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Explore Our Solution Center for Helpful Basement Waterproofer Articles

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6 Questions to Ask a Basement Waterproofing Contractor

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Unfinished basement with cracks

Basement Waterproofing reviews in Yorktown Heights

  • A
    Terra Ferma Contracting
    Work was professionally done. We encountered more serious problems than we anticipated, but the staff of Terra Firma were qualified and knew how to remedy the serious problem. They finished the work ahead of schedule and returned the yard to even better conditions! Their staff were courteous, hard working and professional. The many questions we had as the job was being done were answered immediately, photos taken to let me know what was going on, and calls to the contractor were answered immediately.
    - Mary L.
  • A
    GLC Waterproofing Inc
    Our overall experience was very positive. They were very knowledgeable and efficient. Because our home was on the market and at risk of losing a potential buyer, time was truly of the essence. Our salesmen, Steve, and Christine in the office were both extremely accomodating and responsive. They were instrumental in completing the repairs and providing the supporting documention very quickly. They are very professional and did a great job!
    - Lynda K.
  • A
    Basement Solutions LLC
    This company is top notch. They were very courteous and professional, showed up on time, and performed all work exactly as quoted. I had some underground drainage pipes that needed replacing and they offered good suggestions as to how best to do the job, and they did it exactly as planned. I also needed my cellar doors replaced with the concrete base repaired as well. This was also done very neatly and properly. As the weather turned very cold immediately after the concrete work was done, some surface cracks appeared right away. I sent them pictures and they put it on their schedule for things to do when the weather permitted. They called me early spring and came right out to patch the cracks. I cannot say anything negative about this company, and Bill the owner. I have additional work to do in my basement and will definitely call them when I am ready to have it done.
    - PAUL P.
  • C
    WFC Construction Management Inc
    We had french drains installed. The good news is that the basement is now dry. The bad news is that it was a horrible experience. We were given an estimate of 10 days. It took 6 weeks. The cost ended up being 20% higher than expected. I realize some unexpected things always come up. But when you look at the work beforehand and don't include certain items that you know you will have to deal with and then just charge me for them afterwards - I'm not happy. For example, you should be able to tell if you have to move certain tanks in the basement in order to do your work. Don't just exclude them from your estimate and add them in later.
    In addition, we were told we could leave most of our things in the basement. Nonetheless my husband spent 2 days moving everything to the center of the room to make it easier for them to wrap them to keep them free from cement dust. They did wrap these shelves. However, at one one we realized the wrapping had come off and no one had fixed it. Needless to say, we did and still do have cement dust on everything. It's been a nightmare trying to clean it up.
    Why did I give them a "c" instead of a "D"? Because our basement is dry and I have to give them credit for that. But never again...
    - Theresa C.
  • A
    Sundahl Restoration LLC
    Christian, the owner, was the contact point man all the way through the job.  He is courteous, professional and attentive. 
    He clearly explained the details of the job, including the materials to be used, from beginning to end.   He and his team were punctual and completed the job on time. There were some issues that they ran into as they began the work, and Christian called immediately to apprise us of the problem and how they would proceed.  The job was neatly done and everything was cleaned up after them.   I called Christian with questions before, during and after the job, and every time, he graciously spent time with me addressing every concern or question.
    We were impressed by Christian's concern for the welfare of his workers.  The original day the job was scheduled turned out to be one of the days that the temps were around zero and wind chill was below zero.  Christian called me to ask if we could reschedule because he wanted to avoid having his men going in and out of the cold all day in their shirtsleeves,   Of course we agreed.  It's nice to see someone treat their employees with respect!
    So overall, it was a great experience to work with Sundahl Restoration.  We have already recommended him to our next door  neighbor and, oh yes, his price was the best of four estimates that we received!
    - Steven D.
  • A
    Basement Solutions LLC
    Bob and crew were excellent throughout the entire process.  Bob was comprehensive and professional when he came over to estimate the job.  He explained what the problem was and how he would fix it.  Once the work was started it took 3 days - as Bob indicated it would - to finish.  The workers were neat and polite and I would recommend Bob and team to anyone with basement issues.  Do yourself a favor - don't look elsewhere - just use this company if you have a damp basement.
    - James G.
  • A
    Sundahl Restoration LLC
    We spent a great deal of time carefully reviewing all areas. Mr. Sundahl provided a very detailed commentary as we proceeded and I learned a great deal. He found no areas that needed work, did not try to sell me any further services and warned me that some "problems" were meaningless. As an example... vertical hairline cracks in the external concrete that covers the concrete block foundation r not an issue. I also learned that concrete block foundations are more porous, cheaper and less reliable than poured concrete foundations. Good lesson should we ever again build a house.
    - Steven F.
  • A
    Bottom Line Basements
    I called to make an appointment on Wednesday and got the time I needed on that same Friday.  Kevin showed up on time and was very knowledgeable about basements.  I am going to be finishing my basement in the future and wanted to get it looked at beforehand.  Kevin did not try to sell me on anything and appeared very honest ( I feel that I can read people well and I felt comfortable with Kevin ).  He made a few recommendations about fixing one of my basement walls that I knew was my problem area and made a suggestion about my concrete floor in my basement if I am going to carpet it in the future.  All in all the inspection went well and I would highly recommend them based on how it went today.
    - Steven M.
  • A
    Thomas DePole Contracting Inc
    Tom was great to work with and would highly recommend. 
    There were no adjustments to his original estimate except changes and upgrades that we requested during the remodel process.  The people working with Tom at our house were professional, respectful of us and our home, and couldn't have been easier to deal with.  Tom was personally at our house every day, and was always available nights and weekends to answer our questions and deal with the changes we wanted to make during construction. 
    The quality of the work he and his crew did was excellent, and we're extremely happy with our new living space.
    We're already planning to have him back to redo our kitchen, and have recommended him to others.
    Happy to offer a reference.
    - Scott A.
  • A
    VAP Contracting LLC
    Victor responded within 24 hours to initial call and was prompt to respond to all contact thereafter. Our job was small and he was able to fit us in between bigger jobs, getting the work done in a timely manner. He was onsite for the job and he, along with a second worker, were great. They were diligent, professional and clean. Although it was a smaller job, Victor paid attention to detail and gave us the time to review and ask questions. We will definitely be using his company in the future for multiple upcoming jobs.
    - Jason M.
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Waterproofing Contractors in Yorktown Heights

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