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Explore Our Solution Center for Helpful Basement Waterproofer Articles

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6 Questions to Ask a Basement Waterproofing Contractor

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Unfinished basement with cracks

Basement Waterproofing reviews in Akron

  • F
    Ohio Basement Systems
    Cancelled job, lost deposit,, for now. Lawyer involved. Was told by DJ on Aug 21st that materials were already ordered for a job to begin on Oct 4th. Was told permits already pulled. I checked online and then went to the City of Akron/Summit County on Aug 26th (same building, but separate divisions) on Tallmadge Ave. and both city and county had no record of permits being pulled on my property by OBS or their other name under which they go by. DJ also told me when I signed up on July 17th that I could cancel beyond the three business days as long as materials weren't delivered. So much for a hand shake.
    - clayton s.
  • A
    Airguard Restoration
    I set up a free estimate to see how much it would be for some minor mold removal from my basement, and to see what would be needed to prevent it from coming back. Instead of coming up with a pricey plan, they actually told me their services would be overkill and instead gave me a lot of good advice on what I could do myself to combat the minor issues I was having. I feel like this is a company you could trust to have your interests at heart.
    - Joe D.
  • A
    Ohio Basement Systems
    We originally thought we would need to do a lot of demo to fix our issue but our service technician Larry was able to identify the root cause of some residual water build up in the system. This significantly reduced the need for demo. Larry also was very thorough in explaining what all was being done and most importantly why things were being done or not done. He also checked every part of the system to make sure the channels were all clear as well as the sump being in good shape as well. He was also able to provide some recommendations to help maintain the system.
    - Christopher L.
  • F
    Usawaterproofing
    I put my info into Angie���s list, and USA waterproofing called me 3 times. I scheduled an appointment for an estimate. They called again to confirm the appointment. On the day of the appointment, they never showed up and never called. I called them and they told me they weren���t sure why nobody showed up and that someone would call me to reschedule. Seriously?
    - Mindy B.
  • A
    Pioneer Basement Solutions
    My experience with Pioneer was A+. From office personnel, to Ron (sales), to Gammy (project lead), I was very satisfied with the quality and the customer service. Sales/pricing was very competitive. I never felt pressured, nor did they try to sell me solutions I did not need. Although the crew did their best to compartmentalize the dust, don't be surprised when you need to clean your entire house, despite all attempts to limit the dust. The crew leader kept me informed at each step of the job, and asked me to view the drainage system before they replaced the concrete. Clean up was appropriate. After obtaining 6 bids, I selected Pioneer based on their online reviews, competitive pricing, and customer service. Scheduling worked well and they were actually able to fit my project in earlier than planned due to an exterior project postponement due to weather. I would definitely recommend this company!
    - Karen C.
  • A
    Hart Masonry & Waterproofing Inc
    Brandon and Crew (2) were very hard working tackling this huge project. Digging to the foundation, redoing drain tile, sealing and coring walls was all done with quality materials. Brandon explained the process clearly as it progressed. Kept me informed on each day's plan. The clay was rock hard, and much of the job had to be hand dug, but the guys were amazing getting through it. This work is messy and can be brutal on the landscape, but Hart left my place looking better than it started. I made a special request that they save seven, 8 ft tall Burning Bushes and replant. Brandon was very accommodating in staging them elsewhere on the property during the 2 weeks of waterproofing, and then prepping their return to the area. Landscaping was completed with attractive River Rock. We are dry, and the landscaping looks fantastic !!! Great Job !!! (with Lifetime Warranty)
    - ERIC F.
  • A
    Ohio Basement Systems
    The process went well, Mike was my point of contact. He was knowledgeable of material and installation processes. The work I needed done to my house was realistically simple but, the process through which the work needed done (fha 203k paper work) was not. Thier team worked diligently to fulfill my and my banks requirements.
    - ken m.
  • A
    All County Drainage Contractors
    DRY BASEMENT!!!! I cannot believe how many thousands of dollars two well known Basement Waterproofing companies were going to charge me to fix the WALL! The wall was leaking because the DRAINAGE was not working. I can only wonder, after they replaced the wall, how long it would have been before the bad drainage destroyed THAT wall, too. $850 for a dry basement. Thank God the real problem was identified.
    - Mary M.
  • A
    Airguard Restoration
    It went very well! All of the 3 men that did the work were courteous, knowledgeable and willing to explain to me what they were doing. I was so impressed with this company that when I wanted to address water problems in a different area of the basement I called Gil at Airguard. He came out today (10/5/16) and was able to help me find an inexpensive solution - no cracks this time thankfully. I really appreciate his honesty in not trying to sell me repairs that I do not need.
    - LESLIE F.
  • A
    Ohio Basement Systems
    Ryan Monda came this morning to perform the requested service on my Ohio Basement Systems sub-pump. Ryan was the ultimate professional! He called me as requested and let me know he was going to be there in 15 minutes. Ryan answered all my questions, walked me through the service process, showed me what he thought needed performed and he even cleaned up after himself. I will truly make sure he is the guy I ask for next year.
    - Ken C.
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Waterproofing Contractors in Akron

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