Find Top-Rated White Plains Health Care Facilities

Health Care Facility reviews in White Plains

• B

  The doctors are great. The facility itself is nice. There are lots of different kinds of doctor on location, kind of one-stop shop. Bad point is there are a lot of people going there, so it can be crowded at times and the wait times can be longer. Their staff is very professional. They have lots of stuff there, sort of like a main hospital type of a building. Actually what is nice is that they have an urgent care center so if you are sick you don't have to try and make an appointment, you can just walk in and the doctors on call will take care of you. I find that to be helpful and the best. The doctors are topnotch. They have a good website and you can see all of your information; it is a good website and the diagnosis, the prescription is all right there.
  - Michael S.
• F

  I find Express Scripts slow and unreliable. Communication is poor and leaving the patient out of the loop is inexcusable. I have filled my prescription at my our local pharmacy in 20 minutes waiting time. I don't know why our insurance system persists in using this "service" but I will deal with my local pharmacy from now on. I know them, they know me and the service is better for no significant difference in price. The savings in stress is well worth passing on Medco/Express Scripts.
  
  - michael m.
• A

  I like their customer service. When I call and set up an appointment the doctor is there at that time. If you have a 10:00 A.M appointment you don't have to wait until 11:00 to actually see the doctor.
  - Frank S.
• A

  They were wonderful. They have a special pediatric area and although everything was really busy the day we went, it was nice. They had a physician's assistant, a nurse and a doctor and they write on a card what everyone's name is to make it easy for us.
  - Kate H.
• A

  Visiting Nurse Services has done a really good job. They have good people that have been very pleasant. They're very reliable, gentle and conscientious. They're kind of Jane of all trades. 
  - Frank S.
• F

  I hate them. Actually, my mother's doctor is there and the whole place is very dis-organized. The doctors are uncooperative and so rushed, probably they are getting in only business. I have no faith in their abilities and the staff is kind of useless. If you call your doctor after hours, he doesn't get back to you and the caller advises you to call back your own doctor in the morning. The doctors' do not follow up, too. I will never use them in future.
  - ELISE W.
• A

  We have dealt just for billing purposes and we haven't specifically dealt with a doctor. There was a doctor that did a colonoscopy on me and they billed me for anesthesia through WESTMED Medical. I don't have any complaints with them.
  - Herman B.
• D

  I've dealt with various parts of that practice. It's a factory medical group: you get on the assembly line, you check in, you travel down the assembly line, and you are treated impersonally as if you are a portion of a manufactured device. The office is overcrowded, overbooked, and impersonal. It impossible to get real answers from anyone and, to make it even worse, and it's almost impossible to get anyone on the phone because of the branching menus. It's convenient because it has all medical specialties under one roof. Theoretically, if you need a blood test, you just run down stairs and get it done. If you need to see a dermatologist or something you can go in and see in the same place. You get an appointment the same day anyway. While it works on a theoretical basic, I find it over crowded, impersonal, and fairly unpleasant.
  - sue T.
• A

  They are open 24 hours and I like that. I don?t have any complaints and it is conveniently located for us. They are pretty helpful and friendly. They always have all the drugs on your prescription. They also give discounts and points on some items, but on other items their price is a little high.
  - SCOTT G.
• C

  I like them concerning health care I like them and they have long term prescriptions because they are under my health plan, otherwise I think they are expensive. It is okay and I think you can do better in the rest of the store.
  - GLENNA D.