Steamaster Carpet Cleaning

A 380 Reviews

Founded 1986 • Angie's List since January 2006

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

No License Required for Trade
Insured
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Hours

Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 4:00 PM

Company Contact

722 149th St #

Whitestone, NY 11357

Description

For 33+ years Steamaster been restoring original beauty to residential and commercial carpets, area rugs, upholstery and tile. We are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and fully licensed and insured. We are a member of the Better Business Bureau with a perfect record for our entire history of service, and we've won the Angie's List Super Service Award for every year since 2007 when we became eligible! Our business was built by repeat customers and referrals; we are proud of our reputation! Call us and let us show you why we have the most loyal customers! We offer a 10% discount on cleaning services to Angie's List Members! Additional phones - (516)-822-6666, (631) 777-2777, (914) 422-3377....

Verified Reviews

380 Total Reviews
Reviews by Rating
A Rated
322
B Rated
42
C Rated
7
D Rated
5
F Rated
4
Read reviews by category
carpet cleaning (338)upholstery cleaning (85)oriental rug cleaning (29)floor cleaning (23)tile installation (19)flooring (18)carpet installation (8)blinds and curtain (2)
Showing 1-10 of 380 reviews
A

RATED

08/12/2019

My mom had her wall to wall carpets cleaned. She called and got voice mail, but someone called her back a few days later & explained that they come to the house and give you an estimate/price and do the job the same day, which is convenient. They showed up on time, called first to say they were on the way. They did a great job, gave her a fair price, explained the process they use. Carpets came ou...

DESCRIPTION OF WORK
Carpet Cleaning.

CATEGORY carpet cleaners

COST $250

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/06/2019

A

RATED

01/30/2019

Answer the phone promptly. Show up on time. Performed good service. Reasonable price. Pretty much all I need from my carpet cleaner :) Then my daughter threw up again ;( same process :)

DESCRIPTION OF WORK
Carpet cleaning

CATEGORY carpet cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/30/2019

A

RATED

12/14/2018

Shaq was great. He arrived on schedule an performed the job in a professional manner. Very pleased.

DESCRIPTION OF WORK
Carpet cleaning

CATEGORY carpet cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/14/2018

F

RATED

11/13/2018

I had a difficult time getting an estimate from Steamaster! I sent them pictures of the repairs I needed as per their request and I still have not received an estimate from them. I was told they would get to back to me but I had to reach out to them twice and I never heard back from them. Very disappointed since they received such high recommendations on Angie’s List!

DESCRIPTION OF WORK
Carpet repair and cleaned

CATEGORY carpet cleaners

SERVICE PROVIDER RESPONSE

Good Morning Ms. [Member Name Removed], I'm very sorry that you are disappointed, however our mechanic has not been able to give us an estimate of the cost to repair as he has not been in to our office due to the busyness of the season. Once he is able to review the photo I would be happy to send you an estimate of the cost. Sincerely, Sara at Steamaster
A

RATED

10/18/2018

Tile and grout in kitchen and bathrooms were cleaned.

DESCRIPTION OF WORK
Tile and grout cleaning

CATEGORY carpet cleaners,ceramic tile

COST $250

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/18/2018

A

RATED

07/14/2018

went very well, they were flexible with scheduling and did a great job!

DESCRIPTION OF WORK
recliner cleaning

CATEGORY carpet cleaners

COST $135

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/14/2018

B

RATED

07/11/2018

Good, but not great. Had some trouble making the appointment at first. My date was bounced around, but to the credit of the office staff, they did reinstate it. A nice crew did arrive within the time period stated. Quality was fair to good. The rugs lacked the luster of an exceptional job and parts of the tile and grouting were still dirty after drying. Unfortunately, some damage was done to a doo...

DESCRIPTION OF WORK
Carpet Cleaning and Tile and Grout Cleaning

CATEGORY carpet cleaners,ceramic tile

COST $325

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/11/2018

Images

Photo for Steamaster Carpet Cleaning - 722 149th St, Whitestone, NY - 37230036
A

RATED

06/25/2018

He called to confirm his arrival time and was extremely pleasant and professional. We were happy with the work and would use them again.

DESCRIPTION OF WORK
Several carpets around our house

CATEGORY carpet cleaners

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/07/2018

A

RATED

06/25/2018

The service was excellent. Everything they said they would do,they did. The technician took care in cleaning both the carpet and rug. He explained what he was doing.When he felt he did a good job he asked me if I was pleased.I received a follow-up call. I will use this company from now on way better than Stanley Steemer!

DESCRIPTION OF WORK
Clean rug and carpet

CATEGORY carpet cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/04/2018

A

RATED

06/19/2018

We bought a custom stair runner from Joe and he was great to work with, polite, quick to respond and helpful. He was detail oriented and made sure to cover all points with us. He reached out multiple times to ensure that we understand the geometric patterns of the runner will NOT be the same across each ledge due to the pattern we picked for the runner ( it's actually a carpet) that we chose to be...

DESCRIPTION OF WORK
Install Carpet Runner on staircase

CATEGORY carpet installation

COST $800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/19/2016

Services Offered

Cleaning services: Carpets & Area Rugs, Upholstery, Tile & Grout cleaning & sealing, Mattresses, Drapes, Blinds and other Textiles. Flood Remediation and Water Extraction services. Carpet, blinds & linoleum sales, repairs & installation.

Services Not Offered

Re-grouting

General Information
Free Estimates
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Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
10%
Emergency Service
No
Warranties
Ask for details