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Insulation reviews in West Seneca

  • B
    Buffalo Energy
    So far, the experience is amazing. In western New York, we have some rough winters. This cold and snowy and ice forms and freezes on your roof and your homes and when the sun comes out, it melts and runs through and damages the ceiling and it leaks. It's an ugly process. Every time it was snowing and the ice was forming, I send my family out to chop the ice off the roof or else we'll have leaks and issues. I really had a lot of parts in my attic without insulation. They were neat and clean and personable. They were very polite. I have three-year-old great, great grand daughter and they  made sure that she was taken somewhere out the house so she wasn't breathing fumes all day. I was very pleased with the process. They gave me a guarantee warranty that this would solve my issues. I wouldn't know for sure that it worked but I'm very pleased with the process. My grandson who was studying engineering went up to  the ceiling and checked quite a bit of it after they were all done and he was very impressed. Everything was well. I would like to give them an A but I'll just give them a B now because I haven't gone through the winter yet. I couldn't have asked for  a better deal.

    Unfortunately, somebody stepped on a rafter and that caused a crack on the ceiling of my grandson's room and they fixed it immediately. It wasn't even a deal. They kept apologizing. They were good about it. As for the price, I have nothing to compare it to so I can't grade it. The work appears to be of the utmost high quality. They used good products. We looked them up in the internet. They cleaned up after themselves. They collected all the old materials and put the used paper and products away. They left nothing. My home was cleaner after than before they came. I was very impressed. They were very quick to respond, very timely. Definitely, I will recommend them and you can put my name on it.
    - Mary W.
  • A
    Prime Time Energy Services
    The whole experience was great, from the girls in the office to the work being done in my home. The crew that came to my home were wonderful although I did try and stay out of their way I was nosey. They were very professional and did what they came to do and cleaned up after them selves it was like they weren't even there!! Now I had this insulation done in the summer but I am telling you I feel the difference already my home stays cooler in the beating sun which is great because I don't have a A/C. I can not waitt ill winter and not having to use my furnace like I did last year and with a large family like mine I need to save every penny I can. GREAT JOB PRIME TIME!!
    - Jacob M.
  • A
    Ivy Lea Construction
    • Walked me through step by step of what was going to happen.
    • Had an appointment to pick out everything for the bathroom.  While this sounds like fun, it is very stressful and the team that I was working with could tell I was getting stressed and changed the way I was picking out each item.  Then it all came together and I left very happy.
    • Started a week earlier than they gave me.
    • Had a lock box on the house, never saw the crew, but they left everyday with a very clean area.
    • It almost was like Christmas when I came home from work to see what was done each day.
    • Called me when they found an issue, (I knew they would find something) walked me through it and told me what they were going to do to fix it.
    • Office called me to let me know when they would be back.
    • Little did I know, my neighbor was keeping an eye on what was going on and told me after the end of the project that they were very professional while they were at the house.
    • They told me the job would take 2 1/2 to 3 weeks and they were right on.
    They tore out my flooring, ceiling, walls.  New plumbing was installed, new electrical work was done.
    Everything new was put in.  I didn't originally have a medicine cabinet, and they put one in.  I wanted a corner shower, which the plumbing would have to go on an outside wall, so additional insulation and changes needed to be made to protect the plumbing from the cold. They suggested to put in a smaller vanity to give me more room in a very small bathroom, and it looks fantastic. 
    The bathroom is more than I thought it would be.  Absolutely love it.  I show it off any chance I get.
    This is the second major project I've had Ivy Lea do and again, they made the job stress-less.
    - Jean B.
  • A
    Western Construction, Inc.
    It was a good experience, and everything went well.  The crew was on time, acted professionally, and did a great job.  In fact, they even took it upon themselves to fix some water-damaged insulation and sheathing that they discovered which I appreciated.  They also picked up after themselves and had a reasonable price considering the scope of the work.
  • A
    The Auditor, Jay, came to our home and explained the services we would receive, which included a new refrigerator from Sears. Beginning on March 3, 2014 the crew consisting of George, Mike and Kenny commenced working on our basement. They were very efficient and extremely kind. On 3/4/2014 Jay returned to examine the work and the crew started working outside as well. By Wednesday, the 5th everything was finished. I would recommend this company to anyone who has an older home which needs to be made more energy efficient. The best part is we paid nothing and got great service as if it had cost us a great deal.
    - NANCY R.
  • A
    Energsmart Insulation
    Incredible customer service. For both the appointments...estimate and work, the folks were earlier than the scheduled time, professional in their work and clean up.
    They corrected earlier problems and in seconds my home was much much warmer.
    - Lynn H.
  • F
    Bauer Specialty
    Called for an estimate for insulation work and was told by receptionist someone would contact me. I week passed by and still no response. Called again and spoke to receptionist. Again, she promised someone would contact me. I never received a phone call or email (tried requesting estimate by email through their website). I realize this must be their busy season, but very unprofessional for a business. If they're busy fine, but at least give the customer some courtesy to let them know. I'll be taking my business elsewhere.
    - JEFFREY D.
  • B
    I know the owner and his family. He seems to have a problem with workers. He would send somebody out and I wasn't happy so he would come out or send someone else. It seemed liked there was an awful lot of coming back. The shutters look lovely. They seemed expensive and we paid several thousand dollars for the insulation. I haven't noticed a difference in the heating bills so I need to call them to find out what they used.
    - JOAN O.
  • D
    Bauer Specialty
    They were late getting there, a couple of hours because they said they got lost. When doing the walls they drilled through the wall and made quite a mess. They also left the job incomplete and walked away. I finally received a check from them to repair the walls but they never came back and finished the insulation job in the bays in the basement.
    - MADONNA S.
  • B
    Buffalo Energy
    Perfect. The team dressed in hazmat suits, removed the bad insulation from my attic and sprayed in all new insulation.
    - Mary W.
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Insulation Contractors in West Seneca

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