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Lawn Mower Repair reviews in Akron

  • A
    L B Adams Lawn Mower Repairs
    LB Adams was great every step of the way, from making the appointment to. Otifhong me of the drop off. They had it back to me within a week, which I thought was fantastic! I started it up and it ran great, for about five minutes, then sputtered a bit, then died. Started it back up, ran for two minutes, and died. It continued this so I called back and they offered to take another look at it. They even came a third time when I forgot to leave my mower out for them! It turns out my mower had issues with the type of gas (ethanol amounts), because after buying gas elsewhere, it ran just fine. But LB Adams was very professional throughout the entire experience, and helped until the problem was solved.
    - Kevin C.
  • D
    L B Adams Lawn Mower Repairs
    My mower did not work at all, would not even start when they brought it back. I had to keep calling because they never told me it was ready. They were rude and condescending when I called to tell them it wasn't working. They tried to tell me it was my fault.
    - Kathy S.
  • F
    L B Adams Lawn Mower Repairs
    In April 2014, I wanted to ensure they had plenty of time to service my snowblower before the next winter.  They were very courteous when they came to get my snowblower.  I can't remember the timeframe that they had it, but it didn't really matter as I had plenty of time before winter.  
    When I went to use it for the first time, the chute control wasn't working so I had to call them to ask for that part to be serviced.  They tried to repair it at the house, but were unable to do so.  Unfortunately, they had to take it with them during one of the biggest snow storms of the year.
    When I got it back again, it just wasn't running right.  It would backfire and run as if the carburetor needed cleaned.  It wouldn't maintain and even flow of the motor - it was always and up and down - no matter how much you adjust the choke, it still wouldn't run right.
    I know they were out to the house at least twice after the service.  I don't remember all of the details because I just assumed all would be good and there was no reason to "take notes" on the experience.
    When I called them today to let them know how frustrated I was with the service.  Giving them the opportunity to make things right, I was told, "We can't please everyone." and "I will take what you said in to consideration." Then I was hung up on.
    Not only did I receive bad repair service for my $125, I received bad customer service when I gave them the opportunity to make things right.
    - Julie K.
  • A
    State Sharpening Outdoor Power Sales & Service
    After someone ran into a concrete "wall" while mowing our lawn with the riding mower the nearly new mower was in bad shape (housing, blade, body).  I was out of town and found State Sharpening on Angie's list and contacted them by phone.  She assured me it was fixable and at a price much less than we paid for it although sh couldn't give me a quote over the phone.  We had someone deliver it (the only bad part; I wish they could have picked it up) and they were given a quote then.  When it was ready they called and we were happy to find that the final price was 20% below the estimate!!!  Because I couldn't pick it up myself they were able to take the credit card information over the phone.  This made it easy for someone else to pick it up for us without our involvement.  It works wonderfully!!
    We will definitely use them again for our lawnmower needs (let's hope no one hits the concrete wall again) and also for our snowblower need.
    Thanks State Sharpening!!
    - Lois M.
  • A
    L B Adams Lawn Mower Repairs
    They come and pick up my mower while I'm at work. They let me know an approximate cost and what repairs were needed promptly. They return my mower again while I'm at work. I didn't have to try to catch them open when I finish working. They are always professional and courteous.
    - Amy M.
  • F
    When I called to inquire about the possible repair of our power washer, the woman who answered the phone was shockingly rude in response to my surprise about how long it would be before they could even "look" at it.  She then called me a f****** b**** and hung up on me.  I wouldn't recommend this company to anyone.
    - Anastacia R.
  • B
    L B Adams Lawn Mower Repairs
    I called LB Adams and they came out the next day to pick up the mower. All was promissing and i was quite impressed with the "initial" responsiveness.  I was told the mower would be returned in about a week and they guaranteed it to work. However, that is when my experience soured.  I called two weeks later to check the status and was forced to leave at least 3 voice mails but got no response.  It was finally 3 weeks when they finally answered the phone and my mower was returned the next day in fine "working order" but the deck was still filthy dirty. 
    So in summary, i thought the price was very good given the pickup and delivery, but the timelines and responsiveness was lacking. Yes, i would use them again but would be more demanding on the returned date.
    - Ken C.
  • A
    L B Adams Lawn Mower Repairs
    Picked up the machine when they stated they would. Called within 2 days to give estimate (and chastise me for having never changed the oil-ooopsy!). Delivered it with all fluids changed and a new shear pin.
    - SHARON K.
  • A
    We have used Brecon Service for years to service our mower. They always do an excellent job. Pickup and delivery is $25 and is well worth it to us since we don't have a vehicle to transport a riding mower. Since our mower gets a lot of usage during the year, its worth it to have this service.
    - LESLIE F.
  • A
    L B Adams Lawn Mower Repairs
    Great experience with L B Adams. They were very friendly on the phone. Both my wife and I work, so the pickup feature was very appreciated. I left the mowers in the driveway in the morning and they picked them up. The work was done in the time frame indicated, and the mowers were dropped back off. The $400 included: tune up to riding mower, two new spindles for riding mower blades, new pull rope assembly for push mower, pickup and drop off. Very courteous. I was called with an estimate to approve, and was called to schedule drop off.
    - DAVE C.
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Lawn Mower Repair Shops in Akron

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