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Chimney & Fireplace reviews in Westhampton

  • A
    North American Chimney & Gutter Corp
    Perfectly. Swiftly and thoroughly and efficiently. They had some difficulty scheduling us in, and had to call to re-schedule, but they kept us informed of all the changes and came when they said they would. They checked the gutters and the furnace and all of the heating pipes as well, although that was not part of the deal.
    - John K.
  • A
    GENERAL BRICK DESIGNS
    Eddie and his crew are top notch!
    I will only use him of any of my waterproofing and stone work from now on!!
    I highly recommend his work and his team. the experience was incredible and i never had to worry about anything. Either Eddie or his wife would contact me to let me know what was next in the schedule.
    They fixed multiple items at my home. I had water coming in on the side of my house which created a musty smell and would have turned the wood on the side of my home rotten. It has now been dry as a bone and the smell is gone.
    They repaired my chimney cap which was breaking and bricks were falling in pieces with bad weather. while they were fixing it they noticed that the original chimney many levels down was weak from years of harsh weather abuse so the took it apart and fixed it all at no extra charge. It is now solid at I no longer need to worry about falling chunks of brick!
    The largest part of my project was putting stone in my driveway. He designed a beautiful herring bone style that my wife fell in love with from the drawing that he then crafted in stone. before laying down the stone he installed 2 dry-wells because my gutter were just running off into the drive way making a mess and a hazard during winter months.
    Lastly he reinforced  some loose patio pavers I had from years ago around the pool and other areas. This was something that he normally doesn?t do since the original work was not his but he made an exception and the outcome was great!
    - danny g.
  • F
    Dunrite Chimney & Stove
    I called Dunrite on Friday, January 10, 2014 for repairs to the gas fireplace and the first appointment I was given was for Wednesday, January 15, 2014 between 1-5pm. I made arrangements to take off from work including 20 minutes traveling time to wait at home
    for a technician.

    At 2pm on the day of the scheduled appointment, I received a phone call from Dunrite's office informing me that the technician
    "was stuck in Nassau County" and would not be able to make the appointment in Westhampton. His assistant apologized knowing that this middle of the day cancellation was outrageous and said she was going to call the technician again to ask him if he could get to me
    by 5pm. She called me back to inform me that the technician could come Thursday, January 16, 2014. I informed her that I would be
    unable to be home 2 days in a row nor interested in rescheduling and wasting more valuable time. I asked her who the owner was and she said it was the technician who didn't show. I concluded the conversation by stating I assume he was not interested in future business.
    I went back to work realizing I will have to take off again for another repair appointment with a different company.

    If the owner/technician chooses to respond to this review, it should only be an apology and not in his defense. Let me remind him
    my time is as valuable as his. If I pulled a stunt like that at my job, there would be serious consequences for me. You don't call a
    customer in the middle of a large window appointment and state you're not coming. To say the least it is totally unprofessional and
    perhaps he did me a favor. I don't want unaccountable repair people in my home especially dealing with a gas fireplace.

    In conclusion, Dunrite, you dId wrong and belong in the Hall of Shame. This poor review is a consequence of your inaction.

    - Madeleine C.
  • F
    Fred's Chimney Magic
    .
    - Mark N.
  • A
    United Chimney Corp
    Went very well.
    - Lenore T.
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Chimney And Fireplace Contractors in Westhampton

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