Marshall Alarm Systems Inc

A 68 Reviews

Founded 1976 • Angie's List since October 2005

Angie's List certified badge

Licensing

Licensed
  • Trade License Number
  • ny12000042586
  • Trade License Locale
  • new york
  • Trade License Authority
  • new york state
  • Trade License Expiration
  • 03/05/2017
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Company Contact

1767 Front St

Yorktown Heights, NY 10598

Description

We are a second generation, family owned and operated Security and Fire Alarm Company, Our company installs, services and repairs all fire and security alarm systems. We represent the following manufacturers: Honeywell, Ademco, Edwards Mirtone, Napco, Firelite, Silent Knight, System sensor, Northern computers and Keri access control....

Verified Reviews

68 Total Reviews
Reviews by Rating
A Rated
63
B Rated
2
C Rated
0
D Rated
0
F Rated
3
Read reviews by category
home security system (68)property management (1)
Showing 1-10 of 68 reviews
A

RATED

04/13/2019

From the initial sales contact to the scheduling to the installation this company were first class. I could have gotten a cheaper system but I could not have gotten a better system when expertise and customer service/responsiveness are factored in.

DESCRIPTION OF WORK
Install monitored alarm system

CATEGORY home security systems

COST $5,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/12/2019

A

RATED

04/01/2019

Marshall Alarm is first rate. Debbie is a consummate sales professional -- punctual and responsive. Rob and Marshall Jr. performed a quick, accurate, meticulous (!) install. Of all the alarm companies I've dealt with, Marshall Alarm is the most professional. Their service so far (day 2) has been fantastic. They are also quite knowledgeable and eager to get things done right the first time. They ar...

DESCRIPTION OF WORK
Replace faulty DMP Alarm System with Honeywell (and take over alarm system)

CATEGORY home security systems

COST $6,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/01/2019

A

RATED

10/18/2018

We needed an alarm system installed and had no idea which alarm company to use. Reading the excellent reviews of Marshall Alarms we decided to call and set up a home consult visit. Debbie came to our home and told us exactly what we needed. She was totally honest, told us what WE needed for OUR house to be secure. We gave her a deposit and set up date for installation that very same day. Debbie wa...

DESCRIPTION OF WORK
We installed a home security system.

CATEGORY home security systems

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

A

RATED

05/10/2018

Excellent!! Debbie and the entire crew were terrific. Quick, honest, thorough. So impressed... -Cameron H, Pawling New York

DESCRIPTION OF WORK
Alarm systems, outdoor camera system

CATEGORY home security systems

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/11/2018

A

RATED

04/25/2018

Marshall Alarm was referred by a friend. Debbie the rep that came by was professional and very knowledgeable. She did not try to oversell. Marshall Jr came to do the installation. He was neat and got the job done in a timely fashion. He Took his time explaining the use of the keypad to me. Also, offered me his cell number in case I had a problem. Would highly recommend!

DESCRIPTION OF WORK
Security system

CATEGORY home security systems,property management

COST $1,495

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/19/2018

A

RATED

04/13/2018

They were efficient and responsive. They demonstrated integrity in their advice and discouraged me from spending money where it was unneeded. The assessor was professional and attentive. Installation went smoothly and they were excellent problem solvers.

DESCRIPTION OF WORK
Transfer alarm system

CATEGORY home security systems

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/13/2018

F

RATED

03/06/2018

I called Marshall Alarm to inquire about having an alarm system installed in my home. At first they were very nice and an appointment was set. After hanging up about 5 minutes later I got a call back from them asking where I lived. As I explained my location you could here the representative, Debbie Gambini looking me up on mapquest because she stated she couldn't find my location. Once she found ...

DESCRIPTION OF WORK
Alarm system Install

CATEGORY home security systems

WORK COMPLETED ON 03/06/2018

SERVICE PROVIDER RESPONSE

We apologize if you feel Debbie's approach was rude, that is never the impression we want to give customers! One of the qualities we pride ourselves on has been Marshall's dedication to provide courteous, timely customer service and professional installations by helpful and knowledgeable technicians. Debbie said you had mentioned another national alarm company that offers free systems, and you bec...
A

RATED

04/22/2017

We contacted Marshall Alarm when we needed to update our 10 year + alarm system. We had contacted some of the bigger commercial companies and found them really expensive and impersonal. Debbie responded promptly and discussed our needs and wants. She did not try to "oversell" us; she simply explained the options and let us make our own decision. She was attentive and detailed answering all of our ...

DESCRIPTION OF WORK
Updating current alarm system

CATEGORY home security systems

COST $1,023.69

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/07/2018

A

RATED

04/10/2017

The job was done so well. All employees that I've encountered from Marshall Alarm are so professional and prompt. I researched alarm companies for quite a while and met with ADT before Marshall and boy were we disappointed. It was clear, ADT just wanted the sale/commission and in a few instances did not advise us appropriately based on our needs /requested customizations for the system. After meet...

DESCRIPTION OF WORK
We needed an alarm system.

CATEGORY home security systems

COST $2,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/07/2017

A

RATED

03/13/2017

Debbie analyzed our exisying system and recommened a more up-to-date and secure solution. The installation team was quick and efficient...thorough and professional.

DESCRIPTION OF WORK
Marshall Alarm Systems performed a complete security review and installation.

CATEGORY home security systems

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/10/2017

Services Offered

State-of-the-art design and installations of security systems, engineered fire alarm systems, New video surveillance systems & access control systems. Central station monitoring, maintenance inspections drawings & submittals sprinkler supervision violations removed, we monitor Sprinkler Systems, closed circuit tv

Services Not Offered

We do not install Sprinkler Systems We do not work on existing camera systems

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes