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Fence Company reviews in Williston Park

  • A
    All Island Fence and Railings
    Salesman promptly arrived at time scheduled for our appt. thoroughly explained the various options and types of fencing available. He also explained the installation process and provided us with a very good competitive price. Gave us a date they could start and when they would finish the job. Kept right to the schedule they provided at time of sale. Crew arrived did excellent, neat work and cleaned everything up before leaving. A real no hassel experience.
    - Edward S.
  • A
    North Shore Fence
    They did an excellent job.  They were very cooperative with the paperwork for the permit.  On the day of the installation, they were punctual and very professional.  It was clear that they were experts at what they were doing.  There was a difficult section involving a large tree that is right on the line of the fence.  They did a great job and made it look seamless.
    - David N.
  • A
    All Island Fence and Railings
    We had Long Island Fence do some work for us a few years ago and I recently had them complete a second job in our yard.
    The salesman Bob Lundy was great both times and did a great job explaining what to look for as well as what to look out for when comparing companies and qualities. Our first project survived hurricane Sandy with no problem so quality  along with price is quite important.  We had a minor install problem with the driveway gate  but they resolved it the very next day to our complete satisfaction.  The job manager came out himself to make sure that we were happy with the resolution. Very professional and I have no reservations recommending All Island Fence
    - Paul P.
  • D
    Amendola's Fence Co
    Please see my review of Amendola Fence, Amityville.  They are the same company - Amityville is the corporate offices and the others are satellite offices.  Our fence was purchased going through the New Hyde Park office and all later dealing are through Amityville.
    - Daniel D.
  • C
    Amendola's Fence Co
    May 24, 2013 - Updated Review
    No fence hardware has been received as of yet. That is the only outstanding issue. Am I surprised? Only a little bit because of the terrible history of this transaction. I almost thought all was well after I did receive the refund and they made the corrections.
    April 22, 2013 - Updated Review (other updates removed)
    On appx April 3rd, when a Sales Manager of the company came with the service manager to see for themselves what I had been complaining about since mid December, the Sales Manager looked for 10 seconds and immediately wrote us a reimbursement check for the extra $200.00 we had been charged in error on the day of installation.

    The crew arrived at 1:55 PM (Office had called on Saturday (NOT FRIDAY AS PROMISED) indicating crew would arrive between 12 noon and 2:00 pm. This time I was happy. All but one of the remaining issues were corrected today. The correct post was replaced this time. All of the large stones and old cement dug up by the installation crew making post holes were removed. The old post holes were filled. They even raked the garden to even-out the soil where they had left piles from digging post holes. The stains and marks on the fence were cleaned. They even installed, at no additional cost, a and quot;spacerand quot; type piece at the bottom of 3 sections of fence that were very high above the ground (as a result of keeping the fence level along it's length).

    The only thing left is the black hardware that Amendola had painted white to match the white fence and some of which had the white paint chipped off during the last repair - they are waiting for new hardware to be delivered then they will send it for white powder coating (instead of paint) and install it when they get it back from powder coating.

    Sooooo. The end result so far is very good. When management got involved the responsiveness was much better (I'll give them a 95 out of 100). The only thing is it's too bad it took four months to get satisfaction and a refund.

    This will be my final update unless the hardware doesn't come or it gets screwed up.


    April 2, 2013 - Initial Review.

    The contract quoted a price of $5,300 to remove and take away the old fence and install the new fence.
    Prior to completing the installation we were informed by the installation crew that the only way they could finish the job was if we immediately paid an additional $200 for an extra post and fence section that was required because, they claimed, the Amendola salesman, and quot;Cameron Templer,and quot; measured incorrectly.
    Due to circumstances unrelated to the installation, it was easier at that time to provide the additional check for the installation to be completed and straighten out the issue later.
    The problems started on the day of installation.
    • The installation crew arrived approx. 10:30 am - although we had received a call the day prior indicating start of 9:00 to 9:30 am.
    • Installation was supposed to take one day, but instead took two days.
    • The installation crew seemed in no hurry until it started to get dark on day one then they picked up the pace.
    • After having lunch delivered for themselves, the trash from lunch was left in the yard including a spilled soft drink on the cement patio.

    After the crew departed on day 2,
    • The yard was littered with shards of vinyl, vinyl shavings, screws, and other construction debris that had to be cleaned up by us immediately to avoid having the dog consume them.
    • Piles of dirt and large stones from the post holes were left in our yard, our neighbor's yards, our patio and driveway.
    • Pieces of the old wooden fence, with nails, were left on our neighbors lawn, directly i/f/o their backyard gate.
    • Open holes were left where some of the old fence posts had been located.
    Inspection of the actual fence installation revealed,
    • One fence/gate post having a scar melted into it, at eye level (This was actually complained about on day 1, and was
    • promised to be repaired on day 2, but was not except for an attempt to smooth over the scar).
    • The same fence post, installed into the cement patio, had openings in the cement used to fix it in place allowing water to
    • infiltrate below the patio. From the initial complaint we were promised the post was to be replaced and the cement, as a
    • result, would be redone so water wouldn't get below the patio and freeze.
    • The and quot;additionaland quot; required fence section had several and quot;off colorand quot; slats (fence is white, several slats not the same white).
    • Many of the posts showed scratches on their edges as if they had no protection when being transported on, and when they
    • were removed off of the truck.
    • Thermal seams were protruding on the two gates installed.
    • Glue stains and measurement marks are on several pieces of fence and posts.

