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Lawn Care reviews in Akron

  • D
    Landscapes with Heart
    It NEVER was finished. And the job started in the Fall of 2016. I had just moved here and was new to the city and my home. At first it all seemed to go well. The clearing of overgrowth and the fence removal with the crew went fine. But then they brought some wrong plants and not the right amount of the others. They also didn't get the shrubs they said they would. When there was still work to finish, they left me hanging when they started a big new job. I had to keep contacting them. Their business listing says Juan Fonseca, but I was introduced to John and Jonathon. I was told they were partners, in which I think John is Juan Fonseca. I would get bounced back and forth between the two of them with their different phone numbers and texts. When I was told one or more of them would be there or come back, they were very late and many times didn't show up at all. Most of the time this was Jonathon. I was dealing with the most. I had been told they would make the plant corrections and they would come back in the Spring to finish and fix the rest because it was the end of the season. I wasn't too happy about that along with some of the work they had done so far. One example was they didn't do a very good job on the weed barrier sheeting. In many areas it stuck out, was thickly folded at borders (which showed) and stuck out at the tree bases where they didn't cut it down enough. It was really glaring, but it was left that way. The bark mulch or whatever they called it was put down very unevenly. There were bare patches, thin areas and some areas where there was so much that a fellow that was planting in the Summer had complained about it. At times, he had to dig through it to get to the ground itself. He even asked who did such a lousy job. In addition, a great deal of the cord wire connecting the low voltage lighting was laying on the surface where you could see it, which looked bad. They promised to cover it. These were just some of the things that were wrong and the way things had gone to that point. But I was promised they would make it right when they came back in the Spring. I trusted them to return and get things fixed and completed in the Spring as they promised. When Spring came, I was dealing with injuries from a bad fall and other problems and work with the house. Before I knew it, it was summer and other necessary projects that had been planned were starting. I was wondering about why they hadn't returned and was going to contact them when I got sidelined with cancer. I had to have surgery and chemo, but when I was able, I contacted them at the end of summer. Up to that point, they still hadn't contacted me. Their first response was that they were wondering why they hadn't heard from me!! Seriously?!! I think the real question is, "Why didn't you return and finish the job you were supposed to do back in the Spring like you said you would??!" I told them what was going on with me and they came over and we all did a walk thru. They promised to get the plants, fix the lighting, etc. and John nicely said they would even weed. It all seemed to go very well that day. But then, just like before, they didn't show up on the scheduled start date with no call, no text, nothing. When I called, I got a lame excuse and it all started again with them backing off of what they said they'd do and even actually started to argue about it. They conveniently wouldn't recall what they said they'd do and argue about the rest. Then they would tell me their customers think they're great. They even threw in my face that they were nice enough to hang up a few Halloween items for me the prior Fall that were too high. What does that have to do with the problems at hand and the work that is still unfinished? And aren't I a customer? I was told they would come back another day and finish, but they pulled the same thing again. No show, excuses, changing what they said. Then they actually flat out refused to come back at all saying they didn't owe me any work, plants, nothing! Unbelievable. I have never dealt with a company that is so brazen with what they say and promise and don't come through. I put in some photos here I took some time ago showing exposed lighting wire and bare patches where bark mulch should have been. There is so much more to this story and so many details that it would be impossible to write it all here. They took advantage of me every step of the way, which is wrong in any given situation. But when they made those last promises knowing how sick I was from treatment, it makes it really despicable. With my experience with them, you would think their name would be Landscapes Without A Heart.
    - Barbara T.
  • F
    Roberts Landscaping & Lawn Care
    I call the company yesterday (4/5/18) to inquire about a pet friendly turf to be place in my backyard and the gentlemen that I spoke with his name was Andy. And he stated to me, that he couldn't give me a quote over the phone without seeing my backyard, so we made arrangement for him to come today (4/6/18) @ 1pm for a free estimate and to quote me a price. Well he never show up, I contacted him twice today (4/6/18) @ 1:17pm & 1:30pm his voice mail came on, but I couldn't leave a message because the mailed box was full twice when I called again the second time. No Business Etiquette, No Professionalism, Not a Reliable Company. Definitely will Not Refer Anyone to this Company.
    - Donella M.
  • A
    Rice's Tree Service & Landscaping
    Tom and his crew are true pros. Excellent attention to detail and quality work . Even meticulous clean up after. Very busy season now. Tom is upfront as to when he can do work. I am a repeat customer and will use Rices again.
    - mike a.
  • F
    They did a lot of the job when they came out, but it was only halfway done. They came out and did more work, and I wasn't satisfied and I called back to complain. I called them back, my lawn was serviced but they left all the grass piled and up and not raked. I had to rake my own lawn. I don't want anyone else to have the same experience that I have.
    - Anthony C.
  • A
    E & T Lawn & Landscape
    Great! Andy and his crew were prompt and professional. They went out of their way to make sure we beat the rain/snow that would have pushed the job to the spring and I am very thankful. His price was so reasonable that after seeing the amount of work involved and how late they stayed to get it done, I felt compelled to add a bonus! Worth every penny and I will definitely be calling on him for this and other services next year.
    - Cindi W.
  • A
    Johnnys Mowing
    He's reliable, I dont have to be there. I know he comes every Friday. I know his going to cut the grass and trim everything up and it looks very nice and I can pay him whenever I am ready to pay him so he's just very good.
    - DonnaMarie K.
  • A
    Flemings Lawn and Tree Service
    Great! Everyone was friendly and professional. Our property was in pretty rough shape. The work was done promptly and accurately to our specifications. They did a great job. We have already recommended them to others.
    - Heather M.
  • F
    Preferred Landscaping & Yard Care LLC
    I messaged the company through Angie's List at 9:17 a.m. Monday July 11 (2 days ago). If a company can't be bothered to just let me know when they could come out to give me an estimate, I don't think much of them. Not responding in any way shows lack of respect for the client.
    - Kathy S.
  • A
    A Low Maintenance Landscape
     He is always very responsive and I never have to give my lawn a second thought because he and his crew keep it looking good week in and week out. I can't say enough good things about him! Prices are reasonable and he consistently responds to any requests I have in a timely manner.
    - Kathy L.
  • A
    Landscapes with Heart
    these guys are amazing.  they were very prompt, hard working and cleaned up after.  the removed multiple stumps left over from trees and bushes cut out and back filled with dirt, played fertilizer and straw. also trimmed extra bushes and other stuff for free! would definitely recommend and hire again in a heart beat!
    - joseph d.
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Lawn Care Services in Akron

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