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Carpet Cleaning reviews in Yorktown Heights

  • F
    Al's Cleaning Services
    1st job went well, no problems. 2nd job, no so good. The bottom of the door sticks out 1", not flush with frame. 3rd job, he put a wedge under the loose columns, lasting 1 week. I had to hire someone else to do it right. 4th job, so far the post is still straight. 5th job, I told him to paint only the horizontal surfaces of the deck. I stained over 100 spindles for contrast just to come home from work to see he painted the spindles. I wasted 2 days on staining them. He powerwashed the old stain off the deck before painting & the pieces of stain stuck to the siding & even powerwashing couldn't get it off. He also powerwashed the paint right offf the door flashing & never came back to paint it. Lastly & I MEAN LASTLY- he broke 2 of the 3 windows using a sander near the glass & a chisel to get the caulking off. He replaced 1 but never came back to replace the other broken window. I tried for 2 months to get him to come back. He doesn't deserve to have the title of handyman because he is NOT handy. I will have to pay someone else to repair his damage & will send him the bill. If he doesn't pay, I'm off to small claims court.
    - Hilary S.
  • A
    Eclipse Cleaning
    It went very well! Eddie answered my call promptly He showed up on time. He was polite and very clean. In addition, he took our oriental rug away to be cleaned and did a really good job. I would definitely call on him again.
    - Anne H.
  • A
    Eclipse Cleaning
    We had carpets cleaned in 6 rooms, stairs and area rugs. The service was fast and efficient. Eddie and his two helpers moved and replaced furniture as needed. They were very careful about how they ran the hoses so as not to do any damage. They were very detail oriented and responsive to our suggestions. The work was exceptional. We expect to use them again.
    - Ilene M.
  • A
    Eclipse Cleaning
    Pros Eco-friendly materials meant almost no odors afterward. The methods Eddie & his crew used left the carpets almost dry to the touch. All large furniture was elevated on styrofoam blocks or put back in position with squares of material under the edges touching the carpet. They actually looked for, found, and cleaned stains I hadn't been aware of. (Who does that any more? It was great.) Minor, tiny con: Eddie ran late. He called to say he would be late after he was supposed to be here. Then he was later than the new arrival time he estimated. BUT traffic really can be crappy, and jobs really can take longer than expected. And, having recently renovated a kitchen, my experience is that people associated with flooring seem to work within their own unique sense of time. All I cared about was that he would not skimp on time and quality to meet his personal needs. He assured me they would take the amount of time they needed to do the job right. They did the job right. Eddie is personable, clearly knowledgable about his business, and enthusiastic about educating customers. My carpets haven't looked this good in years. I would use him again in a heartbeat. Actually, I am using him again-- he will return in a week to power wash the house. We walked the perimeter of the house so he could give me an estimate. The back of the house faces north and can get mildewy. But, "I like a challenge," Eddie said. He's coming at 9 a.m. to avoid getting stuck in traffic. We'll see how it goes. I wish I could give him an A+
    - Karen L.
  • A
    Eclipse Cleaning
    The service owner and an assistant arrived punctually and identified the areas to be cleaned in a sequence to eliminate any traffic across previously cleaned areas. Any items resting on the carpet were either moved out of the area or repositioned for cleaning any occluded regions. The areas were washed and any soil or particulate matter evacuated with rinse water out to a truck outside. After this step, the areas were treated with Scotchgard? and paper "tracks" were laid down to enable traffic while the carpets dried. Because the service actually removes soil instead of trying to simply spread it uniformly across the carpet surface, vacuuming ahead of time is not necessary. Chunks of debris are sucked out with the rinse water. This not only eliminates airborne debris particles but reduces the amount of time needed for cleaning.
    We would use Eclipse again. In fact, this review is based on two experiences with the service, roughly one year apart.
    - Peter F.
  • A
    On Time Carpet
    Better than I thought.  There office staff fantastic. They followed up twice. They were prompt and worked hard. They did a heck of a job.  I would defintely use them again. They went out of their way to please me.
    - Michael R.
  • A
    Eclipse Cleaning
    Over twenty years, our carpets have been cleaned 25 times, in a vain attempt to keep up with the three cats, a dog and three children. We've tried at least a half dozen service providers but none has come close to producing these results. Really unbelievable. We were going to put in hardwood floors throughout the first floor, but now .... ? Except for the spots where the most nefarious cat has clawed the carpet to shreds, it looks almost new. (The carpet is the highest quality one can buy, but we've abused it). 
    Two men arrived precisely at the appointed hour and set up. Their process involves moving dirt from the carpet through a connecting tube out to their truck. Most service providers push the direct around and "even it out" so that the carpet looks clean.  
    The workers provided extras, such as opening up closets to eliminate the contrast between carpet inside and outside.  After an hour, they finished up, explained everything that they had done, and  departed. We bet that they wished they had taken before and after pictures to use in their advertising.
    - Peter F.
  • A
    Eclipse Cleaning
    Very pleased with the carpet cleaning. Eddie was knowledgable, friendly, prompt in arriving, and happy to answer any questions on the carpet cleaning process. It's clear he is very experienced in his line of work and we are very happy with our decision to use Eclipse.
    Will definitely use them again in the future.
    - Phil B.
  • A
    Sparrow Cleaning Company Corp.
    They moved the furniture that my elderly mother was unable to move herself.  They were efficient and pleasant to work with. They cleaned up after themselves. They answered all of my questions with a smile, generating respect and trust.
    - NINA L.
  • A
    Eclipse Cleaning
    I used an Angieslist flash sale to take a chance on saving a white carpet that had been stained for years.  Within minutes after receiving my coupon, I received a call fromEddie of Eclipse to set up the appoitment.  When the day came, they arrived promptly, and even called in advance to say they had hit traffic and might be slightly delayed.  They saved my carpet in minutes, and were professional and courteous.  The Eclipse business tactics are a rarity today - I highly recommend this business.
    - Barbara S.
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Carpet Cleaners in Yorktown Heights

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