    The contract shows that the fence sections should have been two 9 foots and three 8 foots on each of three 43' sides of the
    yard (4th side is the house (also 43 ') with a gate on each side). The extra section required to complete the job resulted in
    that side having 6 sections to cover the same 43 feet covered by 5 sections on the other two sides.
    Not wanting to overreact, mostly because of good past experience and the Amendola reputation, we made our initial complaints to the New Hyde Park office where our dealings began.
    These calls resulted in:
    Promise the damaged post and deficient cement securing it would be replaced (it wasn���t),
    Several promises that the salesman, Cameron Templer, would return our calls (he never did),
    Promises that the customer service Supervisor would call us (he never did),
    A promise that a $200 refund was coming, but may take two weeks because and quot;it's coming all the way from Amityvilleand quot; (it never came).
    After emailing the Amityville office, and including photos of the damage, scratches, marks and mess of dirt and stones and wood fence after installation, an Amendola employee showed up one day, unannounced and asked my son (who was the only one home) about the problems ��� of which he knew nothing of the specifics.
    After that visit I called Amityville and did receive the first and only return call from Mike of Customer Service who said he had come but no one was home, and indicating that he was coming on February 28th to look at the issues and at that time he would let me know about the status of the $200 refund I am due.
    On February 28th a Mike did not show, but he did send and quot;Marvin.and quot;
    Although Marvin had no knowledge of the $200 I was due, he agreed the $200 extra charge was for an error that was not our fault and the damaged post at the gate needs to be replaced and the cement repaired (the post replacement would involve new cement).
    I actually thought we finally had made progress because not only did Marvin also agree that the dirt, large stones, scratches, marks, protruding seams and stains should have been taken care of before the workers left, Marvin also spotted something we had missed - off-color/mismatched slats in the additional and quot;requiredand quot; section of fence.
    Marvin said he'd be sending guys over to replace the post, fix the cement and take care of the off color fence that was previously unnoticed. He was also going to have Mike call me about the $200, Mike never called.
    I placed a follow-up call to and quot;Mikeand quot; on March 2nd about the unanswered $200 question, and did reach him. Mike promised that he would call me the next day, on March 3rd, with information about the refund and said that the repairs/corrections would be performed on April 1st, with the office calling the preceding Friday to give us a time when they would be arriving.
    The office called and said the crew would be at our house between 3 pm and 5 pm on Monday April 1st - They never showed up on April 1st and no one called to let us know they were not coming.
    Calls to Amendola were fruitless because their offices close at 5:00 pm.
    I guess that was April fools on us?
    There is absolutely no excuse for any of this.
    Calls not returned, repeated unfulfilled promises of solutions/repairs that don���t materialize, appointments not kept, contracts not honored.
    Besides the $200 extra charged, I have taken off of work twice now for incomplete or no show appointments by Amendola. Will I be reimbursed for that? I think not.
    My $5,300 fence has now cost over $6,000.
    Funny thing is when they needed an additional check, it cleared my bank two days after I gave it to Amendola yet here we are, four months later with nothing corrected or resolved with the deficient fence installation and no refund.
    I more than held up my end of the deal, why does Amendola refuse to stand by their contracts or their work?

    They showed up on April 3rd to make repairs - they did replace discolored slats that were spotted late in the chain of events. They also replaced the post by the gate - BUT THEY REPLACED THE WRONG POST! The post with the and quot;scarand quot; was still there.
    - Daniel D.
  • F
    Rose Fence
    It took 12 days (following repeated phone calls to the salesman’s cell #) to receive an estimate for” reinstallation “. Upon questioning the price quoted it was then that I was told they would be installing new posts since the old ones could not be used with cement already in them. Had this information been forthcoming at the time of their removal the previous Sept. 2011, I would not have opted to pay Rose Fence $500. For the removal of the 4 posts. My general contractor would have removed them free of charge with his demolition had I been told they were garbage at that time.   This misrepresentation on the part of their salesman, Steven Lowe, was subsequently compounded by the fact that I was clearly overcharged for this service. As per my conversation with the manager Joe in the Freeport location on August 16th, I was informed that the charge “to take down was $300 and put up $300.” When I asked him to explain the $500. Billed, he replied that he would have to check the paperwork from Sept. 2011 and call me back. As of this date I have yet to receive a return phone call.
    - maureen m.
  • A
    Victorian Fence Inc
    George, the sale guy that that helped us select the type of fence and provided the installation delivered on all of his promises.  The guys were on time, friendly, and did the work in less time than they had budgeted.  They even made some changes on the fly, as we determined that some of choices we made initially did not suit the house.  We noticed one minor issue after the crew left, and when we mentioned this to George, he was more than happy to send his crew back out to make the changes we requested.  Overall, a good experience.
    - Steve M.
  • B
    Amendola's Fence Co
    Overall, we were very pleased with the fencing that we purchased from Amendola's. Their price quote wasn't the cheapest, but we felt that the quality of their fencing was the best. So,we showed them the estimates that we received from several other companies and they did come down in price for us. The installation was done very well and the workers were professional. The only complaint that I have is that when the salesman came out to measure the property he did not tell me that one of the small trees in the rear of my yard was located on the property line. When the fence was installed, one section of the fence had to come out a couple of inches to accomodate the tree. Had I known it would impact the fence this way, I would have just removed it.
    - Kathy D.
  • A
    All Island Fence and Railings
    unknown
    - Paul P.
  • F
    CARL'S FENCE CO
    unknown
    - Edward S.
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Fence Companies in Williston Park

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