,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/06/2020

A

RATED

07/13/2019

Excellent experience every step of the way. Every employee I talked to was courteous and respectful, and they all went out of their way to keep my house clean. The crew leader Gami was great, and very polite and helpful. I thought the price was very fair (having gotten three bids). Top notch organization all around. Highly recommended.

DESCRIPTION OF WORK
Basement waterproofing / crawl space encapsulation

CATEGORY basement waterproofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/12/2019

A

RATED

06/18/2019

They did an excellent job and are super professional and honest. I would recommend very highly!

DESCRIPTION OF WORK
Had entire basement anchored and water proofed.

CATEGORY basement waterproofing

COST $10,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/18/2019

SERVICE PROVIDER RESPONSE

Thank you for your kind words! We are pleased that you had a positive experience and we appreciate recommendations!
A

RATED

06/12/2019

The project was done well. There was some settling and they came back and filled in the low areas.

DESCRIPTION OF WORK
French drain

CATEGORY excavators,basement waterproofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/06/2019

SERVICE PROVIDER RESPONSE

Thank you for your review!
A

RATED

06/11/2019

No problems. They replaced the dirt and sod after the new pipes were in place. At this time, you can not tell that the yard was dug up. This was done about 3 weeks ago. The person who mows my yard, said there is no problem mowing the area on the side of the house. I have used Pioneer before to water proof part of my basement. This was done last year. In both cases, they return to inspect their wor...

DESCRIPTION OF WORK
Dug up side yard and replace drainage pipe from back side of the house to the street.

CATEGORY basement waterproofing,drain pipe

COST $2,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/23/2019

SERVICE PROVIDER RESPONSE

Thank you for taking the time to leave us a review! We really appreciate referrals and glad that we were able to help.

Services Offered

Full service basement waterproofing offering all solutions including full exterior excavation as well as interior solutions. Full service foundation repair and replacement for all types of foundation problems. Basement finishing customizable to fit your needs and budget.

Services Not Offered

Ask for details.

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Visa, MasterCard, American Express, Discover, Financing Available, Check
Senior Discount
No
Emergency Service
No
Warranties
Yes