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Home Security System reviews in Akron

  • A
    Sievers Security Inc
    I previously gave Sievers a poor review a year or two ago when their technician didn't show up for two appointments in a row. Today Tom F. showed up on time, quickly replaced our door sensors, and gave us great advice. If you are lucky enough to have Tom service your security system you will not be disappointed.
    - Chris T.
  • D
    Sievers Security Inc
    The install wasn't too bad, but the technician was late and then had to schedule another day to do the install. The monitoring service has been fine. I have no complaints there. The problem is I asked them to send out a guy to hook up a sensor on a new door. He didn't show up and didn't call. I had to call the office to find out if someone was still coming out. They didn't know, then an hour later they called and said he won't be coming out.
    Something similar happened when I had the system installed last year. They gave me a four hour window and the dude showed up an hour after that. Unfortunately, I can't take can't take multiple days off of work waiting for these guys to show up. My plumber has no problem showing up within a three hour window. If he thinks he won't be able to make it or will be late he calls and tells me. With Sievers, I spent 5 hours waiting for someone to arrive, only to have to call and ask where the guy is. Then they said he won't be coming and I'll have to reschedule.
    If it only happened once I could understand, but this has been the second time I have had this problem. Will be shopping for another security company, one that is local to my immediate area and has more reliable service.
    - Chris T.
  • B
    1st Security USA

    Over all it went well and their billing department is great!!!

    However I found a cheaper deal with NO contract after their system was already installed.

    Pays to do the research off this site as well.

    - DuBois T.
  • B
    ADT Security Services, Inc
    I had to break my contract with them due to life changing circumstances and they made no concession with the contract. They don't make it clear when making the contract. It was just very difficult and I had to pay the penalty which was 75% for a 3 year contract.
    - Oghenetoja O.
  • F
    Northern Ohio Electric LLC
    We were finally able to get in touch with our original electrician who was on vacation. He came and inspected their work and couldn't find anything they claimed they had done, what a scam. The person who came out from Northern was nice but the owner definitely over chargers for everything or in our case nothing since that os exactly what was done, NOTHING. We were able to get a new breaker box plus other work that needed done to make the breaker safe for less than this company quoted. I would get a second opinion and even a third before using this company.
    - Kameka T.
  • A
    GuardMe Security
    It has been great, and they did a very good job. They were very neat, and the guy that installed it had a lot of knowledge about the product. They spent time with me to explain how everything worked. Everything as very forthright. I pay about $28 per month. I am very pleased with the system.
    - RON H.
  • A
    After searching extensively for a security system company and getting estimates from all the "big guys" in the industry, we were fortunate enough to get referred to Blanket Alarms by a close friend right before we made our final decision. I am so very pleased with our decision to go with them.
    To begin with, the service is phenomenal. Mike takes care of everything from the estimate to the installation and the follow up. He has answered my calls on weekends and evenings when I have questions about the system, and he is extremely knowledgable, professional, and helpful. We had an issue with one of our motion sensors that kept going off and less than 12 hours after I called him to ask about it, he was at our doorstep (on July 4th!) to take care of the issue. We are also quite pleased with the quality of the system and the fact that it is very user friendly. On the several occasions that we inadvertently set the system off ourselves, the call center contacted us within a minute of having the alarm go off. I highly recommend Mike and his company.
    - Solmaz Z.
  • A
    We had been looking for a home security system but keep running into issues with sub-contractors and hidden fees. Frontpoint security had great reviews and we decided to purchase an offer they had on Angie's list. We were happy from the get-go. After purchasing the "big deal" Frontpoint contacted us and got us off and running with our system. We selected the options for the system that worked best for us and the system arrived shortly after that. It was easy to setup and the customer service reps were extremely helpful and patient. We have been very happy with the system and feel safe. We loved it so much we recommended to all our family and they now are also Frontpoint consumers.
    - Zara G.
  • A
    My overall experience was excellent from beginning to end. Setting up my system was easy and quick (within 30 min) and activation was a breeze. I really like the fact that it is a wireless system since I do not have a landline. Is is a very easy system to use via an App on my cell phone. Excellent customer service and highly recommended.
    - Armand E.
  • A
    I contacted them and told them what I wanted my security system to do.  They laid out several options for me.  I chose the options I wanted.  They ordered the equipment.  It was installed about 2 weeks later in one day.  The monitoring has gone on without a hitch.  In fact my dad called concerned because in Bath they were cutting phone lines and breaking into houses so I called to express concern.  They explained this system will not fail because it is a two way communication so it would alert to them if someone cut the line because it "checks in" with my brain on my end so if the check is not made it would send a trouble.  Also I have redundancy in regular phone line and cellular for my brain to call out.  I feel very secure.
    - Karen H.
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Home Security Companies in Akron

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