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Cabinet Refacing reviews in Akron

  • A
    American Wood Reface
    We are thrilled with our new kitchen. From start to finish American Wood Reface was prompt, attentive, and professional. Mary Jo, our initial representative was thorough, offered great design assistance, and explained the process in detail. She took all the time that was needed and did not pressure us to decide or to make a sale. In fact, she offered us a year to decide and almost a year later when we (finally) responded, she remembered us and immediately assured us that of course the initial agreement would be honored. The actual work took about two weeks to complete and the carpenter was easy to work around. His work was perfect in every detail. Every square inch of our new cabinets and drawers are beautiful. Honestly we were a little wary about refacing as opposed to going with new cabinets but we could not be more pleased. If you choose American Wood Reface you will receive exactly what is promised and you will not be disappointed.
    - ROBERT M.
  • A
    American Wood Reface
    The company is excellent. From the consultant (Mary Jo), to the carpenter (Patrick) to the quartz counter tops. Everything this company did was top notch. Mary Jo checked in often to make sure things were moving along and Patrick did a superb job. We appreciated everyone's professionalism and pleasant demeanor. We would not hesitate to recommend this company to anyone. We would use them again no questions asked,.
    - Amy F.
  • A
    American Wood Reface
    Melissa came to our home to show us how work is done. She was very knowledgeable and we enjoyed meeting with her and having all of our many questions answered promptly and completely. Roger then came and did an EXCELLENT job in our new cherry kitchen. He got the job done in a timely fashion as promised yet was very precise in his work.
    - Kathy R.
  • A
    American Wood Reface
    I am so glad we chose AWR - our kitchen cabinets look brand new. The entire process went very well, from Mary Jo, to Terry with his helpful suggestions, to Patrick, our outstanding installer/carpenter. Patrick's attention to detail is fantastic - he did an excellent job. The quality of the product is excellent - solid wood doors and drawers that are beautiful. I love my new kitchen!
    - Carol L.
  • A
    American Wood Reface
    Excellent and knowledgeable recommendations from Mary Jo in sales; accurate site inspection from Terry; and really great carpentry installation from Patrick. We are very pleased with the updates to our 30+ year old cabinets.
    - Jim D.
  • A
    American Wood Reface
    Overall: Everything went well, and the results are spectacular! We initially were planning to just reface, but decided to tear out the old and create a new layout, so it ended up being a full kitchen/great room remodel. Jason (the owner) was very flexible with us and kept the project moving. Because we did a remodel instead of refacing, the project did take a few months from start to finish, but now that it is complete, it was worth it! The process: We had never done any home remodeling before, so having Jason guide us through each step of the process was very helpful. He narrowed down what could/would work best in the space we had, as well as give good costs estimates for each option. We never felt pressured or rushed on our end because Jason provided a "decision" timeline, so we didn't have to make every choice at once, which would have been very overwhelming. Jason always responded to our questions and changes very timely. You feel like you're the only client, when you know he must be juggling countless accounts at once. The install: The carpenter, Brandon, built and installed each cabinet box and piece of wood, so there were no issues with quality or customization. His workmanship was excellent, and after seeing all the pieces and steps involved, it really makes me appreciate his skill. On top of being a wonderful craftsman, he was easy to have in our house everyday and very low key. He was polite, clean and thorough, and we had no problem trusting him in our home. He always put away dangerous tools and materials and kept the work area mess contained- which was very important for us having a toddler and 2 small dogs. Post install: In addition to the wood work/cabinets, American Wood Reface, also managed the install for the backsplash, countertop, new sink, and kitchen island. We had one issue with the tiling which was handled right away and Jason's follow-up was very timely. Also, we had an "add-on" at the end which was taken care of quickly. I'm in no rush to remodel again, but if I were to, I would definitely use American Wood Reface again! I highly recommend this company!!
    - Krystal A.
  • A
    American Wood Reface
    It was wonderful from the first meeting with MaryJo who helped us with design to the measurements to the final installation! Everyone was professional, helpful, courteous, and patient. Mary Jo followed up and was very helpful with planning and design. Roger, our carpenter, was amazing!! His work was flawless. His attention to detail is matched by none! He kept the mess to a tiny minimum and cleaned up everyday to the point I wondered if he was there! Roger was pleasant and patient and he went above and beyond what most carpenters would do! I highly recommend American Wood Reface. It could not have been easier and my kitchen looks AMAZING!! Thank you all!!
    - Joan M.
  • A
    Boyd Construction, Restoration & Hardwood Floors
    After choosing all of the cabinets and countertops, the process began with the kitchen tear out and wood floor install in the kitchen. We purchased some of the items (sink, faucet, decorative lights, and used our appliances and purchased only a microwave). The appliances were stored in the garage, and hooked up for as long as possible. We lived in the house during most of the remodel, and only left during floor staining and polyurethane. The company was very responsive to every question and concern, and everything within their control was performed efficiently and correctly. The only part that I wish was faster was the floor refinishing, but it looks so nice it was worth the wait. To me, the best part is that they are willing to work with you - as I said, I purchased some of my own items, and also wanted a quartz countertop so I purchased that separately. I also did my own painting and backsplash. They worked with me to get everything done and I so appreciated it! Steve has a great crew who works together to get it done. The kitchen looks great and it's hard to imagine what it looked like previously.
    - Jeff W.
  • A
    American Wood Reface
    The entire process was very professional.  The sales person did a thorough job of explaining all of the options and helping pick the best solutions for our kitchen.  The installation was performed much earlier than originally projected.  The single carpenter who did the job was very competent and easy to work with.  Whenever there was a choice on how to handle an item he went with the one that we preferred.  Every night he cleaned up the mess before he left so we could use the kitchen.  All of the materials and workmanship was first class. The end result was terrific.
    - Gerald F.
  • C
    Windy Hill Hardwoods
    The contractor Jeff Miller and his team did outstanding work. The kitchen designer Randy,  was dismissive of all my ideas and I felt that he even tried to sabotage my plans, because I didn't go with his suggestions....He seemed too busy to really ever listen.  He seemed burned out in his career.  No one ever  followed up to see how things were going. I am still, after 5  months, waiting for the job to be totally  finished.  I would never recommend them. They were a huge disappointment. I would  highly recommend the contractor, Jeff Miller and his team.
    - leanne v.
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Cabinet Refinishers in Akron

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