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Carpet Installation reviews in Youngstown

  • A
    Warren's Carpet One Floor & Home

    We had new flooring done for kitchen as part of a complete kitchen remodel.  A few weeks after the install as complete we noticed some scuff marks near the refrigerator that didn't really become evident until dirt had accumulated for a while,  We were unable to get the scuffed area as clean as the rest of the floor despite mopping regularly, including with steam mop.  My wife and I were convinced it happened when the installer moved our refrigerator back into place based on the location and shape of the scuff marks.

    The owner made an attempt to get the manufacturer (Mannington) to honor their warranty (we purchased their highest warrantied product but they rejected the claim because they said the scuffing did not occur in the manufacturing process).  The owner came over personally on several occasions and tried different ways to resolve the problem but finally determined that it was permanent. 

    I suggested that Warren's gave me a deep discount on new carpet for my Living/Dining Room, Family Room and steps, although not so deep that they would incur a loss.  He offered an extremely fair discount percentage off any carpet we selected (as opposed to offering me great price on a low quality carpet).  My wife and I picked out three different carpets, all of which were top quality.  I was prepared for the owner to try to make back some of the discount by charging me a bit more on the padding or install but he did not.  We're thrilled with the new carpet, can live with the slight blemish on the floor, and walked away with a great deal of respect for Warren and his local Carpet One business.  It was very clear that customer service was very important to him and that he made every effort to leave his customers satisfied.  

    I was not always patient during this process but Warren was patient, professional and fair from day one through the final installation.  His carpet installers were great guys as well.  I would use Warren's again, or recommend him to someone without the slightest hesitation.

    - Sean O.
  • D
    Tontine Carpet & Flooring
    Went to store to get details and look at samples.
    Store poorly organized.
    Sales people did not know about Angie List promotion
    Found someone that did
    samples seemed to be of low quality
    installation seemed expensive
    I went to Home depot and got a better deal and organization
    - Kendall K.
  • A
    The Carpet Collection Colortile
    Excellent service, quality and professionalism
    - Karon V.
  • A
    Tontine Carpet & Flooring
    - Kristin H.
  • A
    The Carpet Collection Colortile
    They did a great job, was on time. They did exactly what they promised.
    - James L.
  • A
    The Carpet Collection Colortile
    Everything went great and I was very satisfied. They are an excellent company with excellent sales personnel. The installers did a great job and I would readily recommend them.
    - Rod F.
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Carpet Installers in Youngstown

Companies below are listed in alphabetical order.

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  • LOWE'S

    Orchard Park, New York

    8150 TRANSIT RD
    Buffalo, New York