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House Cleaning reviews in West Seneca

  • C
    Magic Assistants
    They came on time but all three started in the bathroom (Seem to be taking their time cleaning it) which took awhile and there wasn���t enough time to finish the whole job. Like I said they started off slow, and then seem to be in a hurry and did a rush job but did not get to finish what I wanted them to. Also it seemed like they were short on supplies . Left streaks Cleaning the Living room floor. And didn���t get to half of the tasks I wanted them to. This was my second time having them clean for me. The first time there was two of them and they did an awesome job. Overall, They were Friendly but I was not happy with the results this time. I was very disappointed but because they did such a great job the first time , I���ll give them one more chance.
    - Nagat O.
  • A
    Born To Clean WNY
    I have used Born to clean a few times! Once right before my babies due date, once before a party I was throwing, and a few times in between! My expectations were exceeded each time. Definitely will be using them again and again and again!!
    - Jill H.
  • F
    Magic Assistants
    When I arrived home everything looked great and the one cleaner explained how hard they worked... and presented me with a bill that was quite shocking. Regardless, I knew my house was dirty, and I felt guilty, so I gave what I considered a large tip. After the cleaning crew left and I started walking around my house, I noticed more than a few things that were very disappointing... The walls were not cleaned at all. There were visible cobwebs that were still there. None of the corners in the house were cleaned - the dirt from sweeping was still there. All of the surfaces that hold books or vases or knick-knacks were not dusted properly - they just dusted around things without moving them. The doors were not cleaned so they were still full of fingerprints. The fridge doors and handles were not touched and still dirty. I could go on, but suffice to say that I was not at all impressed. I have no problem paying for services if I get the services I need, but in this case I felt like it was highway robbery.
    - katerina s.
  • A
    Magic Assistants
    I am interested in pursuing a long-term agreement with this company. Their regular price is $7 more than what I currently pay with another maid service, but I was thoroughly impressed with the team's straightening services, which really make a difference in the overall look when they are done cleaning. They offered to change towels and bedding, as well as wash dishes, which not every company will do. They could have paid a little more attention to detail in high dusting, but they admitted they would have liked to go into greater detail over the course of one more hour -- except that the promotion was for 4 hours of cleaning, which I totally understand. I was impressed by how much they accomplished in a short amount of time. The house smelled really good when they left. I like that they called me to ask if they could come a little early.
    - Jenn B.
  • A
    Magic Assistants
    I am a cancer survivor still on the path to recovery. I've lost a lot of physical strength, but my mind still works (mostly) and I am very grateful for the fantastic work these folks do! ? I love the team that has been cleaning with me! Especially Jolene! She listens well, is detail oriented, professional and works hard! ? I always have a long list. ?They help me prioritize and they do as much as they can within the time allotted while being very flexible and sweet. They even put up with me when I work along side them, as I'm able. I requested they come one day just to help me and my young daughter purge and organize her room. ?I was prepared with containers and trash bags and we accomplished a tremendous amount in a very short time. I can't ?wait to have them come back!
    - Anne D.
  • B
    Mike's Cleaning Service of Williamsville
    The person arrived promptly and got right to work. Did the house look better when she left, then when she arrived? Yes.  The overall job was okay, but I wasn't impressed. There was no attention to detail. It was all a "gloss over". I was also disappointed that the shower doors and track did not seem to have been done at all. I did ask for one adhoc request prior to her arrival - to wipe down the walls in a 6X9 bathroom. Not scrub, just wipe them down, which she did. 
    - Anne D.
  • A
    Daisy Fresh Inc
    Dan was prompt and a real friendly guy. He moved all furniture and put extra effort on the most wearable spots of our carpeting. his machinery was up to date and provided the cleaning power that we needed.
    Everything was done in a timely manner with all furniture placed in it's original places.
    - ROGER D.
  • B
    Richard S. Young Window Cleaning Service Inc.
    The estimator spent 15 minutes in my drive & yard and did not ring the bell or ask to speak to me.  The written estimate was $140  for windows to be washed inside and out.  and + $32. for 14 screens.    Some had spider webs on the outside had not been washed for up to 5 years.   Only 2 screens were on the outside, so most did not  need washing, but they did them and I paid for them.  
    I phoned the office and set up a date.  The office person (Probably the owner?), did not ask whether I wanted storms or extra layers
    or anything else, cleaned.   He did not ask any details or offer any choices.  
    The house has 2 Pella windows, 2 sliders with triple track storms and the rest are Anderson casement.    When the workmen arrived, they were very quiet, courteous, and careful to keep the house clean.  They worked well together and the windows look much better.   There are very few streaks and spots, overall they are definitely clean.    
    The agreed upon time was 11:30 and I received a phone call at 11:15 saying they would be 45 minutes late.  They were 90 minutes late, but it was not a problem.  I appreciate that they called ahead to let me know.
    My only complaint is that after the work was started they informed me that cleaning between the layers of the Pellas and the triple tracks costs extra; $40 extra, a 21% increase over the estimate.   I cannot imagine why the estimator didn't ask whether I wanted all  glass surfaces of the windows cleaned,and I can't imagine why the inner surfaces on 4 windows can cost $40, 
    I would definitely try this company again, but try to get a much more clear detailed estimate.
    - Barbara L.
  • A
    Magic Assistants
    Kathy & Maggie were very nice, yet very professional.  Told them what needed to be done and it was.  When I came home, every room was spotless and smelled so clean.  Everthing was put back into their proper place, towels folded nicely.
    - Sharon K.
  • A
    Magic Assistants
    FABULOUS!  In the kitchen floor was cleaned, appliances cleaned and sparkling, counters cleaned, table dusted, carpet under table vacuumed.  Bathrooms spotless - sinks, shower, toilets, floors, mirrors.  Family room vacuum, dusted, afghans folded.  They were focused and efficient.  Very impressed.
    - Sue & Tom K.
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Home Cleaning Services in West Seneca

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