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General Contracting reviews in West Seneca

  • A
    RJ Properties, Inc.
    Couldn't be happier. Very professional. The job was very reasonable priced. The workers where hard working, courteous and clean, always cleaned up. The owner answered all my questions in a timely manner. This company went above and beyond my expectations. I have referred RJ Properties to my friends and family. Will defiantly use this company again.
    - Robin B.
  • A
    RJ Properties, Inc.
    I must say I noticed a bad review about this contractor and I had a completely different experience with RJ Properties. In fact I find that bad review hard to believe. I first hired RJ Properties to build me an addition, I chose them because their quote came in quite a bit lower than the others. The addition turned out great. I gave them 1/2 down, the addition was finished promptly and I paid the balance no problems at all. I was worried because the addition was an add on to my roof, so my roof was cut wide open so time was important. Well it was finished in a couple days, well closed in from the weather. The remaining finish work was done in a timely manner. We were very pleased, and let me tell you my wife is hard to please. We then hired them again for siding, windows, and doors. Again an amazing job, we had one issue and it was our fault. We chose a shade of brown we didn't like, but we didn't notice until 1/2 of one side was finished. Guess what RJ properties didn't charge us for that labor, the owner Jeff was his name said if you want to change the color that's ok but the siding already hung wasn't returnable.. Understood, he said to help with that hit he wouldn't charge us for all that siding he hung or to tear it back down since we were repeat customers. AWESOME. So we got the right color and it turned out incredible. We paid them the balance, and then they told us the new siding color we chose was a little cheaper than the original and they gave us some money back !!!! Lastly we hired them for kitchen, living room, and hallway hardwood floors and a tile floor in our bathroom and back porch area where we keep our shoes. Again jobs turned out awesome, the workers were always awesome ( I bought them lunch, actually I bought all the crews lunch for each job ) The owner Jeff is really nice to work with I personally never had a problem getting ahold of him, so I don't believe that other review. The guy's always on the phone, I think he likes talking on the phone. If he didn't answer right away he called right back, ALOT he just keeps calling. I definitely recommend RJ Properties for any job you have. Sincerely, Mike
    - Mke C.
  • A
    RJ Properties, Inc.
    The work is still going on, but I am writing in response to another review I stumbled across. This customer gave RJ Properties an F and a scathing critique. I can't believe we are dealing with the same company. My experience with Jeff has been the exact opposite on every count. His quote was more than fair; his professionalism is top notch; he responds immediately to any concerns I may have; and you can tell he takes pride in his work. What impresses me is that he makes suggestions that are in my best interest, not with the goal of improving his bottom line. Jeff's employees are all respectful, polite, and diligent. (Example: After scraping and painting the side of my building, they power washed my driveway and front sidewalk.) My project is about halfway done, and so far I am very pleased- Jeff really knows his stuff. I'll write a follow-up review when the job is done.
    - Edward A.
  • F
    RJ Properties, Inc.
    He told me the project would take a month and he would be done by the end of April. Well his works hardly showed up and when they did it was only for a couple of hours and they would drink on the job have there girlfriends and wives come down. I paid him up front 38,000.00 (stupid I know) well I got tried of waiting for him to put the rugs in and finish it so I put it back up for sale ,I sold it with out the rug and other work done but know He will not reimburse me back my money or the supplies or give me back my house key and in packing up his tools he took a heavy duty extension cord that was mine. I have call several times he doesn't answer my calls unless I call of a different number and then gives me a line saying he can't hear me. I would never use him again or recommend him.
    - cindy S.
  • B
    Comfort Windows & Doors
    We have mixed feelings about Comfort Windows. We purchased all new windows for our entire house and they were installed in November 2015. So far, we have not had any issues with the windows themselves. The installation took 4-5 days which seemed like alot to us at the time but they were not slacking at all and had alot of trouble getting the old windows out and the new ones in. I do not fault the team at our house at all for the length of time they spent at our house. They really worked hard. Towards the end though they were getting sloppy with the trim work inside the house. The first few windows were perfect and the other ones had sloppy cuts and poor joins. We had to have several re-done. We have all casement windows on the front of our house and one of them we've had a problem with since it was first installed. We had to have them come out 3 times before it was finally fixed. One time, I took off work to meet them and he never came. When I called them the next day, they replied that he was at my house, hours before he was scheduled, fixed the problem from the outside, and then left. He left no indication that he'd been there and was on our property without permission. When I commented that the incident was handled totally inappropriately and that the least they could have done was called to let me know NOT to take off of work, I was dismissed rudely. That definitely left a poor taste for me. The kicker was that with a casement window and the problem we were having, there is no way you can tell from the outside that the problem was fixed. So of course it wasn't and they had to come back out AGAIN. The final straw for us was when we were having the front facade replaced a year later by a different company and they showed us how poorly the outside trim was done by Comfort Windows. Had we not replaced the facade, we definitely would have had water damage eventually. Though most of their people were great and worked hard and the windows seem sturdy, I would not recommend this company to anyone. The few times I had to call the office they were very curt or downright rude and the fact that they had to come out no less than 3 times to keep repairing the same issues makes it a fail to me. I'm really hoping the windows hold up because I do not want to have to call them again!
    - Dori S.
  • A
    Richard Miller
    I was a pleasure working with Rick. He is patient and willing to explain everything he can do as well as offer alternatives. He didn't mark up the materials and the work was accomplished on the day he said it would be. Rick responded to calls and questions and it a good communicator. I highly recommend him.
    - Margaret A.
  • B
    ELITE PROPERTY MAINTENANCE
    I know the owner and his family. He seems to have a problem with workers. He would send somebody out and I wasn't happy so he would come out or send someone else. It seemed liked there was an awful lot of coming back. The shutters look lovely. They seemed expensive and we paid several thousand dollars for the insulation. I haven't noticed a difference in the heating bills so I need to call them to find out what they used.
    - JOAN O.
  • A
    Richard Miller
    They both did a very good job, helpful, cleaned up afterwards. Easy to work with, professional. Would definitely hire again.
    - linda z.
  • F
    Frayne Brothers Inc
    A huge waste of my time and total disappointment
    - Roseanne H.
  • F
    Frayne Brothers Inc
    A huge waste of my time and total disappointment
    - Roseanne H.
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General Contractors in West Seneca

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