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Locksmith reviews in White Plains

  • A
    Action Lock & Door Co Inc
    Outstanding. We were replacing the front door lock after purchasing a new home. They were on the phone with me while I was at Lowe's advising me as to which lock was best for our needs, including me texting pictures to them make sure I was getting the right one. They went above and beyond. Very professional.
    - Gene F.
  • A
    Mike's Mt. Pleasant Locksmiths
    Mike is very pleasant to work with. He answered my initial call, and we made an appointment, as per my request, for the following week. He installed a new lock in one door and changed the cylinder in another and did so in a way that allows me to use the same key for both.
    - Amanda M.
  • D
    I originally contact the provider for rekeying and installing locks. The email responses is good, and we agree on all the costs in the email before the service is provided, like on site visit fee is $35, rekeying locks will cost $69 per lock, etc. Everything seems to run well.
    However, on the day of the service, no one showed up after 2 hours of the scheduled time. After I called and waited, there is an Indian guy showed up, and immediately raised the price to $89 per lock! OK. That is fine, I understand that "probably the lock is more complicated than he originally think". However, he not only tried to tricked me to rekey 10 locks, but also raised the on-site visit to $45!
    I don't care about the $10, but it really makes me feel sick when people just tried to rip you off by raising price after price. 
    I call it off and contact another company, and rekey the locks for $65 per cylinder as I discussed with Alliance in the email originally. It seems to me that the guy who manages the company does not communicate with the guy who does the job, and the "field guy" just asks for what ever high price he wants to collect. I don't know whether the management knows about this or not, but it is really a bad practice.

  • A
    all city locksmith inc
    The owner of the business made the service call.  He explained the new lock options.  He showed me why the lock in the door stopped working & explained all of the steps he was taking as he installed the new lock.  He was prompt, professional, & pleasant.
    - Tracy H.
  • A
    Tri-County Locksmiths
    My college aged daughter & son tried to get a spare key made for their car at a local hardware store in Carpinteria. When they went to try the key it got stuck in the ignition. They could not start the car and could not get the key out. The hardware store said there was nothing they could do.
    My daughter was now late for class and in tears and my son called me in NY for advice. We had used Tri County Locksmith for the first time last month to change the locks on our house and they were very professional. I gave them a call and told them what had just happened. They immediately sent someone from their Goleta location to where my kids were stuck in Carpinteria and very quickly were able to remove the bad key out of the ignition.
    Of course the kids will be visiting Tri County Locksmith soon to have a proper key made by knowledgeable professionals. Thanks Tri County for saving the day and easing the mind of a worried dad across the county!

    - John F.
  • A
    All Access Lock & Security
    Joe Kearns of All Access Lock & Security was great!  I called other locksmiths that I had found on the internet, and some guy came to my house and tried to take me to the cleaners.  I could tell that the dude didn't know what he was doing.  I looked up locksmiths on the internet and watched a couple of videos on how to tell a professional locksmith.  I then went to Angie's list and found Jo Kearns' number.  Joe met and exceeded all of the criteria listed in the videos and my expectations!  He let me send him pictures of the problem before he came and let me know exactly how much it would be to fix the problem.  He showed up on time, explained what he was doing before he did it.   When he saw an additional problem with the door, he fixed it without trying to take me for more money.  When you get locked out of your house you feel vulnerable and afraid.  In addition to fearing for your safety you fear that someone will come and overcharge you.  Not only did Joe not do that but he gave me a lot of helpful information that will help me stay safe in my house.  Joe is EXCELLENT!!!!!  The locksmith videos that I watched said before something happens, find a locksmith who is reputable, honest and dependable and save their number on your cell phone in case you are in trouble.  My advice everyone save Joe Kearns -- All Access Lock & Security's number on your phone.  YOU'LL BE GLAD YOU DID!!!
    - deborah r.
  • A
    Action Lock & Door Co Inc
    Great job.Chris was polite, professional, and an efficient worker.
    He was prompt and knew exactly what to do - a no nonsense worker.
    Completed the job in an effortless manner. I will definitely use them
    again and would highly recommend them.
    Thanks Chris.
    - Lenore N.
  • B
    Action Lock & Door Co Inc
    I called Action to fix to door locks that weren't working. One they discovered needed a part. When the part came in, I had workers here doing other carpentry work on the door. They wanted these men to put in the new piece and drill. I said no because this would then remove the responsibility from them if something went wrong in the future. Then they fixed the other lock which was a Medeco lock. They gave me new key for the lock and it was working perfectly when they left. About a month later, we tried to open the door with the new keys and it wouldn't work. I called them back and they said the cylinder was shot. So they gave me some credit back and installed another Medeco cylinder. Although they gave me some credit, the while thing turned out to be very expensive.
    - Robert M.
  • A
    Action Lock & Door Co Inc
    I can't say enough good things about the technician, Chris, who did the work at my house. Chris was very professional and his work is impeccable. I just bought a house and he changed two single deadbolts out for double deadbolts, he re-keyed the two knob locks, added a deadbolt on the door from the garage to the house, made extra copies of the key and even re-programmed the garage door for me. I would absolutely use this company again and will recommend them to anyone that could use them. Chris is a stellar worker and a great representative for this company.
    - Robert H.
  • A
    I called office at 5:00 p.m. and repairman, Ganesh Rajkumar, was at the door to repair dead bolt within 1 hour! He was courteous, efficient and explained everything. I will called Alliance again with any problems.
    - JOAN A.
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Locksmiths in White Plains

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